Dreamforce 2015 Sessions and Events that Every Admin Should Know About
Last year was a great year for admins and this year will be even better. Admins had their first keynote last year, which took place at the Hilton and it had such a great turnout that the room was filled to capacity. This year the Admin Keynote is the place to be on Thursday in the the Moscone West. This keynote will be featuring Parker Harris, Shawna Wolverton, Sarah Franklin, Mike Gerholdt, along with two other special guests. The energy in the room was great last year and we even received Awesome Admin capes, so make sure to stop by.
Speaking of celebration of admins, this year there is an official #Admin Day also taking place on Thursday. Can’t forget to mention the Admin Zone will be back again after a great debut last year. As a Dreamforce newbie the Admin Zone was my go-to spot; I got to meet a lot of people I interacted with through the community in person and learned a ton. You can look forward to great demos, sessions, presentations, an Ask The Experts area, and even live podcasting, which will be featuring our very own CloudFocus Weekly. Last year the photo booth was a lot of fun and there will also be a photographer taking headshots located on the second floor of Moscone West.
Wearing your Business Analyst Hat
This session will be covering how to step outside of the administrator mindset and look at processes though a business analyst perspective. It will cover what types of questions you should be asking for the best possible outcome
Automation Tools
Salesforce offers many different options when it comes to automating business processes. Join this session to take a look at how some leading companies are using Builder, Flow and Workflow, also learn about how they have benefited. Hopefully you can think of a process that can currently be streamlined at your organization and come back with a solution to help save users valuable time.
Documentation is Key
Because you can never have too much documentation! Check out this session on how to use Google sites and other best practices regarding documentation. It is extremely important to have a reference of your org as it can serve as a knowledge transfer document in case of an emergency. Having background information will avoid guessing games or possible loss of functionality if a new admin ever has to take ownership of the system. It will also help keep things up to date by keeping a close eye on important metrics such as, usage limitations, licensing or upgrades.
With so many sessions dedicated to admins this year it is hard to choose, but I hope my choices motivate you to go out and register and get ready to have fun learning from the rest of the #AwesomeAdmin community. For more information check out Admin Success at Dreamforce Road To Dreamforce Episode. You can also start earning badges using Trailhead , and hit the ground running at Dreamforce. There are a few Admin specific trails ranging from beginner level to advanced, a Dreamforce Trail and even a new trail for Lighting Experience content.
Please feel free to comment below, on the Salesforce Success Community, on our Facebook page, or directly at me on Twitter @msespinal90.