Quit 5 Things - Revolutionary Resolutions
A new take on New Years resolutions and borrowing heavily from Seth Godin’s “The Dip”.
Top Tools for Nonprofits
Dreamforce 12 Aftermath & Reflections
Trying to make some sense of everything that happened, was announced, and went on at Dreamforce last week.
Anticipated Sessions of Dreamforce 12
My anticipated sessions at Salesforce.com’s Dreamforce 12 or ones that just caught my eye.
Project Management with Chatter
A look a managing projects and using Salesforce.com Chatter as the collaboration tool.
5 Salesforce Outlook Sync Implementation Considerations
Are you looking to do some syncing between Outlook and Salesforce? Here are five things to consider in your implementation.
Cloud Computing Predictions for 2012
A little look back and a huge look forward to some bold-ish predictions for 2012.
Getting Lost & Found in Chatter
Finding the perfect productivity mix for Salesforce.com Chatter, some best practices and tips.
Tick Tock Timeline - Episode #63 of CloudFocus Weekly
Opening up the Weekly Review, what does touch.salesforce.com do to Unlimited, Facebook Timeline, Kindle FIre and do.com as well as our App Picks of the Week.
Transparent is the New Cool Tool in Customer Service
In the last few months I have had more than a few customer service experiences and wanted to share some of the best and worst of what companies are doing today as well as point out how transparency can make it better for everyone.