Winter is Upon Us - Episode #62 of CloudFocus Weekly
News about Facebook changes coming out of F8, Netflix splits up, Salesforce get Assisted and a deep conversation on Winter 12 as well as our App Picks of the Week.
CloudFocus App Pick of the Week
- Roboform by Roboform from Justin
- Mavis Beacon Touch Typing by Mavis Beacon from Jason
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Machine transcript generated in 2026 from the episode audio (Whisper speech-to-text with automatic speaker separation). Speaker labels are automatic and may be wrong in places. Timestamps shown every few minutes.
00:10 Jason Atwood: This is the 60-second episode of Cloud Functions Weekly for the third week in September 2011. Co-host weekly response by our guest your cocky experts. I'm your host Jason that one joining me co-host 62 times in a row in his green, Attire like a leprechaun
Justin Edelstein: Anyway, thanks for blowing up my spot on my attire.
Jason Atwood: That's fine. I wasn't going to talk about your golf pants.
Justin Edelstein: I love my golf pants. I have golf pants and a green shirt. I've heard from friends and family and fans of ours that it's all about the banter.
Jason Atwood: So if our banter isn't going at full steam, then it's no good. So we got some news. We got some Facebook news and reactions. We got some Netflix news. We got some Google news and then we have some Salesforce news including some some deep talk we're gonna put at the end about some winter 12. We might actually cover this in more than one podcast because it is a lot of stuff. It was 124 pages.
Justin Edelstein: There's a lot. There's big release notes. So I'm using it. That's good.
Jason Atwood: I tried it works great. Good. Well then let's, we'll talk about that at the end. Let's start off with Facebook. Go for it. Two pieces of news for Facebook. One, they just, I think yesterday or two days ago, they launched sort of a new change to the UI.
Justin Edelstein: I'm opening Facebook right now. I'm not, so I could see what's going on here. Yep, you have it. We got recent stories at the top. We got things it thinks we might really like at the top too. you have the new version. I do.
Jason Atwood: I totally do. Oh yeah you do. You have the top stories. I have the top stories. What it does is it puts sort of it's doing a little bit of analysis and putting people in your in your sort of center feed based on these top stories so it's things that it thinks you're gonna want and then it puts this other feed on the side which is sort of more of... It's sort of everything. People commenting on stuff is sort of like a feed within a feed. Someone called this feedception. I've seen a lot of jokes about, I've seen a lot of exhibit jokes because of you like something, put something inside something. It's interesting. I'm not really going to give a review of a social network network phase because I don't think it's that. Big of a deal.
Jason Atwood: Change in websites and change in social networks and how people sort of seem to react to it. Because I very close friends of mine who spend I think way too much time on Facebook, no judgment, we're all up in arms like oh these things have changed I can't take it and I can't and I want to say and they're like why can't they just bundle up all these changes into one big release. and do it with it. And immediately I started, I. I actually started off joking with them and then I went into serious mode. And I'm like, you know, the reason they do this is because it's easier for people to take small bits of changes over a a period of time than it is one big set of changes that's been shown to.
03:40 Jason Atwood: That's been shown to be true. It's easier, it's easier to develop that way. They're probably using agile. I don't know if they are, but, they're probably. They're probably using agile. methodology so they're probably doing iterations and it's better it's easier to iterate on software than this do big waterfall releases and that's why they're doing it and then my comment was well if you're you know this is aUTF nay nay nay nay nay nay nay nay nay nay n I said this to my wife, I said, you know, turn off your computer and go for a walk because that's what this is gonna be about. Twitter's gonna be changing, Facebook's gonna be changing, all the time- they're constantly changing. It's not changing, they're dying. Yeah, totally true.
Justin Edelstein: So I'm looking at my Facebook and all I'm seeing are... stories about F one thing? Well we've seen some things called timeline profiles which are supposed to a enhance your profile, change it even more, sort of ties into the change you know they just made a change and people are already about it and now they're gonna change everything even more. I'm just reading through like things that are just popping up into my feed, Spotify's coming to Facebook. So you glared to your music within Facebook via Spotify. Interesting, they're innovating, right? They're moving things forward. It's just like anything else that's successful. If you stay where you're at, you're a friendster. Or you're a Myspace. Or you're not, and you're Facebook.
Jason Atwood: And they could possibly change themselves out of being relevant. I mean, they're kind of a point where they're so relevant that it's... It's hard to change yourself out of it. you don't get into technology. It's like a kitchen. Kitches don't change that often. That's why a knife now and a knife 10 years ago probably do the same roughly thing. You know, they don't have LED lights on it. Technology,-technology is something that's always changing and always going to change. It's a knife is technology though. It is cutting technology. So I do not know. I always get kind of a little bit annoyed when everybody starts throwing up their arms about a new feed on Facebook. Please. like it's changed, you know. It was confusing me a little, but then I was like, oh okay, I get it.
Jason Atwood: They also spend months writing the little pop ups and help, and everybody totally dismisses the minute they log in. It's very true. Well, spend the five minutes to figure out what it is that they've changed.
Justin Edelstein: Spend a better way of figuring out how to tell people about things. I gotta be honest, those things, Salesforce does them right off. Well then, yeah, but that's the way to tell you. No, that's a crappy way to tell me. What's That's not the way to tell and do 124 pages. But I guarantee you if they did some analyses, most people just hit the X button as opposed to hitting the play or walk through button. Yep, I can't tell you what the good answer is but I can tell you what doesn't work because
07:56 Jason Atwood: I've been around software for 20 something So you can gradually get into it if you want. And they usually let you, like right now, no, analytics. There's two interfaces now. You can jump in and out of the two and it says new interface at the top or jump back to old interface. And it allows you to use the two of them. Sometimes I ignore it, sometimes I jump in, I go, oh, this is weird and I jump back. But then when. got in docs too. But when I have the time, and I'm feeling adventurous or whatever, I'm like, okay, let me go jump in. Like now I'm into new interface on analytics and I'm staying there because I'm not going back. Eventually the old one will go away. So there's a good way to do it, which is to tell you, you know, there's new stuff, allow you some time to jump into it if you want into it and eventually kill out the old stuff.
Jason Atwood: There you go.
Justin Edelstein: So there you go. There you go, you just solved it. Facebook's a little bit more blunt.
Jason Atwood: They don't even, like, they don't even, not that I want them sending emails, you know, actually Facebook is, it's a good point. Have you ever received an email from Facebook alone? No, I've gotten like messages like at the top of your stream. No, they have messages with a brand saying like an email marketing a message.
Justin Edelstein: Nope, and they know my email. Okay, that's one thing actually, just to drag us down. of social networking users have surpassed email users that doesn't actually make sense to me Does that mean in total like if you add up every single social network ever and Because I'm part of seven of them I count seven times Because in order to get onto a social network you sort of need an email address tickets usage I think it's use what he's showing is use the amount
Jason Atwood: Of time people spend doing he's showing users
Justin Edelstein: When he's showing that slide I don't know if you can sign up for anything without an email. He always makes a big deal. Social networking users have surpassed the number of email users. I say impossible.
Jason Atwood: Facebook alone, you cannot sign up for Facebook without an email address. Or Twitter. Or Twitter. Or Google+. There you go.
Justin Edelstein: MySpace, maybe. So maybe it means like, you have all three, you count three times. You use... same email address so that only counts once. That's fuzzy math if you ask me. Maybe it's adding up Twitter plus Facebook.
Jason Atwood: Twitter plus Facebook plus Google plus if I had one email address that's one but I have all three accounts plus four square then I have four accounts in social maybe. That's fuzzy. Yeah whatever. Doesn't seem right. Other news other companies I think doing some pretty stupid things.
Justin Edelstein: Moving right along. Moving right along. Well Well we didn't say Facebook was doing it. No, I didn't think that was true. They're just changing things. But. I would say the only thing I would think
11:03 Jason Atwood: Facebook has to sort of consider in this path is if you get too far outside of your own. I said this about everybody, including Apple, including Salesforce, all the companies that I love and hold true. You get too, there's a time in your life when you get too outside of your own vision and you start to move to another vision and like it disrupts who you are as a company. You know Facebook getting into music. I actually like the Facebook's doing things like Skype and Spotify Yeah, as opposed to building themselves plug in someone who already does it but last year their big announcement at d7 or whatever It was d8 f f8 was
Justin Edelstein: Seven f7 this is a I'm assuming that was seven whatever we don't know don't care was the messaging Was that was that was like This is gonna change your world And I don't even is it out there? Yes or no, it's all there. You got your personal email address. You can email back and forth into it. I think the messenger on the phone is the bigger thing. That is. That's what it is. Because people I get like text notifications like hey, you spoke chat, and I'm like No, I'm on my phone and you just texted me sort of oh It like makes you show up in chat Any Facebook also does a lot of things where they
Jason Atwood: Just turn stuff on and like take the bump take the bumps for it after I they turned on the you know everybody like when you sign in your automatically sign in the chat You kind of have to turn it off They do that type of stuff which Google I think is better not doing all they did it with Google They just did the lists to the friend list. That's true. They just use this like circles. It's like circles I started using it. I don't know. I don't care. I already have my Facebook set up the way I wanted to. Do you do social circles over there? Yeah. Well, it did some automatic thing. It put your best friends, put your family, it did some automatic things. I was going to say, no, based on commenting and liking and such.
Jason Atwood: Yeah, well, family is easy. Ask name, you know. Anyway, some really interesting SQL queries in that one.
Justin Edelstein: So, so on Netflix. So, Netflix... I don't know much about... I got an email. I got an email. I got an email. That's all I got. Yeah, read the email. I read the email. What did the email tell you? The email told me that they're splitting two services. Yeah. There's going to be DVDs in the mail and there's going to be streaming on your TV or your computer or your phone or whatever. So basically, this has been happening for the last six or so months.
Jason Atwood: Made me like a year. The streaming business is outgrowing the DVD business. No. Right. So they've now changed the pricing twice or three times in a year. They, they, it was all in. Then they split in. And now two months after pricing, they're splitting the company in two. So they're making a company called Quickster with its own website. That's going to do DVDs. and games, so actually adding in games which is going to take on... That's the physical media website, and then they're doing Netflix, which makes sense, Netflix is going to do the streaming. to me, and I've been on a Netflix stream... I mean, seven years, I mean, long long time, I was... all in from the beginning. To me, this is kind of like the end of my relationship with Netflix, the physical media.
14:07 Jason Atwood: I could care less than anymore. Like, physical media is impossible. If you kept it as sort of adding in the unlimited, you know, DVDs and stuff or the having one or two. I'd take some stuff that I want, but maybe kids shows. Now I'm like, yeah, way too much hassle. Now, now it's another website, another hassle. I actually have no I've now been looking around for other alternatives including red box Which is one right across the street from us where you can get blu-ray or they charge more for blu-ray to it Netflix I'd sign up for blu-ray to number two dollars a month to get blu-ray I'm like to your do your cues
Justin Edelstein: Split at this point cuz I I'm you have a combined I'm the only I I'm actually only a streaming customer. I've never actually been a Customer of the physical disk
Jason Atwood: So I've only ever experienced it from a streaming perspective. whole path to releasing a movie and TV shows and they basically want to go, they basically want to get the most money for something at the highest level. The most money they can get out of you as a consumer is for you to just pop down your
Justin Edelstein: 1450 in New York City and go see the theater. Well yeah, I can go see it, then I can go buy it on the desk, then I come right there. I think they then throw it to like the movie's host.
Jason Atwood: The hotel chains, like that they can pre-rental stuff. Then they do cable where you can do the rental, like on demand.
Justin Edelstein: Then they do disc, and that disc and iTunes come up at the same time. I think the disc comes out when it's available on demand. Like there's no way that they would put it on demand. before you could go to Best Buy and buy a DVD.
Jason Atwood: I think actually there is, I know there's with the movie, with the airplane and the movies,
Justin Edelstein: Hotels, I know they have a window. Those are before, but I don't think the on demand on your basic cable box can do it. But anyway, regardless. Then it goes by a disc. But if I could get the disc, if I could say, hey Netflix, as a service, as a company, Netflix, I can get this from you.
Jason Atwood: Why can't I get it from you in the way I want to get it from you? That's because the movie that's the annoying that the movie theater is saying the movie company the rights to that media is saying I'm not gonna release it on the thing that I get paid a cent for When I can still make money on the things I'm still being paid for that's the
Justin Edelstein: Annoying part is that I can get it from Netflix but not the way I want to get it And if I can get it, I want to get it the way I want it. Now you won't be able to say that anymore.
Jason Atwood: Because you'll say I can only get it from Netflix, because Netflix is streaming, or I can get it from Quickster, this other company. No, I'm not doing that. I've never done Netflix physical discs anyway, so why would I do that? But it's nice to be like I have Netflix on Blu-ray coming to me right now. That's fantastic.
Justin Edelstein: I like Netflix for watching old series of television shows that are still available. Occasionally I'll stumble upon a movie here or there that's streaming, but most of the time they don't have the newer releases. I'm on my Apple TV anyway, I flip over and I'm like, oh, here's all these new releases.
17:29 Jason Atwood: When you stream something from Netflix, the movie company probably gets 25 cents or 10 cents or something so small and that's why they're not there. Plus, this place is like Hulu, which are taking all the current episodes of stuff. So, like, basically Netflix doesn't get things until they're sort of disc and beyond. So, like, TV shows don't show up until they're been packaged in a disc, right? They're a season and they've been packaged. So to me, Netflix is kind of, I think it's, they're taking a huge stock and their stock's going down. They're talking about losing over a million members, paying members. I don't know, I just think it's like, I think it's too soon. This is a company that's jumping the shark of where the media, yes, of course media is dead. Yes, of course, are going away.
Jason Atwood: But I feel like they're kind of jumping it too soon. I feel like you built up a brand pretty well over the last years. You've built up all this you know thing of under of people understanding that oh Netflix that's that place you can get streaming or you can get the physical media and now they're gonna split it out. I think everybody's gonna go what's this quickster thing? Like just general people not people who are doing podcasts on how to get it. podcast. We're probably asleep at this point. But anyway, that's interesting news. All right, then we got some Salesforce. The last piece is two pieces of Salesforce news. We're actually going to talk about winter 12, but before that, Salesforce actually bought a Cisley.
Justin Edelstein: They did. This week. I've never heard of a Cisley before this week. Me neither. But I know that they were at Dreamforce with a product. that they were demonstrating. A connector to Salesforce. I saw a demo today. Right, so it's like a Zendesk competitor, right? And considered a social service desk. It looks very, everything I can see that it does,
Jason Atwood: That Facebook and Twitter integration does for Salesforce, it does all of that. There's a couple things that I thought were neat. Thanks for watching. One is it does for voice. So you actually call into it and it'll record it and then put it into your conversations view. That's one other thing, they connect up with Salesforce, which is nice. And they kind of have an interesting model where you can kind of like have everybody have availability to it. But all the social profile stuff, the Twitter, the tweeting back, the track sharing, they even connect with Salesforce, they can. pull up an account or pull up a contact and show you.
Justin Edelstein: All great stuff. They have some decent clients too. I can't tell why they bought it.
Jason Atwood: I feel like there's some underlying technology they bought it for. Maybe it's just to make that package better, right? Because basically they have everything that the system does.
Justin Edelstein: That's for social package. Yeah? Is just okay. There's nothing special about it. Right. There's nothing easy to use about it. It's okay. It works. It connects social networks to Salesforce in the momentary of ways.
20:30 Jason Atwood: Maybe will help. You're giving me the look like I'm holding back on what I really want to say.
Justin Edelstein: Holding back a little bit. Yeah, really? A little bit. Back from audience? I'm really holding back. You're holding back. You're giving me the look I can hold back. I've installed the Salesforce for Social package for a few clients. I've installed it in our production. to use to support our product. Okay? And there's nothing automated about it. There's nothing, the things that you want it to do, it doesn't do. You have to click lots of buttons to get things to do what you want them to do, and I feel like that could be better.
Jason Atwood: Well this, from the demo I saw this, it looks pretty. It also looks web 2 a 3.0 like it's very slick and Ajax 8.8 jQuery everything's kind of just I'm gonna wear a t-shirt.
Justin Edelstein: Is it almost two years ago? Yes you do do do do do do do do do do do do do do do do do do do do do do do do do do do do do do do do do do do a' and all I-.- the and But it's really a cool infographic. If I look at it, a chatter was announced in 2009. get built into stuff now. it'll show, show up in winter, 13. Dreamforce 12. See the next version of Sales spokeswoman Speaking of releases Speaking of releases Winter, that, this is my running series now I need rapid reactions because I make these reactions and a, I just love them. Yeah.
24:40 Jason Atwood: It's like not because it's probably not gonna make a lot of, it's probably not gonna make a lot of it.
Justin Edelstein: You the,, that Okay, so first off, Twitter worked great. Let me.me throw that one out there. The Twitter bennier integration worked fantastic.
Jason Atwood: Probably one of the best APIs out there on the internet in terms in connectivity.
Justin Edelstein: It did exactly what I wanted it to do. I went to the Mark Benioff contact because the Mark Benioff contact always exists in these demo words. I clicked the Twitter thing, it said log me authentically. I No that's hey we're gonna. Log you in and then it flipped to the Salesforce login page with me. I log back into Salesforce not connected to Facebook. Try again. Try again does the same thing did not work and big right it's a bug the thing I know Pre release that's pretty close like it's what we're yeah, we're days away from me in It's in the sandboks, although I couldn And the third one, the third one that I have the biggest gripe with is the I I think it was one of my fellow MVP's in the MVP group.
28:31 Justin Edelstein: They're still in that group. It's a group. People post to it. integration you know you get you get the person's You get their name, clearly. And you get their title. Which, you presumably know. I don't mind any of that. But what I'm What I'm about to say is, there's a button that says, if you want more, click here to upgrade. I'm like, upgrade. I on Salesforce, I'm on I booted up an unlimited edition of Salesforce from and tons of LinkedIn data. and Bring in the professional graph, right? As they were just calling it the professional graph and you'd see that's an expensive graph. They walk through like, you know, a saleswoman walks through this scenario of, I'm here on Johnny's contact lead and I'm looking to so I'm looking to figure I know him. Oh, I the second connections to this person And this is all in the Salesforce screen and a couple different widgets.
Justin Edelstein: Oh Wow, okay. I didn't know that this person worked there anymore. Let me go find out about that It looks like this person reports to that person. Oh, that's so useful I can skip the lead that I had because he's not a decision maker. I can go up the ladder and yada yada yada and this that and the other and brings the whole thing together great but for 30 dollars a month 30 a month a user for something that they showed us on the stage that's like that's deceitful that's that's downright deceitful that's 10 lattes that is that is utterly disappointing now i'm not holding back Yeah, it's disappointing. It is disappointing as Facebook and Twitter integration. You know what? No and and I actually Actually more upset at the one where they're trying to charge me 30 bucks to get more than a picture Than the one that didn't work.
Justin Edelstein: I'd rather the thing not work because I know they'll fix it, right?
Jason Atwood: Well, that's that's why when you go into your thing I was like, I don't care that something doesn't work because again, I I do think they'll fix it. Yeah, I mean... How do you go about this? $30 a user a month? What's if I have 100 users? I also don't... What if I have 1000 users? I don't care that it's... Here's the thing. I don't actually care that it's pay. I just... Because if you want to do that, that's great. What I do not like is that when you demo demo this stuff, you put that big safe harbor, You demo it. They don't talk about that. And so all these people go home to all their little things. I don't mind this third dollar. That's great. And when you go, oh here goes Jason again with the apple analogy.
31:39 Jason Atwood: When they put up the phone or the new iMac or the new iPad, they at the very end go two things that you want to know. What? The price? And how much? And they tell you.
Justin Edelstein: And they don't sugarcoat it, and they're not like, well, or this is It actually then they turned content free, which I think they had to do because of chatter That's my thought on it because they're using some And it looks hot. It looks great. When you're up there and you're walking through that knowledge, solving that problem, it looks awesome. And now they continue moving with, I know, one of your bigger gripes, I think, from the Winter 12, the Gripeshow. I know this is the Winter of Our Discontinue. I really liked the Winter 12 release, too. I was actually going to name this title, the Winter of Our Discontinue. I really liked the Winter release. These are just things, I guess, the things you don't... like you get more passionate about than things you like. I mean, there's tons of things that we love.
Justin Edelstein: But one of the things that caught my attention that I wrote about in the blog post that I know caught your attention was Siteforce. Oh, yes, Siteforce is a chart. Because Siteforce looks hot, too, right? Hey, you have a web developer who develops all these assets. That's it. the HTML, the CSS, the JavaScript, the images, the graphics. Import it all. Works. Drag and drop. Drag and drop. Import. Boom. There's all your assets. Drag them onto a pallet. Drag them onto a pallet.
Jason Atwood: And Same with knowledge, same thing with Siteforce is not free.
35:56 Justin Edelstein: It didn't say you're gonna have to purchase Siteforce. But what it did say is that you have to contact Salesforce to get Siteforce licenses. That's the difference. They didn't say you're gonna have to contact Salesforce. Why would I ever? put all Interesting.
Jason Atwood: The content presentation builder that they've now and now killing I don't mind.
Justin Edelstein: We actually mentioned this like three weeks ago. Why did they even have this feature?
Jason Atwood: Yeah. Well, why they build it because it demos great a. Well, you're gonna pay your 35 for my Here's the465. I don't mind them taking off a feature. I think that's the way to keep companies lean. Even our beloved Google Wave. That Google is going to kill off. Oh man, so good. So good.
Justin Edelstein: That Google is going to kill off a year ago. We Still Have a Wave. Although I must say I did invite someone to a wave who has their own domain.
Jason Atwood: She couldn't get in. We're going to take, right, we're going to take them out to the back of a shed and put on here's something you've been using is going away, right? It's going away as of winter 12.
39:15 Justin Edelstein: That's six weeks notice. There's no like remnant of it. Like there's no, there's no grandfathering in cause the presentations are built.
Jason Atwood: That, well that I think is the problem. What happens if you had an entire sales team that did nothing but build these presentations or something and using them daily. to do that. Well, they Well, they can still use the presentations. No. They just can't use that technology to put the presentations together. What happens is that built into your business process, that that's what they do. You have a company who goes out and does custom presentations to people all the time. They use this presentation builder to build these things and they send, and all 500 of your sales people are using this daily to build their presentations and going out. It's part of the business process. Now they have to go back to, you know, what, copying and pasting and PowerPoint. again. outlandish example, but I don't mind the killing off.
Jason Atwood: I think Google's given us over a year, probably too much, on the wave. Shh. Shh. Don't even talk about it. No, I think the podcast, here's the thing, the podcast that we forget to talk about Google Wave is the day that they'll kill it. They'll just turn it off.
Justin Edelstein: But six weeks, I don't think so. Clearly they've done some analyses and they know that... there's like six weeks six weeks is too much if nobody was using it it's if nobody's using it they literally no one well fine but I know people who on
Jason Atwood: Twitter were saying I'm pissed I was actually one person well that's one of my followers so a hundred followers have Facebook that's a ten percent what's this Facebook you mentioned sorry Twitter anyway I just think six weeks too little Don't you? Can you say it's gonna be gone by summer 2012?
Justin Edelstein: Yeah, two releases. What's the big deal expressly keeping it around? Unless there are things that they're doing with content and files. Because files are slowly but surely just becoming content. Right.
Jason Atwood: That will break this thing. Here's another thing, if you're going to kill things off like that in six weeks, why not kill off something like docs or documents? You can't. But that's the that. They're killing off the stuff that's easy, but they're not taking on the effort to go do the stuff that's hard that we want them to do. I want you to get that thing right with content and docs and files and get it right.
Justin Edelstein: But they're not doing that. They're killing off this easy kind of like little hanging fruit. It might be that this little. it's not that that content builder presentation builder thing would break. Meaning with some of the things that they're doing, it would, they would have to continue to fix the content builder, if you will, because, you know, it only pulled things from content, not from files, and then they would have to enhance it. instead of enhancing something that nobody uses.
Jason Atwood: It just sounds like content's going away very quickly.
Justin Edelstein: Yeah, I mean, there's like two concepts left in. There's the feature that I wrote about, the file sharing from Chatter Files, which is just totally taking over the content delivery. I want three positive things out of the winter level. Well, there you go. File sharing for Chatter Files. And no I'm looking at your blog post. What do you mean? They're on my blog post. Just do that. So file sharing for chatter files. That's one, positive, love it. Yeah, it takes a much easier way to share files externally using chatter. I think the approvals is going to be a big one. Chatter approvals. Chatter approvals. Very cool. If you're going to change the way people work, then let's really change the way people work. I think it'll make the mobile stuff much easier. Yeah, I mean, I haven't done one yet.
42:46 Justin Edelstein: Like, I didn't. building approval process in my pre-release org, but you know one day it's gonna come where I'm gonna have to build an approval process and the question will be asked how would the question will be asked how would you like to tell somebody that they should unsusited this thing and would you like it via chatter or would you like it via email how would you like it to make it. If I do it via chatter
Jason Atwood: And it sends them an email that tells them they can do it Can they privileged the chat or email to reply? I have no idea how it works.
Justin Edelstein: I, I haven't really dug into it. But it seems like a very good concept. And the third thing is the customer groups. I was playing around with that in the pre-release. And there was one thing about it that I found quirky and interesting was that I couldn't like, maybe this will come in future features. future releases of it. I'll say it worked great. I was able to invite somebody into, I had to first say this group is available for customers. It has to be a private group. Then you can check off a box that customers can be in it. Then you can invite people into it that are within your company. And then you can invite external people. It was a little weird because to invite the external person, you had to click a button and type in their email address.
Justin Edelstein: But I'm presumably including somebody who's already a contact in my Salesforce. So I'd love to just be able to pull from a list of contacts. and say add these people or go to their contact and have a related list of groups that they're in and say add to group, which group these three go, but maybe that'll come later. My three are... Someone put that on the exchange, I'll vote for it. The chatter now, really excited about presence. Don't see it in there.
Jason Atwood: So I didn't know. a calm floating menu system. Oh yeah. Which I started to play with. And I was like, oh, this is fun. Oh, that's kind of annoying. And then when I'm sitting on a page and it goes ad field, I'm like, oh, this is the best thing ever. Just to have sitting on a page and go ad field, that alone saves me 10. Ten hours of my life a year. So you play with the schema builder. I have not put a scheme to a little Chokes on big schemas. Oh, okay. Like what?
Justin Edelstein: Oh We have a customer who has Over a hundred objects in their org and it doesn't want to load that You can you can say just load these four and it'll load that load the whole org. So overall,
Jason Atwood: So I know we went a little, we went a little negative. We did.
Justin Edelstein: I thought it was the best release notes in a long time.
Jason Atwood: And I think it's a good release. There's a lot of stuff in there. There's new forecasting, which I can't wait to play with. You know, there's a lot of stuff in there that I think is we're all going to look around and wait till the last couple felt a little light. If the release notes writers really knew, they would just throw in empty pages because we do look at the pages. I think we stacked the numbers. Stage numbers. So just start literally throwing in pictures of people. Like, hey, these are the 20 people worked on chatter. Here's a bio for each one of them. So that's winter. Let's get to our cloud folks after the week. Let's make it a little quick because we're now deep into a 46 minute podcast. Wowzers. And we have other things to do so let's go.
46:25 Justin Edelstein: Alright, so I, as I mentioned, got mine from Twitter Andy Ogunoff. Fellow Salesforce MVP at a Ogunoff. You can find him using at many... mentioned me a few storing passwords. We're not gonna talk about it. And Andy mentioned a program called RoboForm. RoboForm. And RoboForm is an app. I have it running on my Mac, but it will work on Windows. And it plugs into different browsers. And it works with, it's working with Safari right now, but it works with Chrome or Firefox. And what it does is it's not just for logins. It'll remember, based on what web page you're on, it'll remember form entries. So if you have a form that you're constantly filling out on the web, you can save that. But obviously, password, usernames and passwords are forms that you fill out constantly on the web.
Justin Edelstein: No. You can save them in your logins folder. You can save identities. So you can use different identities like my home versus my work and have different passwords for each. And it's a free free I'm using right now. And then it's $9.99 a month, which I probably won't pay. I know I don't think you especially since that's only for the first 12 months when it then goes up to 1999 so they'll get me for the free trial and you should try it yourself if you have About 50 passwords you're managing right you can give it a shot There are plenty of other products that do this kind of thing, but I took mine from The Twitter yeah, I'll give you two
Jason Atwood: The one is the one that Appirio built, built into Chrome, the Chrome extension. That's just Salesforce login. Okay, so that's one. Then another Salesforce login one is Trapdoor, written for the Mac OS. I actually don't use it, but it's nice because you can assign key commands to it, and you can say like, open this, and they'll tell you, you know, ask me which browser, so you can like shoot a username password from one into one browser or another, and it'll log you in there. This also has a mobile com... It sinks across devices. There's also one password which I've heard is really, really good. But I haven't used it. I've heard it's like amazing but I've never used it. It's like one of those things that like all the Merlin man's, you know, they talk about it all the time.
Jason Atwood: But anyway, alright, so I'm going to make mine quick. This is actually something I just... as I was making it take, not very, this isn't very cloudy. No, this isn't. But I think this is one of those things that, and I'll either probably. This is like 90s. Well, I'll tell you why. I'm thinking this. A, because my daughter just started in technology class in first grade, and they started to learn how to type. And it's bugged me for the last couple of years that. Thanks for watching! I'll see you next time! They spent, and this is just me, and it's one of those weird opinions, they spend a lot of time hand writing and writing the words and write the words. Part of me, a small part maybe, the part of me says, writing is like learning how to make a mix tape on a tape.
49:57 Jason Atwood: It's like writing is going away. It's a... It's an old art form. It's a wonderful one, and I'm sure it means something, but part of me feels and believes that the actual handwriting down on pieces of paper is a dying art form. Just like calligraphy used to be very popular no longer. But typing is very important. I mean, I spend 15 hours a day with my hands sitting on this keyboard. That's pathetic. And the ability to actually type fast and type better is very important. So she's talking about my daughter, and I said, well, let's go find you a typing game that we can learn how to type. And I found the number one one's been out forever. It's Mavis Beacon touch typing. It's available. It's literally been around for a day. It's how I learned how to type Mavis.
Jason Atwood: Good old Mavis. And I started playing with it this morning. I played a couple of rounds with it. You purchased this?
Justin Edelstein: I purchased it. It's 40 bucks. Yeah. Wow. I'm not cheap.
Jason Atwood: Oh. For this I wouldn't pay $40. Well, and again, it's got some nice new features. It's got a menu item in Mac that it can actually pop it open any time and do a typing test. You can do a speed thing. Do you have it on your laptop? I do. Can we compete?
Justin Edelstein: Me. Let's see who can type better. Oh, I can type faster. That's it. Oh no you can't. Yeah I can. Not with errors. I can type faster than you without errors. You will error.
Jason Atwood: Yeah, but I will recover and then type faster than you. No you won't. Anyway, $40.
Justin Edelstein: You want to put this on the board?
Jason Atwood: Wow, another one. Because we can do that. Let's run up this podcast and then we'll talk about that. later. We'll let them know next week. We'll come back next week. So anyway, Mayday's Week Touch Week is available in the Mac App Store. It's available for PCs, available for everything. It's been around for a dog's age. They've got some nice new stuff. It's a little on the expensive side, but what's nice is that you can boot it up and you can play like a quick game and like, because typing is something that I think you should just keep trying to get better at because it literally, it can turn your work day from on.,, 10 hour work day or 8 hour work day you can really type well and use key commands and stuff So anyway, maybe it's me test typing 40 bucks.
Jason Atwood: Is that what it is? $39.99 $39.40 on the App Store. That's it..arkasync.com subscribe by RSS Actually now in the just remember you can comment using Discuss on any blog post or any podcast. So if you want to leave comments you can do it right there in line of the actual podcast so you can do it right there try that follow the company at arkasync.com follow me at Jason M sorry arkasync follow me at Jason M Atwood on Twitter Justin's at just Edelstein we're all on Facebook just arkasync we're on Facebook and then subscribe to the podcast on iTunes leave a good review we would love that especially if you like to have 57 53 minute podcast.
Justin Edelstein: And until next time,
Jason Atwood: Well next week I guess, enjoy those cloudy days.
53:29 Justin Edelstein: I'll see you next time.
