No Agenda but a Builder - Episode #154 of CloudFocus Weekly

Machine transcript generated in 2026 from the episode audio (Whisper speech-to-text with automatic speaker separation). Speaker labels are automatic and may be wrong in places. Timestamps shown every few minutes.

00:10 Jason Atwood: This is the 154th episode of CloudFocus Weekly for the second week of October 2013. This episode is titled, No Agenda, but a builder. CloudFocus Weekly is sponsored by Compliance Locker. Capture all chatter, posts, deletions, and files. available for free on the AppExchange. Take it for a spin at compliance-locker.com or just search for compliance locker on the AppExchange. I am your host with the most Jason Atwood and joining me, the host with maybe not quite as much, but some.

Justin Edelstein: Justin Edelstein, Justin, how are you doing today? I'm doing good, thanks. How are you? I'm good. You've got 22 minutes to figure out your app pick of the week. I just figured it out, actually. I just started using this this week. Nice. I remembered that I started using it and I was like, yeah, cool. I like it. Oh, I think we've picked that, at least 10 times before. I know we haven't because it just came out very recently. Oh, it's okay.

Jason Atwood: All right. We'll get to that in a second. Yeah, that's right. So we apologize. because we don't really have much of an agenda today.

Justin Edelstein: That's why it's no agenda but a builder.

Jason Atwood: Right, no agenda but a builder. We do have a blog post up on the new blog.arcasync.com, which we can talk about. There's a new Conga case study featuring one really cool company. Then we basically have a bunch of Dreamforce news, and then we'll talk about what we're going to do next week. which will be a fun episode. Sponsored by someone who asked us to do the episode. So let's kick it off with the blog. Oh, that will be a fun one. Let's kick it off with the blog post this week, which is, is this the last in the series? Yeah, it is. This is the last in the series of our Winter 14 Love Fest called Small Changes That Make a Big Difference.... blog post is the first blog post by newest members of I the podcast.

Jason Atwood: So you will be yet another not named person. Enjoy that. You that. You need a the high level status. That's true.., basically about things that were taken from the idea change and made it onto.

Justin Edelstein: Right, exactly. Exactly. to chatter, actually all related to chatter. Oh, okay. That was a little theme going there. Okay, well the theme is chatter. That's- So let's talk about a couple of them. Again,

Jason Atwood: They're small changes, big difference and pick, one of the three small changes that made a big difference in your life. Oh, use the one that I've... used,

Justin Edelstein: Which is mentioning chatter groups, which I think is fantastic.

03:14 Jason Atwood: Taking some of the philosophies from the social web and building them into Salesforce.

Justin Edelstein: That's enough.

Jason Atwood: In a group and No, no, no. So are you talking about sharing or are you talking about a post?

Justin Edelstein: Literally posting, posting a brand new chatter post. Oh, yeah. My profile. Yeah, yeah, yeah. I can type of my posts and then I could say, I the group name, and I like

Jason Atwood: To weekly Yeah, the other two are really, really small small like a thousand character limit on chatter comments.

Justin Edelstein: I like that one. And it's tiny. So many chatter messages get cut off and then it's like continued from previous message. I wonder if compliance locker can support up to a thousand characters.

Jason Atwood: Good question. I heard it's sponsored by. And the product manager sitting across the way from me, he's literally his his face is turning purple right now it's awesome. He's cringing. He's like, oh man,

Justin Edelstein: There Kno, well, 500, but we've already heard if it was broken. Is that your theory? 500? I'm sure people would have come back and been like,

Jason Atwood: Sounds like someone's got some tests to do. Or just a quick check. if I should actually do it like right now. Yeah, you do that. What? And then the other one is making Chadder group inactive act.

06:35 Justin Edelstein: Inactive and archiving. I think that's okay. There should not be, there's a problem with topics when it just goes off and starts creating

Jason Atwood: All right, next up is, that's on blog.arcasync.com. You can go read that article. Next up is a new case study that we took a part of for- for our friends at Conga, formerly AppXtreme's, who make a PDF generating- I'm smiling big because we made the field 32,000 characters. Oh, okay, good. So like, it won't break. I thought you were smiling at me like I just said something wrong. No, I was just smiling because I don't have to make something. So we did a case study with them about how we use Konga in our org, or project management stuff. It's interesting because they were like, how many hours do you save and how much this? and we're like, you know, okay, we saved this much.

Justin Edelstein: If I had to hand write that all on a PDF, that would have saved me 15 trillion hours. If I had to. hammer it into a tablet and mail it via FedEx, then it would save me this many hours. You can only go so far with like how many hours does it save?

Jason Atwood: Yeah, the ROI is kind of fun. But anyway, if you go to congamerge.com slash customer slash case dash studies, I would just search for conga case studies on Google, and we're at the top. Stop. We have our own first one that says, Arc is saved more than $1,400. Wow. That's a lot of hours. Again, I just want to say, I don't know how we save any, but we save that many hours. Yeah. That could either be extremely low or extremely high. By using their product, we are a big fan of them and their work. They will be at Dreamforce. That's all I'm gonna say about that. I think we've made it our pick and we've made it into the top 10 list. Oh yeah, it's definitely, I'm actually looking at the infographic right now.

Jason Atwood: Oh yeah. Is it up? Is it up on there? catchphrases, app picks. Top five app picks. Yes, number three on my list. Number three on your list. There you go. There you go. Thank you, Congo. We're in the podcasting studio. We need a big version of that. That is pretty big. No, no, no. I want like, I want like a six by, like a six foot by... A six foot? Yeah. What do you want? Like one of those, what are those life-sized? Like to go like right here on the wall. What are those stickers called? Oh, fatheads. You want a fathead?

Justin Edelstein: My head on a fathead. The CloudFocus Weekly podcast logo as a fathead.

Jason Atwood: I think we do need that, actually. All right by now, we have a. A whole bunch of semi news about Dreamforce. I hope that I about Dreamforce 14. Like it's another year's coming up. So big news in the Dreamforce world. First of all... agendas. The agenda builders are is live as of of two days ago. So build your agenda using the agenda builder. I the second news to that is that Arkus is being represented in four different sessions this year? Four. Four sessions. Four sessions. So we have the part of that shall not be named, but we'll be speaking. That's right. We'll be speaking on Thursday at a session about,

10:00 Justin Edelstein: About, I should probably log in. Free apps. Free apps. 10 free app exchange apps. Yes. Who'll be talking about the permissioner. Yes.

Jason Atwood: Then we have, you're doing two on Monday. Two, yes. One on permission sets with Adam Foreman. And team. game. and one on Cross-Object Workflows on Monday. Both of which I think are full. Are they? Well, I know the second one is full already. Wow. So one is- Cross-Object Workflows fill up fast. Well, here's a little thing I'd like to have done better with Salesforce. How big are these sessions? Don't know. Yeah, don't like that like so things full is it a room of is a room for 50,000 I don't know just

Justin Edelstein: Mentally right here I'm talking about

Jason Atwood: The session we can talk about session for right now you really can't get in any stuff for mine which you want to because it's called Salesforce professionals and it's about people who have made a profession doing Salesforce work. So that's on Monday as well. Mine has the word magic in it. Yes, mine has. Mine has unite. So search for unite. Salesforce professionals unite, which will be kind of a fun session. But I don't like the, so the agenda builder's out. Agenda builder, the builder's out. It looks okay. Works okay.

Justin Edelstein: Can I just ask a question? This is like I'm put on my... You're going to ask me a question or just just retort a little bit of both. A little bit of A. So it's a tutorial, but you're going to make me answer it.

Jason Atwood: Why is it that Salesforce just totally wants to make the interface for this? Every year they just want to reinvent it. Like every year they have to say, let's make it different than it was the year before and the year before that and the year before that. Why do you ask? I can't answer. You know that that's. And how come this is a thing for pretty much Salesforce prospects and users, right? This is a dreamforce, that's what it's meant for, partners and whatever.

Justin Edelstein: Then why make it- Well, not partners, really, their customers. No, it's partner, customers, prospects. It's everybody. I think they would tend to gear it towards their customers if I will. Well, no. I feel that way. They want the partners there too. Well, sure.

Jason Atwood: The partners make the whole thing happen. All the partners. pay for it. Here's the thing that I would then ask. Why not make it just look and feel like Salesforce? Everybody on the planet knows how to use Salesforce if you're... Well, first of all, not everyone on the planet. Everybody going to Dreamforce. Secondly,

Justin Edelstein: I think the air quote looks like Salesforce is something that Salesforce wants to Get away from because what does Salesforce look like? It looks like anything. Looks like anything you want. Look at this platform. Look at this platform that you can build this agenda builder on. But here's the thing.

Jason Atwood: Chatter in the dream force is totally different from chatter everywhere else. But that's the point. I think it's terrible. It's terrible. That's your opinion.

Justin Edelstein: I can honestly say I've been so busy, I really haven't been playing around with it. It's the same as last year, it's terrible. It's not,

Jason Atwood: It's, chatter is a tool and it's like, why not make the chatter at least work like it works everywhere else? It's different, it works different, it looks different, it has bugs in it. It's like, it's just- I don't know, I've gone to like,

13:08 Justin Edelstein: Chatter and it looks like chatter. I think you're talking about chatter on the session.

Jason Atwood: No, even chatter. You go, it's not chatter. And they were darn confused by it. They're like, well, what now? How do you get the here and what does that mean? And it was not.

Justin Edelstein: I know it took me a minute, but then I figured out the searching and was like, Oh, it goes across the days. And all right, I get it. Yeah. Yeah. You know what? We mentioned conga before and, you know, I, I think we'd be, I think we should mention the fact that we should mention the fact that this is now announced. Erika cool announced it You know, she's one of the heads of the community that that there's gonna be a success community zone in The I believe it's gonna be in the Hilton. I want to get this, right? Yes, in the Hilton, where you'll find a Genius Bar staffed by Salesforce MVPs. We might be there. A Community Rater, sponsored by Kanga. Oh, the Community Rater. That's right. So I'm tying it all together.

Justin Edelstein: Oh, very good. A Community Live Podcast Studio, which will feature yours truly. the two of us amongst others. That's true. doing our CloudFocus Weekly live community zone.

Jason Atwood: Yes. So can I just clear something up? We said as of last podcast that we were, that we're doing a session for podcasting. We scrap that. Right. Well, we scraped it because. It made no sense if they're podcasting studio where they want us to be podcasting. This is the right place to be doing it. This is the place to be doing it. So if you tried- Well, we will schedule it so it will be scheduled and we'll be at a certain time. We'll let you guys know when we're gonna be there. And so you will be able to show up, cheer us on, cheer us on. Q&A maybe, maybe some guests if you'd like. Ooh, stump the podcaster. That'd be cool. Or how about swag? Come get answer a question about... answer some of your questions.

Jason Atwood: Well let me give what else is that the thing. I'm making fun. I know you're having fun.

Justin Edelstein: So aside from all that fun stuff I mentioned, there's also going to be two lounges with charging stations. Nice. This is really for the community. So everybody who's a part of the Salesforce community show up at the Hilton. Charge your phone. six big meetup tables, big games, headshot photos. So if you want to have like a professional headshot taken of yourself, you can have that taken there at the community. So really cool place to go hang out during Dreamforce. Oh, yeah, by the way, there will be a coffee and latte, free lattes. Free coffee. Everyone always asks for coffee at Dreamforce. Oh, I drink more coffee. I need coffee. I need coffee. Well, if you want coffee, you want a latte, you don't want to stand in line at Starbucks at the Moscone, head over to the Hilton and get your free lattes, all week and also combine us into a spot.

16:39 Justin Edelstein: And we'll be podcasting. I think that would say at least twice.

Jason Atwood: I think that means we have to ship out the snowballs.

Justin Edelstein: Yeah, the snowballs have to come. Well, why can't we bring our little snowflakes?

Jason Atwood: No, not in that arena. You need this to take place. Maybe they'll have equipment for us. I'll talk to you. They will not.

Justin Edelstein: I don the record anything else but my own. Well, it's a podcasting live studio that they're setting up. So I assume that we're actually going to be miked. I don't think so. Also, we just sit there because how are we gonna record it then? Well, we may have lobbers Well, it's called a quip monk. We don't actually know what we're gonna have

Jason Atwood: But we're gonna bring these because they're famous They are and they look like bombs and if you pack them don't pack them and don't put them in your carry-on. That's for sure It's only bomb bombs. You can't say bombs on a plane

Justin Edelstein: It looks like a black round machine that does stuff you actually sir it is it is Black round machine that does stuff it records my voice. a think you're just you're making this podcast go into explicit No, oh, I didn't mean to do that. So if I did I apologize. All right, what else? Well, obviously our kiss will have a booth so you can yes We will buy the Arkus booth at Dreamforce. We'll talk about that. Talk about that ad nauseam I'm sure actually know what a booth number is and then just in case you're listening and you still haven't registered for Dreamforce You want to go? The price is now $11.99. I looked yesterday. So it started to what? $4.99? $4.99. It's now $11.99. You're still saving $300 according to if you register before November 17th, which is the day before the thing starts, you are saving $300.

Justin Edelstein: Excellent. So. If you want to save 100 more dollars as you're registering, go through and put in the promo code D13MVPREF. That will save you $100.

Jason Atwood: D13MVPREF. $100. That's a lot of dollars. It's like a billion dollars, but just like a hundred of them.

Justin Edelstein: Alright. Alright. for next week, sorry about the short podcast. We said no agenda but a builder. It's a builder.

Jason Atwood: It's a builder. We build upon it. It's a builder. So next week we have the incredible idea from our good friend Paul.

Justin Edelstein: I don't know. You, you are the one who.

Jason Atwood: Oh, he sent it to you? He sent it to both of us. I think he sent it just to me. Maybe. Anyway, I could look it up but I won't. He said, listen, he and said that we really like that. It was a great episode. It was fun to hear our banter. He said, would you do a podcast about your top 10 app exchange products? AppExchange products. So I said, sure. I think what we will, instead of doing top 10 individually, We can talk about a lot of them. We can talk about 10 each each that were unique.

19:54 Justin Edelstein: It would be very very well. And it would also be an extremely long podcast. Right.

Jason Atwood: It's also hard to talk about because while we use a lot of products, do we use 20 everyday of the live or enough that I really really want to talk about?

Justin Edelstein: I'm pretty sure we know what the number one is going to be already. and we'll exclude Compliance Locker and we'll exclude the Permissioner. Oh, that was the end of my top two? Yeah, we'll mention them, of course, but we'll exclude them from our tops. Okay, yeah.

Jason Atwood: So next week's gonna be a top 10 AppExchange products. We will go through our list. All right. All right, let's get to our CloudFocus app pick of the week. I'm sure you picked this, what, 20 minutes ago? Yes, I did.

Justin Edelstein: So I got an email last week from Jitterbit saying, hey. Come try the Jitterbit cloud data loader. And I was like, Ooh, Jitterbit cloud data loader. What does that mean? I can now schedule and run and deploy my J integrations, but they're more like data loading tasks. like in the back in the day where you had to schedule the data loader to do stuff Yes, well jitter bit could be scheduled and there always could but now you can schedule and run these tasks in the cloud So it's it was a little weird I was a little confused, because it's actually it actually downloads a client It's the same designer that you're used to. So it's like the Jitterbit cloud designer, but it's still a thick client that sits on your desktop where you're designing the, again, lack of a better word, integration or data loading task.

Justin Edelstein: And then you deploy it. Because you log in right to the client with your cloud credentials and then you deploy it to your cloud Dashboard nice and then you can schedule it and you can see it run From the website right and this is pretty cool. It's free. Okay, which is awesome because you've got this like one of the limitations I'm free I don't I mean it can do like everything that the regular Jitterbit data loader can do which is also free so you can do some very minor scripting right some very minorB so creation and no yeah within the actual mappings basically better than data loader better than data loader I mean I'm using it right now for a project to someone needs to have a schedule a schedule running where they export data from Salesforce on a schedule and put it up on an SFTP site.

Justin Edelstein: And I'm using Jitterbit and I'm going to have them use the cloud one so that they don't have to run it in their data center. So they'll just be able to deploy to their... Are they using a free version or pay version? Free version. So just being able to SFTP using a query.

Jason Atwood: To pull data out of Salesforce and throw it onto a SFTP server. Listen, they're certainly getting closer and closer to taking away from, you know, Informatica has one of these, Data.io has one. And we know that Salesforce is building a new wizard, or it's actually in Pilot now. Winter 14 pilot, yeah it is. Beta, it's in the notes, it's in the release notes. Talking about their new import wizard. I know it's in, I've actually seen the things in a sandbox. So it's definitely, this is something that used to be veryB difficult, it's getting easier and easier, and they're getting better at it. And they're getting freer. And they're getting freer, which is good. It'll be interesting if it makes a play towards the larger... to the big boys. Well, Jitterbit has their integration suite.

23:38 Jason Atwood: Right. That is slightly. What I'm saying is it going to pull those down, or is it going to make companies like us try out these Jitterbit ones, get so comfortable with it that then to move from the Jitterbit, to move to the Jitterbit, to the Jitterbit professional will seem so seamless that we'll just be like, yes, everybody should do that. Or is it just always going to be considered a second class? to the big players who sort of do this for billions and billions of transactions and certainly have different user interfaces. So I don't know, it's interesting. I'm really fascinated by Jitterbit because I've kind of come on the scene and they've made a splash and they're known pretty well now and they're getting known more. They are and I'm sure they'll be there at Dreamforce presenting or whatever.

Jason Atwood: Jitterbit. Mine is cool and you're gonna love this. Have you looked at it? No, you haven't looked at it. All right. So what is my number one complaint about your number one conferencing software?

Justin Edelstein: Go to a meeting? Yes. That it can't only share specific applications when you're using it on a Mac Tosh. Right. How about that? When you're using it on a Mac, you have to share your entire screen, one screen or the other screen or whatever. You can't just share an app, whereas WebEx, you can share an app, or GoToMeeting on a PC, you can share an app.

Jason Atwood: And the problem with that is you usually have stuff on your desktop or stuff around, things are popping in around. Or an IM or whatever. So I was actually talking to the people at Citrix. Yeah. Now. and we were actually using another piece of software and I was bitterly complaining about this and saying, I'm keeping WebEx just because of this feature and what really bugs me is that that they have it. It's not like the feature doesn't the feature doesn't exist. Yeah, it's on the Mac. It's in the App Store. It's called Backdrop. And what it does... is it just creates a fake backdrop to your color or whatever of choice while you're on a go-to meeting. So you just start it up and it creates, it basically blocks out everything on your desktop and makes everything else go away.

Jason Atwood: So you only see the thing you're focusing on. So when you're doing a go-to meeting with one screen, it then you can share it and everything else is gone. So your desktop is gone. Your icons are gone, everything disappears.

Justin Edelstein: It's this free little app. Can you open up other things?

Jason Atwood: But it just makes it look- But do people see the other things? it just makes it look like you're kind of on a stage. So it just takes away the background stuff. But it doesn't do exactly what

Justin Edelstein: You- No, it doesn't do what I want. Then I'm not gonna do this.

Jason Atwood: A little bit. But it's nice because then when you start it up, it just makes sure. It's like you don't have to clean up your desktop with a bunch of crud sitting on it. Right. I get what you're saying.

Justin Edelstein: Yeah, free- It's not worth it for me. Okay. Not worth free. No, because I just always am using a second monitor. Right. I'm always Okay, so I was traveling.

26:42 Jason Atwood: No. Okay. Anyway, it's called Backdrop. It's on the it's on the to have a meeting set up that was sort of persistent day to day, every day, and then you could. You can still have a recurring meeting.

Justin Edelstein: Yes,

Jason Atwood: And it was open. It was a recurring meeting. It was open, meaning you could use it as a conference line. You could put the conference number and the dial in, and it was persistent and recurring forever. And what was nice about the feature was you never had to start the meeting. You could use it like a conference line without having, without everybody They changed that feature in August. They turned it off and now you cannot have an open go-to meeting. You have to actually. Start the meeting, which is not a huge deal, but it means you actually have to do something and you have to be near a computer and you have to actually either on your phone or whatever that start to go to meeting. the We use a lot and hey oh and here's a pay product you can you can you bad on that's why I have to say all right we'll be back with another next week again We're at Facebook.com slash Arca Sync.

Jason Atwood: So the Dreamforce Portal group and the Success Community group. I do not know why there are two portals for these anymore. We're in LinkedIn or on Google Plus. That would be nice.

Justin Edelstein: The