IQ Safety Check - Episode #235 of CloudFocus Weekly

Machine transcript generated in 2026 from the episode audio (Whisper speech-to-text with automatic speaker separation). Speaker labels are automatic and may be wrong in places. Timestamps shown every few minutes.

00:11 Jason Atwood: This is the 235th episode of CloudFocus Weekly for the first week of December 2015. team. This episode is titled IQ, I.

Justin Edelstein: -Q Safety I didn I'm a host Jason Atwood, I do this you do this let's do this we're. We're talking about r a custom clothing Like. you No, when I refer you to mine, I think I got like socks. Well, I just like to help people out. I just, you know, like to refer people. Speaking of helping people out, let's talk about it. We have an agenda.

Jason Atwood: Let's do this. First up on our agenda, Salesforce IQ Overview. It rhymes. So you know, it's true. Written by Marielle. Yes,

Justin Edelstein: One of our newer bloggers. You can follow her at Miss Espinal90 mss banal 90 on Twitter I don't really use like miss.

Jason Atwood: I mean. I don't know what 90 is 90 What can we like yeah? I don't know yeah, not a

Justin Edelstein: Don't get fired don't fire myself Just got fired.

Jason Atwood: Don't get fired Jason. Oh, I'm at Jason in that would Moving on. I'm out. What is the M40? What is it Matt with 72?

03:17 Justin Edelstein: 48 now it's 72. Yeah, no, I get it. I was making funny.

Jason Atwood: Oh What are you like 82 just elity to nope incorrect You don't even know the number.

Justin Edelstein: No, it's still not right Wow. Googling. H a y. at Dreamforce, it kind of resurfaced at Salesforce IQ. What? So it was a zone standalone CRM, and it became owned by Salesforce. And it can continue to serve as its own sort of what I would call small business CRM tool to compete with the insight leads of the world and the Zoho's and all the other smaller players that that can offer like quick. get you don't mess with the Zoho. Don't mess with the Zoho. And it still has that. But with it came some technology. I think Salesforce was really interested in, which was the intelligence and the predictive nature of what it can do and how it sort of flipped CRM into. Thank you very much. Bye bye. workingundrum going back and thinking about it from an email perspective and the inbox and predicting what you should do based on who's calling you setting up tasks and snoozing emails it's like a nice email client in and of itself on the phone right which I set up immediately during the keynote and plug in

Jason Atwood: Which I was using, or have used, or it's in my email, but I just don't use native Gmail. So to me, it's kind of like I'm rarely in Gmail. Every time I'm in native Gmail, is when the mail's not coming through, and I'm like, is this me? And then I go in native Gmail. Do you use the IQ plugin, or do you use- No, I don't. Use Sirius? I have Sirius. If you don't use it.

Justin Edelstein: I... have an issue with It's a browser thing. Oh, they like works in S in Chrome

Jason Atwood: But you but I

Justin Edelstein: Actually get Arc's Gmail to load in Chrome when I'm not it works in incognito mode It doesn't work when I'm not anyway. It's a browser thing. Wow. I thought I use it. All right and for my like Arkus stuff. So... I don't use it. I would use it if it worked in Safari, but I don't.

Jason Atwood: .. Yeah, it's, you know, it's nice. I mean, again, I've... I think it's strange for when you look at the product, again, it's not just a... It's not one thing. Salesforce IQ isn't a thing. It's multiple things. It's... There's a plugin. There's an actual... There's an and then there is its own product. So it's kind of a strange thing. That's why the blog post. So we just thought like hey, you know, why don't you go read about it? You can read about Salesforce IQ. You can read about Salesforce IQ for small business. And then there's Salesforce IQ for Sales Cloud. Right. So that's the app and that's an app that's installs into Salesforce. So it's, again, it's a bunch of different things. So go check out the blog post at blog.argasinc.com and read all about it and there's some nice screenshots with some stuff in there.

06:52 Jason Atwood: Again, it's supposed to be sort of taking your things and making it smarter, making your life. Who's not for that? Right. A lot of these things I think we already kind of do. I mean, we have a lot of stuff built into our sales process that's automated and automated follow ups and things like that and then we have. We do a lot of snippets, like snippet type things, like we use TextExpander. So sort of stuff that we're kind of just used to. C C C C C C C and... Person says, catch up with me, catch up with me next month. You could snooze it for the next month and then... No, I think it's more like,

Justin Edelstein: I really need my inbox to be at zero right now and this email just came in and I sort of need to really pay attention to it but I don't want to right now and I'm not a flagging person so I'm going to snooze it so it comes back to me two hours from now.

Jason Atwood: I honestly think that's the use case. I thought it was more like... Come back in two hours. I thought it was more like tickets on sale next week and then you flag it and say,

Justin Edelstein: I don't know, maybe it's week. I've thought of it as, come back to me in two hours. I'll be ready for you then.

Jason Atwood: Two hours, you'll be buying the skirt suit. I don't know, man. That's just how I've thought about it. And then what will happen then?

Justin Edelstein: Probably just won't answer it.

Jason Atwood: All right, so that's at blog.arkusinc.com. Go read it. Next up, two Facebook things. I'm sure you'd have not paid any attention to these things since I mentioned to them two weeks ago. But that's okay. No, why would I do that? Because that makes the podcast more fun where I introduce things to you. No, I did know about this one. I didn't know about the other. Well, which one did you know about? The second one on the list. the Facebook charitable giving on Facebook. Yeah, so Facebook announced a new Facebook for non-profits. Basically, you're paid so you can do more fundraising and donations from Facebook. So again, it's sort of a way, they've had, there's tons of tools out there that do this that you can show how much you've raised and all this.

Jason Atwood: Basically Facebook is like, hey, we can do that. We can just build it right into our platform, create a donate button. You can track how much the goal is. Everything's in Facebook. You don't have to go to another partner which I find interesting. I find that like. I think a lot of people live in Facebook, and so to be able to do all that in Facebook, I think is... People totally live in Facebook. And when I was a part of a nonprofit, when I was on the PTA, they It's like, oh, come to this charity event, come to this thing, and that's where you see it. Where do you see stuff for your friends who are running races? What do you see on Facebook? So I think it's pretty genius.

10:12 Justin Edelstein: I don't know if there's any cost. how it actually works. And like, I guess you can request more info. They're not technically launched. Right. So, you know, I guess they're still working that out. But I think this is fantastic. And to make a page. actionable, yes, is the key, right? Kind of like pushing out this content and people are, they've obviously liked you, so they're interested in what you have to say or it's been shared with you by somebody else who's interested in what you have to say. And to be able to give someone an actual call to action and say, you like what we have to say here? Why don't you donate five bucks or whatever, right? It just... I mean, this could set the peer-to-peer fundraising world on fire.

Jason Atwood: And you and I have talked about our charitable, I think, well, my charitable, and then you adopted it, which is great. It's a good theory. It's like 111. I adopted it from you. Which is my charitable giving, because I used to do this thing at the end of the year, usually when I'm doing finances, I'm looking at my charities, and I'm like, oh, you know, charity and give money to charity. Which is a lot of where people mean most charities make most their money like now. Yeah I know people are in the holiday spirit and they're like I gotta do my Taxing which is terrible kind of because first of all charities need money all year long And I always found that this was tough time because this is also the most expensive month of the year between holidays vacations money What are the other things I do?

Jason Atwood: What do we got? Oh, my thought was just blown out as someone knocked on the door. Oh, giftings and like, you know, and parties. Like there's just a lot going on. And I find that this is not the time I'm usually have extra cash. So my policy is. and I did this for years and still do it when someone asked me, basically. It's the best policy. Yeah, I love that policy. So, have you seen something on Facebook? I actually will go to the next topic. Basically, if someone asked me, I go for it.

Justin Edelstein: So. Yes, I'm the same way. If someone posts, I'm doing this walk, or I'm doing this run for whatever.

Jason Atwood: It's like, okay, I helped someone out the other day, I gave them a nice little K-12. for the marathon run.

Justin Edelstein: If they do this right, Facebook, it will set that peer to peer world on fire. Now,

Jason Atwood: As a Salesforce person, I'm like, hmm, because a lot of these places, donation giving and management, they have integrations to Salesforce. Salesforce would be very smart to team up here. Get in here. Get in. So hashtag pay attention. This could be a big deal. and because and and Charity's already there. Alright, so that's that.

Justin Edelstein: Go check it out. I'll leave. Now I'm not on that PTA. Put the links in the show notes. No. We don't do that. There's no show notes. What?

Jason Atwood: Show notes. Show notes. No, we're on a budget. Safety check. So the next thing is another Facebook thing. It's like the safety dance. First of all, the safety dance came out when you were very young. But I know it. Yes, well, it's very classic. Oh, at least it's like, one, two, three, jump in. The video was the best part because it was like these... What's a music video? My daughter doesn't know what a tape is.

13:38 Justin Edelstein: I heard that I killed the radio star.

Jason Atwood: The videos and now videos don't exist like now videos are those exist on the internet But they- they totally do.

Justin Edelstein: I get millions of views Yes,

Jason Atwood: YouTube is the new, new MTV or what is it Vimeo? Vimeo is big. Vimeo is the big one for this video. Yeah, but everything is basically on YouTube Yeah, Vimeo is watching on YouTube and it's a Vimeo thing. Have you seen the new Adele? Hello video? Oh, no check it out. It's on YouTube. Yeah Just the Jimmy Fallon version. It is Jimmy Fallon version. Alright, so the next thing is a cool, this came to my attention, a friend of mine, yes, you told me about this one. Right, was talking about this. s Facebook has launched, and with some controversy, a new thing called Safety Check. What's controversial about this? Well, I will tell you. say what it is and then you can tell me Safety check. So the idea of safety check is people are on Facebook a lot.

Jason Atwood: And I'm in an area that's affected by a disaster terrorist attack. Something terrible happened. Facebook then kind of says, okay, that area needs a safety check or whatever. That's where the controversy is coming in. It's not like it's always going. And then when you log into Facebook, it says, Hey! you're in this area because it knows where you are a little scary but whatever it says I know where you are I think you're in When you're trying, again, I was part of 9-11 and I was here in the city when it happened and I would have used this. Like this would have been important to me because I remember trying to connect with people and to go one place that I know everybody's paying attention and just go click this one button and at least then 30, 40 people or whatever would be.

Jason Atwood: Feel good about it. So they launched it, I forgot who they launched it with. It wasn't the Paris attacks. Now it's like, you know what, that's how sad our world is. Like we have to be like, which recent set of attacks did they launch it? Which recent terrible world event did they launch this for? Anyway, they launched it, so I think it was Paris. and And of course, you know, it's great, it's a great thing. And a friend of mine said that they had a friend who was over there and they got the safety check and they saw it and you can go to a page to see, you know, of your friends who are safe and it's okay. Anyway, but the controversy is they did it during another, and I don't know what it, but another similar event that was going on at the exact same time.

Jason Atwood: That's the controversy? Well, because because- Like this event's more important than that event? Yes. and one was in a third world country. And so the controversy was, wow, in this country, you're saying that this is an event that you need a safety t-, that's a safety check, but why didn't you put and over there? So because I think this is where, I think the flaw in this logic is, is based on where Facebook is saying there is an event and they're judging the size of the event and how, so we just had something happen out in California. That is it big like you know what I'm saying it becomes it becomes a human being is now judging What's the what's the size of the event that people need to

16:55 Justin Edelstein: Be safe about and where the logic and where and where? And the where's the one that's like Paris, okay?

Jason Atwood: You know some other area. That's maybe under populated or whatever. So I think that's What it should be is more of, I don't know, I don't know how you would make it more automated, that is just it knows and. Can it just be self-reported? I guess it can't. Yeah, that would be kind of tough. You have to have something, but I think you could figure it out, I mean, hey Zuckerberg, when you get back from your two month paternity leave. How about like, just. of of of of of of of of One of those things that makes me think, oh, I like this. I like that. And again, I think of 9-11 and I, this would have been, and the inability to communicate in that time from down there was terrible. And I remember people really being afraid.

Jason Atwood: And then the blackout happened, which would happen two, three years later. And again, it was another time where- And I saw this. I'll play it. I, I'll play it. Hey Jason, I was going to ask you what you're doing well. Yeah, hello everybody a video of us get more student Part of me is like, that's so cool. What a way I think that's- How long if I gave more would be like a song?

20:14 Justin Edelstein: Well, if you would have said this is anonymous,

Jason Atwood: Then they obviously wouldn't have done that. It's true, but I didn't. But they- this is what I think is impressive because they don't- I concussion.

Justin Edelstein: All right, let's get to our picks. I have had a concussion in my life. Let's get the picks.

Jason Atwood: We have some stuff next week is gonna be tough because we're on the road, but we only have one but we have some stuff to talk about, we have predictions, someone has dared us to talk about what's on our home screen, and there's a great new video of the new Amazon drone.

Justin Edelstein: Let, talk about all those things the next time we pop in. So I'm saying next time. Next time on, on, And it looks like lightning, so cool. And it's got a status right there for you from trust, presumably. And it's got actions for doing things like freezing users, and deactivating users. And I would presume that you haven't lost any functionality in terms of like. Assigning permission sets and things of that nature I would still love if they open this platform up and made it more like salesforce 1 so that people who create admin tools like us Could actually put our tools inside of salesforce a where the producers would actually use it Well, I was thinking more clone this user which is a natural for Salesforce A. We actually built it for Salesforce A and then realized we couldn't put it in Salesforce A.

Jason Atwood: So yeah,

Justin Edelstein: Anyway, Salesforce A for all you Salesforce admins, it's new and you could check the meet the new Salesforce A blog post on button click admin.

Jason Atwood: Yep. I just I'm using it. So it actually come is available and fully functional. You did not know we were in 2018. I knew that. You did not know. Actually, I would have guessed 34. Yeah, okay, great pick. My pick of the week is, I think we, I don't know if we've actually picked the regular thing or not, and I might have even picked this, but I'm gonna pick it again, because it's the holiday season. because I'm a... Wow, after I give you two picks in a-row, you then call me a cheater. Wow, that's something. That's really good. What I am picking is a Lucidchart for iOS.

23:33 Justin Edelstein: Lucidchart for iOS. Oh, now you're interested. All right, all right, all right, all right, all right. It whatever kinds of things you need to visually represent.

Jason Atwood: And it's very, very online, like very, it is online. And it's really good. It's a little, it's a little tough to get to just, there's a lot of little stuff to learn about it, but once you get it and really get used to it, it's very powerful. They do a lot of team stuff. It synchronizes with Google Drive really well. Like it just sits in, like it sits right there in Google Drive. But, but more importantly, The iOS version, which is a full app, so they're not asking you just to go to some website, it's a full app, is really good. You can edit things, you can move things around, you can see things. I don't know if I would necessarily build things from here, but it's full on feature. You can click on stuff, you can move objects, like it's real deals.

Justin Edelstein: Looks good, I never like doing that. I mean, in a pinch, if I had to change something, I would do it. But, yeah.

Jason Atwood: So Lucidchart for iOS, so Lucidchart for iOS is free. Lucidchart, I think, has a free version. We're having the pay version, but whatever. It's a nice app, and it actually works really well. I've used it a couple times on the iPad. All right, well, that's it for us. Follow Justin at justedlesteen81. Follow at jsonimatwud72. Follow at harkesink10. Facebook.com slash safety check slash Arca Sync. So success can power of us groups, power of us hub we're in there in LinkedIn, Google plus subscribe and review with Stitcher and iTunes. As always, Justin Jason saying, enjoy those cloudy days days.

Justin Edelstein: You