Health and Life Sciences

Arkus’ Health and Life Sciences (HLS) practice is defined by security, compliance, and innovation. We help healthcare and life sciences organizations modernize operations and unify data while meeting the highest standards for privacy and regulatory compliance.

It’s a foundation that sets you up for long lasting success. 

Every engagement aligns with HIPAA requirements and protects Protected Health Information (PHI). Certified Salesforce Healthcare and Life Sciences Provider Specialists, the Arkus team brings deep expertise in Health Cloud, Data 360 (formerly data Cloud), and Experience Cloud to streamline care coordination, referral management, and patient engagement.

Our experts will partner with your team to deliver a unified, 360-degree view of each patient. Healthcare and life sciences organizations can confidently move toward a more connected and patient-centered future. Using Salesforce Shield for encrypted data, our team establishes user permissions and consent controls to ensure appropriate access. 

CORE HEALTH & LIFE SCIENCES SOLUTIONS

Appointment Management

Streamlines patient scheduling, reminders, and follow-ups, improving both experience and staff efficiency.

Care Plan Management

Facilitates team-based, personalized care plans that include tracking goals, interventions, and compliance over time.

Referral & Provider Network Development & Management

Tracks and improves referrals for timely specialist care and stronger provider collaboration.

Service Line Management

Unifies service lines into a single platform, consolidating patient data and improving workflows and care.

Program Management

Manages and coordinates comprehensive patient programs, improving care quality and adherence to treatment plans.

Benefits Management and Verification

Benefits and eligibility verification confirms a patient’s active insurance and covered services.

Field Service Tracking

Deliveries, lab draws in the field, home health supports.

Credentialing

Optimizes verification of healthcare providers’ licenses, certifications, education, and practice history.

Self-Service & Member Portals

Secure online platforms for patients and members to access health information, manage accounts, and complete tasks independently.

Population Health Management

Identifies high-risk patients, trends, and outreach opportunities to drive preventive programs and care.

Agentforce Demo:
Health & Life Sciences

Known at Arkus as the "Where Do I Get Started Agent," this demonstration shows an external service agent designed to guide visitors and patients through their most common needs, improving their overall experience with quick, reliable support. Whether someone is trying to find a provider, locate parking, request a refill, or get a referral for services, this intelligent agent delivers accurate, personalized assistance directly through your website.

By streamlining access to essential information and services, it reduces staff workload while enhancing engagement and satisfaction. A live demo of the service agent is available upon request.

ARKUS DATA STRATEGY PACKAGES FOR HEALTH & LIFE SCIENCES

THE STRONG FOUNDATION OF YOUR SYSTEM

At Arkus, we partner with organizations to improve their Salesforce data health so teams can work smarter, make confident decisions, and build lasting trust across departments. Better Data Health in 90 Days.

DATA, GOVERNANCE, & GOOD DECISIONS

The Arkus AI Readiness Workshop is a hands-on engagement delivered directly to your team, designed to help your organization prepare for responsible and effective AI adoption. A 2-Day Workshop and Practical Roadmap to Success.

INSIGHT, ACTION & AUTOMATION

The Arkus Data Analytics Insight Accelerator helps organizations move from data overload to data clarity through a practical, results-driven approach to excellent data analytics. Better Dashboards and Intelligence for Better Decisions.

What our clients say

"Arkus has been a consistently excellent partner for our Salesforce needs, and we would absolutely collaborate with them in the future." – Verified Client AppExchange Review

"The team was wonderful to work with and accepted all of our challenges to revise the program to ensure it was easy to use and efficient." – Verified Client AppExchange Review

"I have worked with Arkus for over a decade at two different organizations, and I would not consider changing partners. They have consistently met our needs and exceeded our expectations on all things Salesforce." – Verified Client AppExchange Review

Are you interested in Health Cloud, Experience Cloud, or Salesforce for your organization? Reach out to us today through our contact form below to explore how Arkus can help.