Reputation Institute Case Study
Reputation Institute (RI) is the world’s leading reputation consulting firm. As a pioneer in the field of brand and reputation management, RI helps companies unlock the power of corporate reputation. With a presence in 30 countries, RI is dedicated to advancing knowledge about reputation and shares best practices and current research through client engagement, memberships, conferences, and publications.
RI has been working on a global rollout of Salesforce.com and was having trouble accurately reporting, real-time, on sales and forecast metrics in order to properly disseminate KPIs for future monthly and quarterly financial requirements.
Using Arkus' expertise in business process and data modeling, RI was able to quickly adjust their Salesforce.com instance on the fly to meet their reporting needs without hindering too much of their existing processes. Through detailed analysis, Arkus was able to meet the reporting needs of the firm by reconfiguring Salesforce.com to the exact specifications needed in order to report on sales and accurately forecast resources required on a month by month basis. This level of insight is required for executives and business development teams in order to accurately report to the Board and to staff up for projects.
- Salesforce.com Custom Objects
- Reporting and Dashboards
- Salesforce.com for Microsoft Office plug-in