Arkus, Inc.

Salesforce.com Service Enhancements in Summer 14

by Sylvia Cabral — last modified Jun 26, 2014 06:59 PM — filed under: Features, Customer Service, Blog, Service Cloud, Summer 14

This Summer 14 Release is bringing us more exciting Service Cloud features that will make the agents lives easier and give customers the best and most ...

Located in Archive / 2014

Salesforce.com Service Enhancements in Summer 14

Using Listviews to Mass Email - Alternative to Automation

by Sylvia Cabral — last modified May 22, 2014 10:40 AM — filed under: Features, Admin, Blog, Salesforce.com, Tips

A step by step guide to sending Salesforce.com mass emails in batches and track when the emails were sent all from the same view. Caution, I am going to get ...

Located in Archive / 2014

Using Listviews to Mass Email - Alternative to Automation

Salesforce.com Service Enhancements in Spring 14

by Sylvia Cabral — last modified Jan 30, 2014 11:47 AM — filed under: Features, Blog, Service Cloud, Knowledge, Spring 14

This Spring 14 Release has some super exciting Service Cloud features that are truly, as Marc Benioff highlighted in his keynote at Dreamforce, making it all ...

Located in Archive / 2014

Search results