Analytical Community - Episode #73 of CloudFocus Weekly

Machine transcript generated in 2026 from the episode audio (Whisper speech-to-text with automatic speaker separation). Speaker labels are automatic and may be wrong in places. Timestamps shown every few minutes.

00:09 Jason Atwood: This is the 73-third episode of CloudFooks Weekly for the third week of December, 2011 and it's the title of the analytical community. CloudFooks Weekly is sponsored by Arquess, you're Cloud Community experts, and I am your host, Jason Atwood. Joining me co-host 73 times in a row, although I think in the last episode I think in 73 when it wasn't so maybe this is like 72 and a half. Is Justin Edelstein. Justin how are you doing today? Or maybe it 73 and a half. We should do halves. Sometimes it feels like an episode. A and B. Haha, halves, thirds. quarters, whatever. We're in our brand new studios here trying out a new situation. I just know if you like the sound better or worse. There might be some intermittent sounds, but that's that's that's We can...

Jason Atwood: Kind of finally talk about. Salesforce, I have an update from our last podcast called Slow Books because the Salesforce and Intuit connection is out. And there you have it. And do.com goes live. And then we'll make our CloudFocus have pick of the weeks. Yeah, so let's get to it. So the first one was your Basically you put this on the agenda under Google Docs I did

Justin Edelstein: So the ideas Exchange the Salesforce ideas exchange Or the ideas community has been relaunched, not really relaunched, but there's been some features added to it to make it more social, go figure, more social. I think ideas is pretty social in and of itself and I think it's a pretty great transparent service that Salesforce provides for its customers allowing us, Salesforce customers and you to submit ideas into a large community and allow people to then vote on them, comment on them, and basically get the attention of product managers that run the products that your ideas are about and have them... look for these features and hey, this is a gap in your product. I'd like it to be not a gap. I'd like you to actually release a feature. And I think it's pretty transparent of them to allow customers to basically say where they're...

Justin Edelstein: Where their product is missing and what things it doesn't do. I think we've applauded them in the past for this. Like what other company in, in such a public way, shows all the things that they don't do

Jason Atwood: And allow for people to comment about them so openly and freely. It was like that question that came up the other day. Someone asked, what feature gaps are there in Salesforce? Oh yeah, and there's an entire site that shows you every last feature gap and I went to take a look and I it poked around payout twenty minutes and I don.t see anything new.

03:44 Justin Edelstein: Well, there's a couple of new things. So, one of the top new things is that the community has these product managers baked into it. So, I'm pulling up an example right now that will lead us into one of our next discussions and it's marked as coming in the next release. And what you'll see is that there's 186 comment on this idea here, and it has 40,000 votes. So, or 40,000 points, which represents 4,000 votes. Now what... What you can see at the very top here is highlighted the H is highlighted the latest comment from Product Management. So you don don't have to scroll through the 186 comments to find Tom Tobin's most recent response to this to this idea. You can see the product manager's comment, comment. right there at the very top highlight.

Justin Edelstein: So that's your things that they've done to make it easier to get the feedback from even more tightly integrated the rest of your profile on the community sites whether it be ideas answers the blogs The app exchange so your your picture now show puts a picture to a handle basically Makes it even more transparent makes it. I think what they're going for here is they'll be less If your picture's up there, you're less likely to say something stupid, I think. Or less likely to, like, say something out of line.

Jason Atwood: It's completely true. There are pictures there. It's kind of, you know, if you're you, meaning you've just an else seen as opposed to one of your many, you know, side names, and I have them too, you know, not under Salesforce, but under other social networking, you know, Facebook and Twitter, you know, I certainly have a couple others that I might use that... I might say different things under, you know, so, but right, I'm looking at my, you know at the ad comment form, and yes, it's my picture, which is pretty much ubiquitous across all my social networks now. Right.

Justin Edelstein: And the last thing is this, this Facebook like button. Now they've always had to share with others, others section over here, and I think it's a little confusing to have them in both places, but I believe the Facebook like. button is new so that you can share out and continue the conversation in channels across the social web. So that to me, to my knowledge, is the new features and ideas and I'm sure that it's just the tip of the iceberg as they're trying to build out this more. even more social enterprise that is Salesforce. Ideas I think is one of their big, big assets in that because they've created their own social community for their own products.

06:54 Jason Atwood: Yep, and it does the same things, same features exist in answers as well. You get the pictures are more prominent, things like that. I... I will say two things come to mind. I mean I love this community. I find it. I still think it suffers from I don't want to call it like bugs. I want to call it like sort of I went in this morning and I had to log in at least three times. It bounced me in and out when I was bouncing in between my profile and answers and and actually adding an answer which was frustrating Then I went to do stuff in Firefox like hit on the Twitter to hit tweet and it would not tweet and I went to answer An answer in Firefox and I not Firefox in Chrome and I could not answer I put in the answer I hit submit answer nothing.

Jason Atwood: I was logged in it. Just wouldn't take it. I went over to Safari I went to put an answer clicked on you know submit answer and it submitted so Part of me is like, I know browsers are always tough, but there's something just, there's like a wall somewhere around the coding on this. I don't know, I mean, I know what the platform is built on, but there's some way that they built this that it always seems to have bugs in it in terms of browser support, in terms of what can work and doesn't work. Whereas I go to a lot of these other sites from, one that I talk about a lot is Quora and Quirt just works., a in stay logged in, which is nice. I like being logged in, especially for something like Quora, like, okay, so what?

Jason Atwood: I'm answering questions. It doesn't have to be high security. This thing never lets you stay logged in. You're, you're always booted out. You come back five minutes later, you're booted out. Like it doesn't leave you stay logged in. It seems to not understand if you're logged in or not... And it just feels clunky. Like it just the way they render the ideas, you know, they do it all in this jQuery. Thing where it does this loading, everything just feels clunkier. And I wish the guys would just sort of, you know, I love the platform. I wish they'd just, go out and sort of like take some of the bigger cues from people who are doing this more, you know, doing it better and sort of work them in. Stop.

Justin Edelstein: You know, work on the stuff like that, because to me, that's the thing that stops me from going into me but I've seen it happen in the past.

Jason Atwood: It hasn't happened recently to me. Do you have the Twitter bug? Like if you're in, go hit Twitter. No, I don't use Firefox. So I don't know. No, not Firefox, Chrome. All Chrome, sorry, I haven't used Firefox. I'm talking Firefox, Chrome.

Justin Edelstein: Oh, I just closed it.

Jason Atwood: Relent. Let's see if you're still logged in. Oh, I'm not logged in. Oh, you're out. I think it, well, you just closed it and logged you out. Why would that happen? You didn't close the browser.

Justin Edelstein: I can guess that they do that because you're using your actual username and password to your real Salesforce instance. Like this is a, you don't log into this with a made up funny username and password. It uses your real Salesforce password. But you and I both know if I'm logged into this and then I went to...

10:05 Jason Atwood: Hit my earl of my real thing I would not be logged into my real earl. No it's not logged into your real sales but it's using your real sales force. So why not leave me pass the password? I don't have the answer. No but you just prove my point in that you actually close the tab and you're logged out. It's not the browser. But that's not what that's. I'm okay with that. No if I close the full browser session. fine but not just a tab.

Justin Edelstein: The browser sessions... Well again, I feel like they do that because it's your real username and password. Go to a... go to a Twitter. Go to a... go to an idea. Any idea. Any idea. All right, let me go to the newest one. Chatter notifications in Salesforce header. I'll go to that one.

Jason Atwood: Okay, and now I have Twitter on the side. This thing? Yeah. Okay, now yours works. Okay. I've never had a problem with these things. Maybe it's a block up thing I have. Anyway, I just feel like these are the types of things that like, and again, I try to post a comment. It wouldn't post a comment. Try to post a comment under, under.

Justin Edelstein: Maybe it's I've got some sort of thing. You must have something in your browser that's not allowing you to do stuff. because I've never really had a problem with doing things on this platform.

Jason Atwood: Maybe it is. It might be something I haven't. It just feels to me like it's one of the few sites that I find that kind of always gives me a little bit of browser problems, whereas almost every other site on the internet, I never question whether I'm in Chrome or Safari. This one, traditionally between... between posting and things. I know I've had to jump over to Safari a million million times to like vote on things even. They won't let me vote on things. Anyway, cool. Well, let's go to the next big agenda item, which is exception reporting.

Justin Edelstein: Yeah, well the analytics edition. That's why I brought up that particular to idea. So on the product blog, was a post a couple days four major parts in the Spring 12 release of Salesforce. So there's going to be a feature called bucketing. Now I've seen a demo of all these things. If you went to the analytics app session at Dreamforce, you've seen this. I saw it actually on an MVP call, but these four parts, bucketing. So bucketing is pretty cool. It allows you to in the report, create sort of your own summary values. So you can say, you know what, I wanna bucket opportunities from zero to $10,000 and categorize them as small. And then I wanna take ones that are between 10,000 and 100,000 and call those medium, and then anything greater than 100,000 make those large.

Justin Edelstein: Very cool. So on the fly groupings, pretty cool... cross filtering. So this is essentially the outer, sort of that outer join, if you will, the ability to filter on related objects. So as an example, you can have a report on accounts and contacts, and you can show all contacts and accounts that don't have a closed opportunity. That's exception reporting. Sorry, I'm getting louder, right. So the exceptions, the join, so you can join reports together. So reporting on multiple children of the same parent. As an example, you can have a report showing products and team members on each opportunity in your team. I'm assuming you could do something. Maybe this is actually in the... I think this is in this format as well where you can show like accounts with their opportunity and their case in one report.

14:02 Justin Edelstein: It's basically what the thing that we do

Jason Atwood: To our clients all the time which is great powerful engine some limitations and the limitation has been before this package and we can talk about what it is and the cost and licensing and all that. You can only go basically down a string of objects that are connected in one way, one fashion. So we talk about accounts to contacts, accounts, contacts, opportunities, like going down that path. You can't go write what you were saying, which is accounts with opportunities and cases, because that's outside of that country.

Justin Edelstein: I want the accounts with their cases and their opportunities. Outwards. And then the last one which is just giving you more as far as limitations are concerned just giving you higher limits on snapshots, scheduled reporting unimaginably dashboards and dynamic dashboards. So all this is great news. What's the hook? Comes with the caveat. The question that's posed is every new analytics feature going to be an analytics edition? The answer is essentially no. So we don't know what it's going to cost. They've given a reason why they are charging more and I'm not going to read that out. You can go read this blog. It's on the, it's in the products blog. You mean the synapses. What's the quick... Well essentially it's taken them a long time and they've invested a lot of money in it and their $1 million BI business intelligence packages out there that people either don't have the money to spend on or have already sunk millions of dollars into and their belief is that these features that they're delivering gets Salesforce reporting engine closer to those higher end BI engines.

Justin Edelstein: Worth paying for. Again, there are major caveats in the fact that if you want Analytics Edition, it's not like a traditional BI package where you have creator and reader types of licenses. You have a report writer and maybe a five that just can write reports, but everyone else you buy... so they can read reports. This is all in. Everyone can. You have to have the expressly to do that. But you have to buy them. And everyone in the org has to have one. Oh, everyone in the org, you can't give them to just some people. have an org with a thousand people in it, you're buying a thousand analytics licenses. Are you sure about that? I am positive about it. Wow, that was a big point of contention as far as the MVP community was concerned, because there were people in there representing large enterprises and saying, this is great.

Justin Edelstein: I've only got like 10 people who will actually create these reports. And like a third, a quarter, an eighth of my users, of my thousand users even use reports. It makes no sense. Like it makes no sense for me to have to buy this. It's like, I'm sure if you have a thousand people, you can do it.

17:32 Jason Atwood: Obviously you have an So if I build a report, if I build a report that uses these features in You have 375,000 employees. Everybody's gonna have access to that to that general ledger, but only five people or if it actually has extended features.

Justin Edelstein: They're charging for it because they can. Only five of them As a partner, I need to have this. Like, I need to have this as a partner to enable me... Yeah, but you could make that... No, no, no, every feature. But I have every feature. I do. I go into... If I go into the Partner Portal and create a... partner demo edition. Everything's in there. But why wouldn't this be, in there too? I didn't get an answer on whether it would be in there or not. I am hoping it will be. Because we need to know what this thing can do.

20:47 Jason Atwood: If knowledge is in there, if everything else is in there, they're going to put this in there. I would not even worry about that, because they always put everything in, because you're selling Salesforce in some ways. Yeah, I just... You know, it's sort of the enigma. If the enigma of Salesforce and their pricing model... you know, this analytics seems like something that, you know, the question that came up that he answered in the blog post, is every new feature going to go in? No, but I'll tell you what, new cool features are going to go into the pay model, right? And if history is anything, there'll be a time within a few releases we'll be sitting in Dreamforce and someone will get up there and go, you know what? Analytics is free again! You, it's all about whether they can sell it.

Jason Atwood: And it's sort of where I have my biggest issues with Salesforce and sort of their licensing stuff. The licensing scheme today for licenses is unbelievably difficult to understand for an average user. I've been doing this for many, many, many, many years.

Justin Edelstein: And then the splinter. the Sales Cloud and the Service Cloud edition, it's very wishy-washy between what's the difference between Sales Cloud Enterprise and Service Cloud Enterprise aside from the Service Cloud console.

Jason Atwood: Like what's the other difference there, there? And I'm not sure there is one. I think what someone should do... is that Dreamforce, using that big screen they use at Dreamforce, they shoot on that screen and try to put the entire set of additions, licenses, fees, everything on one big screen. And if they can't do it on that screen, which I don't think they can because of all the different intermoving pieces, and make it understand, it's like... then you shouldn't be doing that way. And there's something wrong with the model that, you know, I, I seem to grow, but they never kill off old licenses. Like there's, there's a new CELA, which is a new set of licenses. There's, there's this new license, there's the, the force.com licenses where they kind of grew up out of nowhere.

Jason Atwood: Then there's the chatter licenses that they kind of threw up. So, I mean, there's actually looking chatter plus and force.com.

Justin Edelstein: One app are the same price and I couldn't. figure out how you would get the chatter plus I

Jason Atwood: Don't know well cuz couldn't use more than one app in cheddar plus I Guess but like well it's the thing Here's a note if anybody in the product team is listening a marketing team You know this is the problem if partners who live and breathe this every single day can't understand it and can't explain to our clients, then it's not a good thing. It's not a good pricing model. You know, make three editions.

Justin Edelstein: Anyway, let's get back to the... So just back to the introducing analytics edition. Spring 12, Lookford and the release notes when they come out. I'm actually expecting the release notes to come out somewhat soon. Usually they do. They're usually out around the beginning of the year. And, you know, look for these features, see if you can get demos from your account executives, ask the questions on Twitter about the Analytics edition, and I'm sure you'll get some answers you could tweet at us. We'll try and fill you in as much as we know about it. Yeah, you saw a demo. You looked cool. Oh, it's totally cool. It's totally cool. I mean, it's totally what you want. It is exactly what you've been wanting from Salesforce reports for a while. Everyone was oohing and ahing until the end when they showed us the pricing slide.

24:16 Justin Edelstein: But no sense of price.

Jason Atwood: No sense of price. Here's the thing. The lowest price that's an add-on, I think, is $15. What's that for? Well, the Chatter Plus.

Justin Edelstein: I don't even consider that an add-on. That's a license.

Jason Atwood: Well it is a license type. But it's a license add-on to me. I thought,

Justin Edelstein: I would think of like mobile. I think mobile's.

Jason Atwood: I could see this being that and this can't be 35. I could see it being that much. Bitch, because you wouldn't do it. I mean no one's gonna take an enterprise license of one. Of one something and add on almost 40% across the board. I. I wonder if it'll be an unlimited or not. Just part of it. Knowledge is not. It depends when you sign your contract. I guess so. You sign your contract after Spring release, then you put it in your unlimited license. Right. Anyway, we'll see. I'm looking forward to it. Again, I always question some of their models in this, but I'm not in those rooms and they don't listen to me. Next up was actually just a little update from last week. We talked about the Intuit.

Justin Edelstein: You need some crow. How many little crow? Oh. Crow, crow.

Jason Atwood: That was my crow. Well, I'm gonna eat some crow, but then I'm gonna be like, really? So, yeah, I asked about this Intuit partnership, you know, they made a splash of this press release. I was interested because I know a lot of our clients have asked about the connection between QuickBooks and... and Salesforce, it's sort of a big, So when it came out, I was like, oh, that sounds very cool. Well, we said I named the podcast Slow Books because it hadn't been out yet. That's planned QuickBooks. And yet someone tweeted back, said, yep, here it is. And it is, it relents up. Well it's funny, I'd actually asked before the podcast, so it took them like two days or three days to answer me. Well they certainly listened to the podcast. And so, okay, thinking between Intuit and QuickBooks and there you go.

Jason Atwood: But it's only available in professional. Well, hold on.

Justin Edelstein: Time out. Yeah Is it only available for group and professional or is group and professional the only additions that intuit is rese selling that remember this is the heart of it is the resell into its reselling Salesforce that's both are correct both are correct so you couldn't get this for enterprise if you wanted nope the the actual into it

Jason Atwood: Of it is not available as a separate third party plugin. Not that I could find. I went on, I went in the app exchange to search for it, I went across Salesforce for QuickBooks, went across, searched across it. I did, I did not give them a call. Thanks for watching!

27:22 Justin Edelstein: Let's see, he doesn't say anything about after the first three months. add to the ability to. I No! Even if we weren It's like, this is not what Yep, so anyway, total fail.

Jason Atwood: We might have to call them and figure out this whole situation. Maybe this will keep going on. is, is, some of what we've talked about before, do.com, Salesforce's, I guess, task management play, which is that they bought a software, I forgot what they buy. Not many moon, many moon. and they've rebranded it to do.com and they've launched it alive now, I mean you can sign up and it's live so for those of you who hadn't gotten gotten a beta if you want try it's do.com here interesting thing I went to I have you tried going to do.com recently I honestly Logging with my Salesforce account. Oh, it is going to actually let me do this. Oh,arijuana.com I tried this in another browser and it wouldn wouldn't work. Yeah, remote access authorization.

Jason Atwood: Oh, that's not good. I don't understand how what? Anyway. There's a there looks like there's a boat assigning with your salesforce license. That's pretty cool Which would be cool if it worked. It doesn't seem to work Alright, well, let's let's try to log in with a different one.

30:34 Justin Edelstein: I that looks like you just typed in the wrong password there let's try this one more time on the fly no not like a different browser

Jason Atwood: Anyway whatever anyway so go check it out sign up for an account see if you can sign in the mobile the mobile app was upgraded as well on the

Justin Edelstein: Phone you can you can create an account for now like you don't have to

Jason Atwood: Okay, you don't even need the web you don't even need the web. It's a it's a very nice little task man For they have a great video actually on read read video Or I guess it's the ad for it, and it's about these two kids doing like a campaign and It's it's actually quite funny just in terms of you know staying in top of things and doing things and it is you know like most task managers are very built for just one person. This is really built for multiple people to use and share. Every device I have basically can manage tasks. I need to keep them in one place, not in 17 places, and none of them talk. So, I've talked about, I use OmniFocus, and really appreciate it. We actually don't use Salesforce tasks very much, primarily because they don't go anywhere.

Jason Atwood: They just sit there, and we want to have tasks sort of follow us around wherever we are. But anyway, it's live, so go check it out. I actually went back in this morning, looked around. on. I love the interface. The interface is great. It's very Ajax, very jQuery, like it's very web 2.5, 3.0. Everything's very slick and moves and drags and drops. It feels like a real desktop application, but of course it's a website. So anyway, give it a try. Do dot com. All right, speaking of things that we want to tell people to go give a try, why don't we go do our CloudFocus app pick of the... week. Oh yeah, let's do that.

Justin Edelstein: I'm gonna pull out my phone. Okay. I'm not gonna open the app, but I'm just gonna look at it for a moment. So I have picked a new Google mobile app. Okay. Google launched a couple new mobile apps over the last week or so. And this one is called Currents. Nice. So For the longest time I used Google Reader to stay on top of things. Yes, and I haven't used Google Reader in

Jason Atwood: A long while like six months meaning I've just dropped off the face. I haven't used it in at least two hours.

Justin Edelstein: Wow That's great Because I've been using things more like Google Currents things like foot, you know, the the footboard, the footbook, the zine, whatever that one that you cite, things like that, as well as just my Twitter feed and my Facebook feed to just keep up with news like I'm, I'm, I'm no longer and I, you know, Google Reader started the I'm not going to get things they're coming to me, right? And Twitter and Facebook have taken that to another level. I'm not even, I'm just gonna open Twitter and things are gonna find me. Right. Particularly like sports news and just latest events. Well, Google Currents does that in an app. It's kind of their version of those like kind of apps where you can add sources. You can add social sources, they have a bunch of pre-built, connections with websites or publishers or magazines that you can bounce through and look at different stories in different ways on mobile device.

34:14 Justin Edelstein: So it's just kind of their version of the content of the website. of the Zites,

Jason Atwood: The types of apps. So does it connect up with Twitter's and things like that? Yep, and it's connected through my Google Apps account. Okay. Oh, so does it read in from... I logged in. Does it read in from Reader?

Justin Edelstein: I don't think it reads in from Reader. Okay. But it has the plus one and all that... the Google Plus type of integrations there. I will say,

Jason Atwood: I mean, the reason I stick with Reader is really because of what Reader brings in terms of organization. What Twitter doesn't do very well is organize. So I can be reading through a topic of things, and we used to talk about this a lot. We used to be in the point where we were trying to teach, teach people about RSS and RSS feeds. One of the things we says the power of it is When you're reading stuff, it is So I'll give you an example. When I'm reading through a a fan, a fan of a local sports team here. It rhymes with nets, but it's not. And when I'm reading that... that was terrible. When I'm reading through that news, if I'm reading through and seeing news about cloud competing about you know, videos, if I'm seeing news, basically everything that would show up my Twitter or Facebook feed meaning it's just a random bunch of stuff.

Jason Atwood: It doesn't have any sort of context to it. It the hard to scan through because my mind is sort of jumping from topic to topic. When I read in Google Reader, which I still, it still does it the best. although Zyta I think does it pretty well, but it still does it the best is that I have a group, right, of a folder full of all the sources of a sports news, and when I click on that group, I can then just go straight through it and start reading it. And there's lots of repeats, right, because things are said over and over again, but I'm always scanning for the same set of words. I'm looking for the team name, I'm looking for a player name, I'm looking for some things, so it's just easier to scan through that document.

Jason Atwood: Or that that data when you look when you're looking across multiple categories It's just very difficult to do that and that's why I think still Twitter to me and Facebook I can't not great for news reading because it's like oh cool article. Oh someone got Facebook is just they set the topic.

37:15 Justin Edelstein: So I have one that Mac News, I have one Free, free, free, free And yet you were looking for like or when we were talking about Evernote you were like I wish Evernote could do oh yeah Yeah, yeah, yeah,

Jason Atwood: So well it came out with a new version and so with the new version and they're now in the Mac store so for One of the long things that you when you're looking at when you're looking at your files on your Your desktop so you know the? The Mac has taken a a different approach when you When you want to organize- your music videos your music videos your music you use iTunes right and iTunes Do you know where they are on folders? They're my iTunes library. I don't care where they are That's right cuz iTunes is sort of your browser It organizes them by by dates and titles and you can just sort through it and that's how you get through things And if you're gonna look through, And it basically says, it goes and z iTunes where you can then sort and do all sorts of things with them.

Jason Atwood: And they go right into Yep. And then I tag them in Yep. So I give them like three tags. Like the year, what they're about, utility, and then maybe something more specific like, if it's my RCN bill, I'll type it RCN. So I put 2011, you know, cable, RCN is my three tags. That way, I can go in. If I quickly need to see all my RCN bills, I go into Yep, click on the RCN tag, and no matter where that file is... across the entire-file system, it will then give me a list of them. So, it's, again, it's tuned for PDFs. It's very good. It's called the EPP. It's by a company called Iconic Software. They've been doing this for a while. They have a lot of them. They have EPP, they have Leap, they have a couple others.

Jason Atwood: This is the one I sort of focus in on. They have one, but they've done a really nice job. The interfaces... Pretty good, it could use a little bit easier, but it's great for if you really want to go digital and you don't really want to, you know,, just organizing PDFs is difficult because there's really nothing, you know, you can't go. The nice thing is it doesn't, it writes it to the PDF, so it's actually agnostic. So it writes it into a spotlight search. So if you try something else, the tags are still in the file itself. So it doesn't actually. It doesn wanted to put it. So that's yep, it the iconic software and available on your Mac so that's sort of the new news is that yep 3 and it's now available on the Mac app store.

41:01 Jason Atwood: So coming from the cloud I guess is my cloud part of it so that's it. We didn't talk about our a blog post this Follow us at ArcaSync on Facebook and Twitter. J.S.M. Atwood is my Twitter, and justEddleJustins. Again, we're on Facebook.com, slash ArcaSync. Subscribe to the podcast on iTunes, leave a great review, yada, yada, yada. We appreciate it. But until next week, and we'll be back with, I think I'm writing a blog post on Predictions. Oh. 2012 Cloud Predictions. I like that one. That's my yearly one. I like that one. rehash.

Justin Edelstein: The office manager is here. Yes, he is.

Jason Atwood: We will see you next week. So enjoy those clavvies.