Ideation - Episode #184 of CloudFocus Weekly

Machine transcript generated in 2026 from the episode audio (Whisper speech-to-text with automatic speaker separation). Speaker labels are automatic and may be wrong in places. Timestamps shown every few minutes.

00:11 Jason Atwood: This is the 184th episode of CloudFocus Weekly for the first day of August 2014. This episode is- Idiation. CloudFocus Weekly is brought to you by Arkus, specializing in Salesforce implementations, consulting, and force.com development. search for Arkus, A-R-K-U-S, and read what our clients have to say about us. I'm your host, Jason Atwood, and joining me, co-host, 184 times in a row, and has not taken a break. Justin, and I'll see you in Justin. How are you doing today? Don't stop. Can't stop, won't stop. Can't stop, won't stop. You can do a little, can't stop. Well, I don't know. I feel like that's a Miley Cyrus song. I don't think so. Maybe.

Justin Edelstein: Speaking of Miley Cyrus songs, she probably ripped it off from someone else song. Probably.

Jason Atwood: Most songs are. Most songs are someone else's song. My favorite, my favorite other song, my two favorite songs, someone else's other song songs. She and O'Connor's was her big song was like Cry For You or Don't you compare compare to you. Yeah, right written by Prince Okay for and and was written the other way so it was written man the woman whatever she sings it woman man, that's fine Oh, gotta go. Let it go. Let it go. Alright, you know, huge frozen movie, whatever, gotta go. So they were doing it with Prince, I guess he was in the studio, and they were sort of writing the song, and they were talking about it, and, oh, you know, he listened to it, and he's like, you know what, I think you need a hook. I think you need something like that, she says, some sort of catch phrase.

Jason Atwood: She's like, you know, like, you know, it gets colder. She's like, how about, like, the cold never bothered me anyway. So it's like a famous song in her in that song or a famous lyric in the song The cold never bothered me anyway So how about we move along?

Justin Edelstein: Let it go. Oh boy. Let it go. It's Friday, baby. I have to see that movie. I guess. You haven't seen it? No. I don't have children.

Jason Atwood: I have iTunes I don't have children. I own it. See if you want to see it. I can lend it to you. I need a lender.

Justin Edelstein: How do you do that? I could give you a lender. How do you lend me your iTunes? Easy. Really?

Jason Atwood: I have an extra iPad mini sitting around my house. I can just hand it to you. And I can airplay it? And you can airplay it. Yes.

Justin Edelstein: Let's get to it. So,.. It's a banter thing. We do need like a thing. You're right. You said it last week. We need a thing to get us from banter to real. You know, other banter. Yeah, like something real though, like a sound effect. Hey,

Jason Atwood: Good banter. Let's get to the news.

Justin Edelstein: Like some guy who says that in an announcer voice. I listen to a lot of podcasts and the ones that... They all do that.

Jason Atwood: But they have, you know what they have that we don't have? Sound effects? Producers? That's it! Bingo!

03:15 Justin Edelstein: Producers! Oh. Here's our producer. It's an empty chair. Well, maybe when Arkus is enormous.

Jason Atwood: We can just do podcasts. Well, when we get bought out for CloudFocus Weekly and it's just a CloudFocus Weekly, it's all we do all week. It's all we do. We do CloudFocus daily.

Justin Edelstein: We just do CloudFocus daily. CloudFocus hourly.

Jason Atwood: We have enough. Maybe we do enough. I don't think we have enough to talk about. We don't. We just sit around. We just talk. And we sing.

Justin Edelstein: Let it go. Let it go. Let it go. I'm streaming live. All right. I feel like we're 20 minutes into this. We are exactly three minutes. Oh It felt like 20 no, sorry, I felt like 20 people are listening on two and a half speed right now Okay, let's move on. I there is we do have a listener listens at two Many listeners the listen at one and a half to be so if I talk like this is this really

Jason Atwood: Sound like you actually this is what you do for those people today's episode will be recorded slow very slow wow okay if you're still around slow news day. Let's talk about our fun things. So we have, so last week we did our productivity tips and tools, well received. Thanks for the feedback we got from that. Picked up my pick of the week will be from someone re-picking a pick to me. Nice. That I bought and now I'm using. Excellent. But we have some, so we. We have some blog ketchup to do. We have two blog posts. One you wrote, so I. I, I,

Justin Edelstein: And then I have the most trending is idea on the trending idea

Jason Atwood: So first let's go with the the blog post and that tells you what it's about, but I'm going to give you the sort of the, the high level because it's an interesting take. Again, the blog master, AKA you, sometimes throws in stuff that's not, you know, you know, it's not something like Salesforce change. That. That's like, who else? It was to that, but you know, oh wait, it's all right. Hold on the second. But this one, but this one, but this one, but this one, about the success community and how the partner who shall not be named. It took the Dreamforce 13 Wellness Track. It wasn't really a track, it was just a theme. It was a theme.

06:25 Justin Edelstein: And it was a theme. Going on for the last two Dreamforces, where that day has morning of Wellness, or motivation. self-improvement, themed to it. And it was Tony Robbins, last year it was Dr. Wayne Dwyer, and who was the big, big speaker. A, A, A, A, A, A, A, B,

Jason Atwood: A, A, A, A, A, A, A, A, A, A, B, A, A, A, A, A, A, A, A, and He's looking at the producer. Hey, producers, make sure to cut that out. Cut that out. That does not hit the air.

Justin Edelstein: I don't want to say shop. And this year I imagine it'll be Tony robbed again since he's going to be a dream force. T-Rob. So just so so so Yep, the wealth group. a little offshoot of people who are really into self-improvement and wellness. And this is really where the community becomes a community.

Jason Atwood: And I know, you know, tiddie, back in time. Thank on just web sites. Online websites.

Justin Edelstein: They were online the internship where Vince Vaughn and and yeah our interns. And it's like one of those movies and it's funny and Vince Vaughn keeps saying the line on the line on the line on the line going keep going

Jason Atwood: I watched the worst movie on the planet last night What was it? Oh my god, oh the most terrible so you know with the with Will Smith Beyond Earth Will Smith and his kid they did a year and a half ago I don't know the name of it but I know what you're talking about I think it's Beyond Earth It's literally one of the most panned movies since Waterworld Waterworld It is just universally panned Not good And like their ratings It's after Earth, that's what it is. I need to go see After Earth now or Rent It or on Netflix, whatever, because I need to compare it to this movie to see if this one is actually true of the worst movie I've ever seen in my life. Just watch The Internship first,

09:59 Justin Edelstein: Because it's silly and stupid. Yeah, but I like those running movies. Alright,

Jason Atwood: So I used to run online websites. On the line websites. On the line websites. Yeah. and And part of them were, the big part of it was the community aspect of a forum, which forums are kind of outdated at this point, but a forum. And I knew when I was building them, you know, I used to say when you get to like 300 people sort of logging in or users where you get to sort of, they self motivate and they start talking. But as they started to go off topic, which is a big thing in forums, like you'd say it's something's off topic. Hashtag off topic. Right. All right. But it was a good thing where people start talking about things that weren't necessarily what they started talking about running or their favorite movies or whatever.

Jason Atwood: And that's how I think it's interesting to watch Salesforce community which now has over a million members. Over a million members. I would love to know the active members.

Justin Edelstein: Well, I count like 70 something times I think. So that's not really sure. They don't even have the... Oh, one point. And that's it for this video, thanks for watching! 2 million members, 1 million, 282,000 members. I'm going to say currently contributing to the community. I'm saying 300,000. By the way, you're on the home page of the success. I know. Like the literal home page as a trending idea. I know. Jason Atwood. We're going to talk about that.

Jason Atwood: Anyway, I think the wellness. I do know you're on the a I-home page. I am on the home page. I'm that on that page. Boom. There I am. Boom. Wait. Wait producer to get. That's cool. You give us an explosion sounds. Okay, thank you. Arkey is our producer. There he is. That's pretty cool. I like that. So anyway, this is interesting because it's really making the Salesforce success community turn into a community where they're going beyond the bounds of, you know,

Justin Edelstein: Field sets and Salesforce and all of the stuff. Salesforce is obviously the thread that ties the whole thing together. But it's totally shot off into all sorts of different places. And, this partner who shall remain nameless is really into wellness. And he's been in the communities or participating in this. Personal knowledge of the through out some personal knowledge in there. And, and I think everyone should, you know, if you're into that kind of thing, we'll, we'll enjoy this blog post because it'll steer you in the right direction on where to get involved. Where can they go to find this blog post blog.archessinc.com? Where else could I find there?, you could find my post that I wrote, she mocked called Salesforce change sets, change sets for system administrators.- It's easy for you to say.

Justin Edelstein: Not so much.

Jason Atwood: So- Wait, hold on. Let's, get the producer. Oh, man, he just nailed that.

Justin Edelstein: So the idea was that I would give an overview for system administrators. around what is a change set, how I'm not going to go into the whole thing. You know, what is a change set is all described. Understanding deployment connections is in there. Adding components to change sets are in there. I love that in the screenshot, you literally use. I used my our own deployment.

13:07 Jason Atwood: Right, of something that we actually deployed internally.

Justin Edelstein: Yeah, that's a better screenshot than going to find like. No, it's good. Random thing. It's good. I put some gotchas in there. that I think people will be interested in knowing and just having a lot of experience with change sets. There's some things that you're going to want to know. There's dependencies and production in Sandbox aren't exactly the same, or if one is on spring and one is on summer, there's some issues there. There's also... I'll just say unequivocally the the user interface for actually adding components to a change set is not the greatest thing in the universe It's not changed. So It's it's rough, you know, it doesn't hold state So if you're yeah If paginating from one page to the next and you've checked a bunch of stuff off and you go to the next page You've lost all it's not Not the greatest thing in the universe.

Justin Edelstein: So I added a few ideas. Good. Sagooey. To the blog post. The Arce. The Arce., yeah. Producer. S-T-A-G-O-E. So I added some ideas that everyone can vote on to make change sets better. Oh, excellent, Yeah, well, yeah, I'm not going to talk about those ideas. Nice segui.

Jason Atwood: You're not going to segui us. Well, yeah, we're going to talk about ideas.

Justin Edelstein: Okay, so. Let's talk about some ideas. Which one do you want to start with? Your, like,

Jason Atwood: Mega idea that's just blowing up the planet right now? Let's talk about your... Mywork.com series. I'm gonna let's always series. I'm going to start by saying I'm gonna, do that the unthinkable I'm gonna actually display what the idea exchange is Oh yeah, you should do that. So the idea of the idea exchange being people, user submitted ideas that people would vote on, and that Salesforce uses as part, I would say, I think it's like 30%? Isn't that 30% of their development cycle?

Justin Edelstein: I don't think they put a percentage on it. I feel like they do. I don't believe they do. I don't believe that they put a number on it. I think the product managers do have to look at it and I believe devised on it somehow, maybe perhaps, but I don't think there's like a hard number like you must deliver X ideas in the next release. Well, I do know that they get, I do get shouted out in the release notes though.

Jason Atwood: No, they look for the closing out of points. Yes. So if they can close out a high volume, so this is the way I do change words. People put in ideas, people vote on them. For every vote you get 10 points, you have to be. You have to have a Salesforce login to vote, so it's not just anonymous voting. There's commenting, etc., etc. So it's all part of the new success community. It seems old at this point, but there used to be the idea exchange, which is its own thing. And it's also a product that is embedded in Salesforce. Ideas, which you can enable in your org to sort of do the same thing. But anyway. So there are different categories. There's trending. There's this and that and then yes salesforce goes through during the release cycle picks them either says you know and then sort of tags them as you know under consideration or delivered if they deliver it or they'll throw away You know app exchange product available so they'll kind of say hey lesson This is already done now good ideas or old ideas will you know have tons and tons of votes, you know, I'd say right you know, above a thousand, two thousand, three thousand.

16:55 Jason Atwood: There's some out there that are like 17,000 votes. And they also show you who voted on them and who commented on them. So it's like, it's very open to see, you know, what happened. You can actually downvote. I don't see a lot of downvotes now. I downvote things. If you think you're silly. If it's just like, if it's not an idea. Oh, okay. If it's more of a like.

Justin Edelstein: Something that should be in answers, right?

Jason Atwood: And so it all kind of you know bakes together in your profile You can go to someone's success community profile see how many ideas they've submitted It's a measurement you can merge your quest you can merge them Which I've done if two people have done the same request you've seen that one before you might want to merge two things And with with our clients a lot of the time, you know If something comes up that they're kind of frustrated that sales force doesn't do I'll go find the idea and I'll ship it to Them say here go vote on it. Yeah, right Here's the Some of them are the big ones that they have turned into things. So anyway, so that's the ad exchange And they have different categories and one of them is they do them by the products of some of the chatters of categories A lot of topics, a lot of categories.

Justin Edelstein: They do it by application, platform, app exchange, non-product ideas, all sorts of stuff So you, because you've been working on a work.com, work.com stuff, so I have six ideas for the work.com people. I just filtered my ideal list. Yeah, I'll start at the bottom. Actually, and I did put the same idea in twice. It was that frustrating. It started frustrating me later and I forgot that I had already put the idea in. Wow. So I actually submitted a merge request for my own two ideas. says. At least I did that so that someone will be carried.

Jason Atwood: So by the way, you have 28 ideas on the exchange just as a - Three of them have been delivered, which is a high percentage actually. That is a high percentage. Well, you're killing your percentage by adding all these new ones now. That's fine. All right, so give me like a couple - So you can go to your profile - Yeah, you can actually go to me and find - You can actually go to me and find - You can actually go to me and find - You really want to vote on them.

Justin Edelstein: I would encourage you to. Yeah, so it's like some of them I actually haven't voted on yet. There we go. So one of the ones I really Really would like to see is it'll be allowing emerge fields in instructional text. So every work comm question in a in a summary Known to most people as a performance review has the ability to, merge in some very basic stuff in the question. So like first name, title of the question, for example, like, you know, Justin's progress to date, as opposed to just saying progress to date, you can merge in, you know, the person who you're reviewing name progress to date, but you can't do it in the instructional text, the help text, which would be really nice because you might want to put in the help text Please comment on Justin's project progress to date with regards to their main areas of work, like, like going further with the ability to actually merge some fields into places.

Jason Atwood: So, so I have a question for you is kind of side thing. You get, cause you got a bunch here. I got a bunch that are like, you don't put in pictures. I always put in pictures. Mine, I think I get better traction.

19:56 Justin Edelstein: Maybe I feel like I might've put in pictures on one of these cause there's one of them that's ridiculous. It's the performance summary reporting on text fields one. So when you report on text fields in a performance summary, particularly when the answers bring in prior work, which is really like kind of the cool part of filling out a text field in a performance summary, you can bring in your recognition, you can bring in your goals, your completed goals, et cetera, and say, here's what I've done. It's, it's, it's useful. Right. Here's how good I am. Yeah. It's, it's the validation and it's, it's. Here's the evidence of what I've done. When you report on those tax fields, it's just muckety muck. Well, it's HTML. Yeah. And it doesn't look good in a report. It looks horrible.

Justin Edelstein: Yeah. But you can report on the goal and it looks fine. But when you report on the goal pulled into one of these fields, it looks like crap.

Jason Atwood: What's interesting is that, and I think there's a bigger topic about work.com. Work.com while it's gone. And I'm really air quoting here. You know, on platform, it is not on platform.. That's why I'm air quoting it. I'm going to give two more. Sorry.

Justin Edelstein: Come on. I'm just going to give two more. We'll just read them.

Jason Atwood: Well, I mean, the amount of people who want to hear work. com ideas. This is, this is on our agenda. Is it not? Okay.

Justin Edelstein: So sharing a, sharing a peer review once it's been submitted. Awesome. So if I'm, reviewing somebody. I have to say I want to share this with them or not. And if I don't say I want to share it with them in the user interface, and then later I want them to see it, it's 15 steps in Workbench to make that happen. Wow, that's not fun. That's not fun. And then you can't reorder questions once you put together a performance summary. So say you have a 40 question. Summary which is big right and then you want to add a question, but it needs to be like in the middle You can't do it You have to literally delete the 20 questions and then add the one and then add them back in and it's not like Rearranging a page layout where the fields exist.

Justin Edelstein: These are not fields. They don't exist. They're like questions. So It's a real pain to move the layout of a summary around once it's once it's sort of created. So you really want to make sure that you actually like lay it out in like Word or a Google Doc first and say, is this what you want for sure? Are you going to add anything to it ever? It's like, no, okay, good. Then I'll create it later on. You can figure it out in the next cycle. Those are a bunch of ideas. I think you,

Jason Atwood: Yeah, I was going to say, so this now we're going to the sort of you go to this success that sells for us.com and you scroll down currently. My idea, which I posted 15 days ago, which has 46 comments and 2620 points is trending. So this came about, I talked about this. We all know my love for Spring 14 release. And actually Summer 14 had lots of new stuff in it, but includes something that I would consider about as anti-customer company as you can get. I would agree with that. And I'm going to get a little harsh here, so put on the Flame Return outfits. But it's included as part of the rollout in Summer 14, this thing called the notification banner. manner. It's also I think it's called the Salesforce notification banner.

23:28 Jason Atwood: It's actually yes, that's what they call it And it comes into your org and it throws this huge banner across the top between the tabs and the data right so and throws it across the top of both in setup and records It is big is bold really big really telling you to do something like mobile or I mean, I've seen only a couple of them, but mobile is the big one I keep seeing over and over again. It is basically advertising. It is basically an ad banner. It's an internal ad banner, but it's an ad banner. So just on the top of it, that sounds like a terrible, terrible idea that nobody ever asked any customer because no customer in the world would say, you know what?

Justin Edelstein: Yeah, give me a big banner that just that is in my org. Can I can I augment? meant. This just just to stop you at the at the pass. No, I would like to. Well, so I'm doing it. So have asked producer cut this up.

Jason Atwood: People have asked a little bit here what you just about to say. Oh, people have asked for notification banners.

Justin Edelstein: Yes. but they want them so that they can push, out notifications to users for like special events, and you know, rolling out like release notes, not Salesforce release notes, but we just made a change. Here's some new stuff. We suggest you go do this. We're throwing a party. Whatever it was gonna mention that as part of what the comments a lot of the comments want this customized.

Jason Atwood: So there's there's so This is gonna get to that. Sorry. That's why the produce will cut that whole thing So This as an idea alone just a big thing that advertises, you know Salesforce functionality within Salesforce to your users is a bad. It's just a bad idea, right? The- the thing that made it go over the top and now is why it's being voted on so much and why it needs extra special attention So I'm really calling on every of the listener in the planet who you know all of the 40 trillion of you I've already voted. Yep is that It isn't it is enabled by default So as we mentioned before this means that when summer 14 hit your org all of a sudden. This feature which is under customized UI, it's a little checkbox was enabled by default.

Jason Atwood: Now, so my issue with that is not only is it a terrible feature, but it's a terrible feature that you enable by default and we have no control over. So as everybody's commented in it and said, you know, this is advertising. It's advertising inside of a paid product and it's just, it's not, you know, no one asked for this. No one asked for this feature. The feature that they asked for is not something you're delivering.- and on, back Salesforce Non-Notification banner to Default Off. Meaning, if you're going to roll.out a Any of them have contacted me privately since they're live. Hint, hint. And we want to roll off to off.

26:44 Justin Edelstein: True. That's probably a good. Fair. Of how bad it is. How people don't want it. But I would.

Jason Atwood: But here's the question. compromise. you could have it default on to any net new org. So you go sign up for your trial tomorrow. It's on. Right. Every new customer you'll ever have for the now to end of days, you can default it to on.

Justin Edelstein: That's fair. Or, this could have been like when they rolled out the instant messenger chatter thing where you got notified a month or so in advance. We're automatically turning this on. You have to send us.

Jason Atwood: Right, we're going to enable it to here, to on start release. If you enable it off, it will not come on. Fine.

Justin Edelstein: V-A-N-S. You know, some of the comments are. Oh, they're great. So here's like, I'm going to read a few. Yeah, we've done some. Here's one. Here's one. I feel like I can say their names. This is all like. You can go in there. Well it, it's not public. You have to log in. No, and no the comments? Oh, no you don't. I feel like you don't. Jason Atwood, So like as a company who's trying to be a platform for ISVs to build their own solutions, those people who are building solutions on your platform want to sell it as their solution, That kind of goes against the idea of a new ISV to really distinguish themselves as their own product. Oh, yeah.

Jason Atwood: I mean, you don't want that. So what the most there's two common two sides the other comment that hits every time like Alex Jacob customer-oriented company? Just like Facebook?

Justin Edelstein: There's also ones there, well this is a terrible idea. What an aggressive attack against taste.

Jason Atwood: What I think is interesting is that people do want the feature but only on two sides. One, it's off.

Justin Edelstein: Just off the start, and two,

Jason Atwood: Or again, again, for existing orgs, and two, they want to customize it. So if I could put my banner or my notification in there to my users and turn it on for those users, and again, then we get into profile stuff and don't miss these stuff. But if I want to drive adoption of a certain feature,

29:59 Justin Edelstein: Right? Let me do that. Right. With this notification. And if the user is savvy and clicks the little X and gets it out of their face, fine, they don't want it. The other thing about this is that it can and does go against internal IT security policies, because it's driving adoption of Salesforce One Mobile, in this case, and there are shops that just don't let you use that, and don't want you to know it exists, and don't let you log into it anyway. So why advertise something... that's completely out of context, right? If I can't use Salesforce One Mobile, and you know that I can't use it because it's completely shut off from my org, don't advertise it. If I'm already using it, why would you show it to me?

Jason Atwood: Don't show it to me, I know I already have it. So this is the thing, it's not contextual, it's not smart, it's not targeted to anybody that's actually useful, it's just spam. Spam is not smart. Like when you get spam in your inbox asking you to buy more Viagra, it's not because they know you need Viagra, it's because they're just sending out billions and billions and billions of emails. So it's why I just, I just, I can't stand it. And what I guess the biggest issue and then we'll move on and I will have said my say until I come back and I say more say is that it goes on top of a kind of a trend that's been happening over the years that I feel like they do this repeatedly. and I think that this type of thing should be taken away from their DNA.

Jason Atwood: Like remove this from your DNA Salesforce. Internal for a paid application, internal communication around features and functions and things should only be should only be something that I as an administrator should be able to enable if I want to. the users unless they don't. There's tons of stuff and it started with, I mean, it, well, I mean, I've been a user since 2000. It started with, we talked about this before, when you would enable, when you would install Outlook, the Outlook connector or chatter desktop, it would automatically chat that you did it. That there's links all over your org to discover summer 14. There's no value to any user. to discover summer 14. You're either on summer 14 or not and 99% of the users in your system aren't discovering summer 14. What are they discovering about it?

Jason Atwood: They're using it. They're users. For an admin, sure. I'll go read the notes. There's, what are the other pop ups that they've done? I mean, oh, the chatter ones. Hey, did you know you can invite everybody on the planet to use chatter free, invite them now. Like that type of stuff is spammy and unasked for. So beyond just this rolling back this thing, I would like to see the movement kind of push sales force to realize. And I have other ideas that they've undone. Like they used to do that chatter desktop install and they used to chatter it. I had an idea that they pulled it away. You, oh, the mobile, I think when you used to install mobile, you used to do the same thing. You would chatter live. Listen, I know you guys don't have the, you know, you've lost your memory from three or four years ago, but no one liked this three to four years ago and did it.

33:04 Jason Atwood: No one likes it now. It's something that really is, is spammy. Again, you want to give me Salesforce enterprise licenses for free. Put as many banners as you want. You could sell on the side. You can sell, you know, then go ahead, put Viagra ads. but not for a paid application. Go to idea success that sells for us calm look for the rollback salesforce notification banner to off idea vote vote vote Post a Facebook tweet tweet tweet send your friends

Justin Edelstein: Ask your mother brother to open up Developer counts and go to go get a dev account. It's good salesforce.

Jason Atwood: Yeah good and put, put your comments the last last thing I'll say is There is an internal debate going on around this in Salesforce. So if you push your they do listen to ideas, they do notice the feedback there are things in the past that they have reversed their decision on analytic addition and so there are ways to help them move the roadmap if there's enough movement around this and I think drink a little bit more Kool-Aid, the customer company company, what's best for the customer, and a little bit less of the how can we push this feature ahead? How can we push out our mobile? How can we talk more about Dreamforce? I think that type of stuff is stuff that you guys really need to consider. Use Salesforce, us as your customers and the people who love your software, we need to remind you to just...

Jason Atwood: To sort of get back to that. All right. So let's do some CloudFocus app picks of the week. Oh, next episode, we do that after. I don't even know. aww. Let's do it now and then do it now, because everybody listens to CloudFocus app picks of the week. That's the hook at the end. Then they turn it off. So next week, we're doing special episodes. We actually need your help, the listeners. We're going to do a, it's a dual episode. It's called a questions episode. and it's called the behind the scenes episode. So questions behind the scenes episode. So one is, we're gonna take questions from our listeners. So if you have a question for us, you can tweet at us at justedlestein at Jason M. Atwood. Or at rkasink, it's Markasink, sure, we'll pick it up.

Jason Atwood: Go into the success community, post it in there. on the millions of places, sure, on the Facebook page, wherever you want. Send us an email. Yeah, anywhere. We'll catch it. Send an email to whatever at Arca-Sync.com.

Justin Edelstein: No, not whatever. Do a... A podcast at Arca-Sync.com. A podcast at Arca-Sync. A CloudFocus Weekly at Arca-Sync.com. Don't name off too many of them. Just name anything you want.

36:11 Jason Atwood: We'll take a couple of questions. We'll find the good ones or whatever and we'll answer them on air. What's this behind the scenes situation that you just threw in there? And then the behind the scenes piece is... If we don't have enough questions, no. If we, if, you know, maybe we'll get into it. And people in like, here's how we do our thing. Yeah. I kind of think of like, you know, I think a lot of people have asked me, well, how do you do it or where do you, where is it? The tech, the tech and a little bit of the surroundings. Oh yeah. Like literally our awesome, our awesome booth with

Justin Edelstein: The glass window and the producer behind in our producer.

Jason Atwood: Producer, Arkey on the producing.

Justin Edelstein: Arkey's very quiet. You're pointing that way, but Arkey's that way. He is a clue over there. Well, they can't tell me where I'm pointing. I'm, I'm, you're pointing everywhere. Yeah. Don't point there. So,

Jason Atwood: So I think that would be kind of fun. We'll kind of talk. We'll do, we'll take questions. We'll answer questions. It can be anything. It can be about us. It can be, if you say, hey, how do you, you could be a Salesforce question. It could be about the podcast. It could be a personal question. Literally. I'll reveal my. See that was good. Alright,

Justin Edelstein: Let's do a It made me download it. I'm not happy with this. I don't like what, why? Alright, so, so I'm picking this because I'm bringing awareness to it, but I feel like I feel like any Foursquare user on the planet now knows that there's an app called SwarmUURM. Yes.

Jason Atwood: Well you know it because you can't use Foursquare anymore. Because you can't use Foursquare, but Foursquare still exists.

Justin Edelstein: I don't understand it, but maybe someone can explain that to me. So anyway, if you want to check in on Foursquare... You must download an app called Swarm. And I will say I actually like the check-in experience on Swarm. I think it does a nice job of it. It has some location stuff that I Foursquare user I just kind of use it to I kind of use it to just track where I've been It's the we were my wife was talking about something she Rizzo at the other day and

Jason Atwood: She's like oh wait That's the last time I said from Foursquare

Justin Edelstein: Is, is available now and you, if you want to check in somewhere you gotta use SWARM. So check in and then use my Foursquare account? Yeah, knows exactly who you are as soon as you open the thing up. It's like, Justin, welcome to SWARM. You did that well. Okay. Okay. And then when you check in, you can say post to Facebook or post to Twitter or the same. So what's different about it than Foursquare? Honestly, there's a neighborhood feature, but I feel like you could have had that in Foursquare. I'm not exactly sure where you could turn on neighborhood and then you can see what's going on in the neighborhood and then there's a whole friend checking in near you situation. So, it's a new UI, it's orange, and as opposed to blue. It's. orange?

39:27 Justin Edelstein: It's orange. So that Ks it. That is swarm. You have to use it if you if you're a four square check in person like I am. I So anyway, it's free. Awesome. And if you're a check-in person, you kind of have to use it. So there you go. Being forced to use it, just like Facebook is forcing you to use messages. Right. It's like, I don't want another app. I just want it here. I don't get why I have to have two apps when you're one company. It's kind of like when Salesforce took chatter out of Salesforce mobile and then released chatter and you had Salesforce mobile and chatter and they didn't. Whatever. Anyway, I'm off on another rat hole. Yeah, another rat hole. Rat hole! Don't need that. Go on, your turn. Thanks, Arkey.

Jason Atwood: So this actually came from our last blog post. I meant podcast. It's good that four years later, I'm still doing the same thing. By the way, I think we just crossed our fourth year anniversary on the podcast because we did it in July. So happy fourth anniversary to us. So, last week's was productivity tools and tips. You should listen to that. It's basically a bunch of stuff we picked and talked about and talked about how we use it and a loyal listener.

Justin Edelstein: I guess I don't have to like, I don't have to like say. You don't need to hide our loyal listeners. But now I need to go find them. Well, they'll be known as loyal listener. Loyal listener. Thank you loyal listener. No, I'll go look at it right now.

Jason Atwood: What's the app while you're looking?.. Scott Hemeter, who's a long time long listener, actually posted a tool that he uses. prospective When he got it, it was free.

Justin Edelstein: It ain't free no longer.

Jason Atwood: It's $4.99. It's in the app store. So it's a Mac only thing, sorry kids. But what it allows you to do is it keeps your clip as you make clips as you, you know, control V It can be, but it keeps a history of the things you do, so you can go back and grab something from before. So you can grab something you clipped twice before. Oh, I need this thing.

Justin Edelstein: Because I'm always like, yeah, trying to like copy and paste 100 things with formulas and stuff. Yes. Instead of just like putting it into like the comments. Throws a little menu bar on your top.

Jason Atwood: Tells you it does. It indicates. How long does it keep? It keeps like hundreds if you want. Really? Yeah. And then it makes them under command keys. So you do like. Thank you. You can do like boom boom and then do the like the clip and go back So if you have like three things you're going back and forth on you can make that one two and three and then keep going Back on now the only thing I don't know it does that I would love for it to do which is my Constant thing that I'm doing is that I want things. To To get changed in. In the clipboard. What do I mean? I'd love for when I clip something from let's say an HTML doc or word doc and I throw it into clipboard history or clipboard I wanted to to like reformat it, just make it plain text.

42:47 Jason Atwood: Because right now I have to pass it through an app. I have to go into an app, post it and then take it out of that app. I want to plain text it because, you know, it doesn't doesn't always run through a little scripty script just to make it plain text. So I don't know if it does. I don't think it does it. Maybe it can be Apple's Scott. Let us know. So I bought it. It is four nine nine. It's pretty cool. Again. I've only been using it for like two days and I forget it's there because I'm using copy and paste since forever. So it's kind of you have to remember, oh wait, this thing is helping me. Right. So it's in the background clipboard history tweet from it that says how many times you've used it and how many hours it saved.

Justin Edelstein: Maybe. Okay.

Jason Atwood: It, I mean, looking at my history right now, I mean, I have 45 and I think I started this morning. thing. It is pretty cool. A pretty cool little thing. Obviously, you know. Careful with your clipboard because it's in clipboard history.

Justin Edelstein: Yeah, don't be going nuts in there. Alright, wrap it up. That's it.

Jason Atwood: Alright, so we told you how to follow us. We know where to get to us. A R2D group. Next episode, please go into one of those places and post or tweet or give or something. Questions to us again any topic yeah, we might not take pick suggestions too just to stay at the end of the yeah Cuz Justin's running out of things running

Justin Edelstein: Out of things There's a hundred and eighty four picks in I'm running out of literally and a picks episode in there So I have an Evernote with God folks have week. I'm like so out of it Can you just give me ten of them? I just try I literally could just give you ten I have like thirty and do that please I buy so much stuff. I am so out of it Look, but you just think I just backed a couple of I can say I back to Kickstarter things one of them just got I just got charged for one of them Right that not the one you know about The other one is funded but isn't over yet, so I haven't gotten charged for that one.

Jason Atwood: I think we did an episode where we went over our favorite Kickstarter. We did. We did a Kickstarter episode. But like you at that point didn't do any Kickstarter. Yeah, but now I'm in. Now I'm in on it. So we're definitely... You know, I actually got the Enjoy those cloudy days.

Justin Edelstein: You