Dreamforce 19 Recap - Episode #312 of CloudFocus Weekly

Machine transcript generated in 2026 from the episode audio (Whisper speech-to-text with automatic speaker separation). Speaker labels are automatic and may be wrong in places. Timestamps shown every few minutes.

00:09 Jason Atwood: This is the 312th episode of CloudFocus Weekly for the Thanksgiving Week 2019. This episode is titled Dreamforce 19. Caught for the weeks we brought to you by the new Clone This User. Do what good you'll love. We've rebuilt Clone This User in a lightning, so it now works as a component. Throw it on your homepage and get to cloning. Available for free on the AppExchange or clonethisuser.com. I'm your host, Jason Atwood, and joining me, co-host... Justin Edelstein in what we're now calling studio 3a or studio 3b the echo chamber the echo chamber Let's just say we're in an empty room

Justin Edelstein: With echoes with echoes we're here with ourselves and ourselves. Yeah, it's our other selves pretty bear So bear with us Cody bear with us, huh? Squeeze that one in there. You're just me. That was terrible.

Jason Atwood: Morning podcast, you're never good. Oh boy. So let's get to the agenda. We're going to do a little blog catch up as we do. And then we'll talk Dreamforce 19. The good, the bad, the fun. I'll make some picks. And then we'll go have some happy Thanksgiving tomorrow. We're recording this in the day before Thanksgiving. Great. Don't know when it'll go up, but maybe it'll go up after Thanksgiving. I don't know. So I hope you had a great Thanksgiving.

Justin Edelstein: Maybe it'll go up sometime. Yeah, it'll go up sometime.

Jason Atwood: Just somewhere, wherever. All right, so let's do some blog catch up.

Justin Edelstein: We should do some blog catch up. All right, so why don't we start with this one like about. solid. Arca said Dreamforce or do you want to do this?

Jason Atwood: Yeah, they don't really have to because we're gonna talk about dreamforce So why don't we start with the other one?

Justin Edelstein: All right fine Talk about record types and Salesforce Berkeley Baker wrote this one. It's a rehash of something that I wrote in like 2000 and like I don't know.

Jason Atwood: I can click on it and tell you you wrote it in 2013. Okay,

Justin Edelstein: Yeah, sure, 2013, looks like. April 14th, 2013. It's like that link is broken, but anyway. Worked for me, didn't work for me, weird. But we, record types of. sort of stayed the same but kind of have a couple new layers to them now with lightning and lightning record pages respecting record types and things of that nature. We decided to, Berkeley decided to kind of rehash this one and go a little deeper into where things have changed over the last number of years with record types. While lots of things stay the same, there are a few little things that record types still hold the keys to the castle on.

Jason Atwood: Yeah, funny, because that... we look obviously at the blog statistics using Google Analytics, and there are a couple of... of things from a long time ago that still get hit a ton. And that, the record type one you wrote, still gets hit a ton. I think people Google like, you know, Salesforce record types, how do you do Sales, Salesforce record types, and that plop pops your blog post from a billion years ago and people still read it and so. We now have two of them. We're always going for the SEO. So thanks, Berkeley, for the SEO. Thank you, Berkeley. The next one, really, well, we could just get into Dreamforce because we could.

03:43 Justin Edelstein: By the way, we should mention that like, when you're reading a blog post from Arkus these days, there's a link on the top right-hand corner. of the blog post. It's sort of hidden right now. It's a slow roll.

Jason Atwood: This is the pre-pilot beta? Pre-pilot beta, alpha, beta.

Justin Edelstein: Get on the newsletter list.

Jason Atwood: That's all it says. Get on the newsletter list. Yeah, so arcus.inc.com slash subscribe.

Justin Edelstein: Yeah, there's that. And you can also just click on it from the blog page. and this will just have you subscribe to the Argus blog newsletters instead of listening to us talk about all these blog posts. We don't even talk about all of them. There's just too many of them these days. You can have I show.E. show up in your inbox and you can read them full of knowledge, wonderful, yay, yay. Safe Harbor M1, you'll actually get the first email, but start signing up, that way you can actually start getting them in your inbox. Yeah, so it will be...

Jason Atwood: It's opt-in and of course opt-out if you want. It will feature What we're planning now is featuring highlighted blog posts So if we were not going to publish every blog post because then you just you're literally just getting a list of things that we publish We're gonna highlight some blog posts that were sort of popular for that period time the previous month As well as if there was a podcast or if there's any upcoming events or things that we're doing that are of interest a but again, it's we have had people approach us and say wow, you know, I love the blog But I forget to go read it and honestly newsletters and mailing lists are so anti everything I believe in But some people still use them as a way to keep caught up on stuff.

Jason Atwood: So here you go so we're

Justin Edelstein: I'm drinking our own, and not your Kool-Aid. Huh? Not your Kool-Aid. Oh, our Kool-Aid. You wouldn't have mixed this Kool-Aid. I would never have done this.

Jason Atwood: Never. No, it's good. It's good for there's tons of people who just don't want to be bothered to have to go look at the blog I mean, they were super big back in the day when you were and we were all caught up in them. Now I feel like I don't think people use readers in RSS feeder readers and stuff anymore. I think it's all switched over to social and it's all switched over to feeds that you don't subscribe to the feed, you just follow people.

Justin Edelstein: I feel like RSS, the technology's still under there doing a lot of this stuff. What was it like pub, sub, hub, something like that, right?

Jason Atwood: It's an XML feed of data. Anyway, not. Which, ours do exist by the way. It's the bottom of the blog post, there's subscribe, you still wanna use your... and a lot of people are like, I use Feedly, which was a replacement for Google. We were. Get in there. Yeah. Do it.

Justin Edelstein: We were very upset when Google killed off Reader, but I think they saw that coming. Like they were on that.

Jason Atwood: No need for Reader. They replaced it with Google Feeds. I mean, Google News, kind of, but it's not as good. Yeah, she's really good. I mean, it's Apple news.

Justin Edelstein: I just hop in there. I got my sources. It comes on. See, there you go. I need very visual but they're they're feeding that information into those things using RSS. That's right. So RSS is still there. You're just interacting with it in a different way. In a whole different way. In a whole different way. Interacting with a whole new way. Speaking of, delighting them every time. Whole new way.

07:02 Jason Atwood: Let's delight them. Why don't we talk about Dreamforce?... Delightful. How is your dreamforce?

Justin Edelstein: I can tell I'm bothering you. Oh my god. You're so annoying. I had a great dreamforce This was one of my favorite dream forces. I don't know how that happened And so I was going into Dreamforce this year with a different approach than normal. I did not schedule any sort of anything with respect to sessions. Anything to do with looking at technology. I tried to stay away from looking at technology at Dreamforce. Crazy, I know, but not what I was interested in. I was interested in seeing people, people I hadn't seen in a while, and clients of ours, partners of ours, and just connecting with people, and that's what I was looking forward to, and that's what happened, and that's why I thought it was very successful, and that's why I had a great time.

Justin Edelstein: Wasn't about the technology. I attended one keynote, the main keynote. And actually stayed the whole time. I haven't done that in like three or four years. I've walked out in the middle of those keynotes. I think it was just a little shorter. So maybe I stayed the whole time. They actually stayed to schedule. And I got a chance to see some really amazing speakers in the process. I saw Tim Cook, saw Barack Obama I mean, that's like whoa, how do you beat that? We were trying to beat it, right? Like who could you beat? I saw Yo-Yo Ma speak. He was really interesting. It was a different dream force for that reason and I also got to spend a lot of time with some of the students who were there with the Trailhead for Student program, as well as some of the Peppa Tech students, climbers, a number of different, I'd say, just people who were just breaking into the Salesforce universe, and that was a lot of fun for me to talk to people who were...

Justin Edelstein: Bright eyed and bushy tailed about getting into Salesforce and drinking the Dreamforce Kool-Aid for the first time and having like Grumpster like 12 years and No, it reinvigorated me and I liked it. So so kudos to Salesforce for putting on a show for everybody this year and that actually really goes to what the whole show is about which was you know, doing things together. And I felt like they put on a good show for literally anybody who was there. For your first time, you get to learn a lot of stuff. To your 12th time, great. Have a family reunion and meet some new people along the way. Yeah? Yeah, go ahead, your turn. Yeah.

Jason Atwood: Your turn now. You go now. I agree in a lot of things. Dreamforce. was, it was my favorite, my tenth was my favorite up until this point, so I guess 11, 12 were disappointments, but 13 hit a new high. Again, I think everybody approaches this Dreamforce so differently now in what your goals are and what you're supposed to be doing. And my goals from the first Dreamforce when I was just a customer, you know... I was that person walking around like, what is this? This is insane, all these 15,000 to 20,000 people. And I was like, whoa, this is crazy, man. And going out and being wined and dined by Salesforce Aes and all that, and just the keynotes. Everything was just seamed over the top. And then as the years went on, I switched to being a partner.

10:28 Jason Atwood: And then it was very much like, oh my god, a booth. We have to get people and scan people and set up and swag and all that, which became difficult for a while. And now it's gone into sort of just, I mean, as we've grown as a company, which is great, and my involvement in the day-to-day details of Dreamforce have gone down. It was nice just to show up. My favorite part of Dreamforce was that I just showed up. I landed, we did stuff, I met with as many people as I possibly could fit, you know, sort of just, again, a combo of employees who I hadn't seen, sit down, have nice time with them, partners, customers, we call them clients, but sit down with my clients, and then just friends, like literally friends in the ecosystem, and that's always the best part.

Jason Atwood: Of Dreamforce is just being able to sit down and talk to people. And then, obviously, the highlights were that the keynotes this year, because the main keynote was fine. Again, it's at this point I can't pick which keynote is which and whatever. I do find it funny that we have sat next to each other in that keynote for pretty much every time, 12 times. I don't think we've missed one. So that's kind of fun. We're just, you know, it's kind of a tradition to sit there and watch the keynote. And then, you know, what I ask for in those keynotes is keep the marketing hype to a minimum, show the value of Salesforce and the ecosystem that it's around it. And I think they did that. They really started with a nice story. But, you know, actually you commented, and I'll call you out for commenting, which was a great observation as we left.

Jason Atwood: So they highlighted two customers this time. Sometimes they highlight three. Sometimes that's what gets a little long, like, you know, they go back to them and back to them and back to them. And they're kind of showing off technology the same time. I always... You know, they highlighted two crap.

Justin Edelstein: It was State Farm insurance, and then it was Louis Vuitton.

Jason Atwood: So always, and I'll say it because I have to say it, there does seem to be a tone deafness to highlighting sort of the big problems in the world. Thanks for watching! and then moving to custom bags that are $20,000, $30,000 bags. And I know why they do it. I understand it. I understand that they're a customer, and they're paying them a lot of money. And that's their job, to highlight big brands and show the rest of the prospects there. Hey, you want to be like Louis Vuitton. They're big. You want to be big. You're Salesforce. It's a marketing message. But it does seem to always feel a little bit like, jeez. I don't think we've done represent else. So where,, you said, where you said, take on your a great observation, where was the customer's story around the nonprofit side?

Jason Atwood: We've seen it before, they've done red, they've done... I mean, I'm trying to think of the big one they did a couple years ago. United Way was a big one. Yeah, because it's a philanthropy club. And again, I think that's the thing. It shouldn't be about highlighting your product, but you should almost always on the email highlight a non-profit. Like, why aren't you not highlighting a non-profit? So they highlighted Meredith, who does the work.

13:52 Justin Edelstein: Who helps veterans. It's a training program for veterans in conjunction with VetForce to help veterans, and veteran families get back in skill up and get into the workforce. It's a great program and I've met some folks who work there and some folks who are very involved over there. and I have to use that because we work a lot in the non-profit space. It was, wouldn't it be great if it was once? Like, whole story. Like, you can, like to help the nonprofit organization retailer...........................

Jason Atwood: Who, they stand up Spans every single one of our cloud except for the nonprofit one. Yeah, I know what they're trying to do and I'm behind them and we can talk about the keynote book. One of, my highlights was volunteering at the career fair. Me and a bunch of other MVPs were volunteering in a huge career fair that over 800 people showed up for. I made the joke like, because I kept putting this thing,

Justin Edelstein: 4.2 million jobs No, wait, wait, hold on, no, no, a lot of, like maybe the point two, maybe?

Jason Atwood: You're getting 200, a thousand jobs at Salesforce? I said maybe, didn't I? Yeah, right.

Justin Edelstein: So maybe the point to yeah, but Like maybe just point one maybe point oh five whatever but the majority of those They're in the ecosystem you have to learn about that

17:04 Jason Atwood: And- and that was an interesting one for people. And it kind of goes in, so I- you actually missed it because you were doing other things for students, which was great, but my other annual tradition that I love is sitting down with Adam Torman, who's product manager of my trailhead. And he, you know, we sat there and artific my, my trailhead, my trailhead, how do you create these jobs? Well you first have to get them on the platform. I was even stunned as much as trailhead I was stunned and I talked to maybe 10, 15 people in two hours, maybe a little more. And some people would come up and be like, I'm like, hi, what are you here for? I'd like a job, okay.

Justin Edelstein: Hire me. Yeah, what are you trying to do? And then. I'm trying to make money.

Jason Atwood: And I would say, so, and we'd go through this whole same thing that'd break down for them. But I'd always start with, okay, so tell me where you are in your journey. Have you completed ABET? Some of them had never heard of Trailhead. And I was like, huh? That's a rough room to be in if you've never heard of trailhead. And some people had just showed up, literally had just heard about this Great Fair and just showed up. They're like, I I, I was walking along and I heard about it or, or it got posted in my college and I just showed up. And so then it's, then it felt like, oh. I understand, Salesforce in some ways needs to do a better job about like talking about the ecosystem and talking about where the jobs are and how to get them and like, and so anyway, Tormin and I were talking a lot about that like, what's the missing piece and you know, a lot of NDA stuff.

Jason Atwood: But they're working on stuff that I think will make it easier in the future. Yeah.

Justin Edelstein: So it's still very new, right? It's only two years, I think three. for this like student program and it was very fledgling at 3 and 4 17.. and I but it's grown quite a bit and it has people behind it and I think it will grow and, scale. You're right, it does need a little bit of like, why are you attending this? It's not just to get a job, I mean that's maybe that's ultimately outcome at the end of the day. Get a, job. and this is. a step in cool but I know why you're there beyond that and the people who I talked now you were helping people like prepare and like talk to them about the ecosystem and when the jobs are and whatnot I was actually standing at our ourBooth that we had there we did have a booth and at the table There were three of us, so I was doing a lot of walking around, but it was very clear when people came over, like, who knew, like, of Arkus Arkus, what Arkus was, and was, like, prepared to talk to whoever it was that was standing at the Arkus booth versus somebody who just walked over and were like, Who's our guest?

20:34 Justin Edelstein: Job, job, job, job, job, job, job, job. More like I kind of get it, but like, what's our guest? Like why would I work here? And you're like, well, not gonna answer and, necessarily, why do you wanna work here, right? I mean, have a clue when you're walking up that you're talking to a company that, could hire you and what they actually do, because. That would be what you're interested in at all.

Jason Atwood: That was to every, sort, sort of sat down, and that, that's what, I'll repeat, was, you know, you you have to understand the ecosystem. So that takes work, right? That takes research. That takes going into the community. That, going to Salesforce Saturdays, it means talking to people. Half the things I said to everybody was, get involved in the community. Oh, I don't know what you what you're trying to do. And then, based on that, I would say you have to now figure out your path to, and I've just done this because it makes it easier. I say it's a 20-30-50 rule. You need 20% to focus on your badges and trailhead.

Justin Edelstein: The I was gonna stay with you and riffing on that like career thing just for a second. Because, you know, they do put, and I will say on Trailhead on the website, like there's this career path page, and they do put payout all these different paths of like their salesforce prospective administrator, salesforce-developer, salesforce-architect, business-analyst, marketing careers. Okay a sales careers. years. consultant, service careers. I could argue that Salesforce administrator is like four of those things. I'm into data and I'm-a critical thinker. Like that's, okay. Okay, got it. Like I think that stuff needs to be explained in, because everyone has their take on like what, like what jobs could. Or should be available within the ecosystem. And I say could or should, right? Cause. in our model, right, a project manager, which is not even listed as a title here, which should be, does a lot of these things- Most of these things.

23:56 Justin Edelstein: And I know that they call it a consultant, Salesforce consultant, but really it's a lot of these things all mixed into one, and I think that it'd be very confusing for someone to look at this for the first time. and not understand like, oh, an admin's not just someone who's resetting your passwords. No, they're very important and they are highly skilled. But that's where I say that like this is the starting page

Jason Atwood: And But, you know, put the effort in. You know, the effort's in the community. Like, that's the way you're going to do the a and there's these things out there that are all the time. Basically I was pointing people to Salesforce Saturdays, I was talking pointing people to user user user, I was like go to them. People are, especially in this community, and I think that what will end with what I think makes it super special, is people are generally very, very helpful. That's what makes a community a community, right? If people aren,t helpful then that's a community aspect, but they're extremely helpful and willing to talk to you, and willing to give you advice and help with what you're doing. So, for all you career seekers out there, Yep., yep. The best way to do it is not just to go hit your five certs or get your 15 or 700 badges or whatever, but really get involved in the community and learn about it because it'll be easier than to pick which one of these paths.

Jason Atwood: Again, it, it might take like going to three different meetings, a couple different Saturdays. And you'll kind of figure it out, like after you talk a couple people, oh, oh, okay, you do this, oh, you're a sole admin at a firm. Oh, what's it like? What, what do you do during the day? Like, just ask how big is your team?

Justin Edelstein: There's Ask Ask. Talk to people. If you're not and you're just listening to this for the first time, take us up on some of these suggestions. Yeah, go into the community.

26:59 Jason Atwood: But So, there, there alone you're with human beings and you get to stand up and go, hey, this is what I'm looking for. What do you got? I was like, wait, why didn't you, why don't you put in some work first? And then there were other people showed up and said, I've done this, this, and this, I've done this, I've been here, and here's what, now what? And then I could, my advice and what I could give them was much more focused. Hey, I just walked in the door and I haven't done any research. So,

Justin Edelstein: Are you some the breaking news? What? Breaking. Yeah. As of like 13 minutes ago. What? We are a and nonprofit cloud master. Okay.

Jason Atwood: You know that? No, I mean, I knew it was coming.

Justin Edelstein: We,h we are officially a non cloud master. I'm talking about you by Arkus. Masters of the nonprofit cloud.

Jason Atwood: Awesome Arkus All right, speaking of awesome breaking news You don't even care. Well because it's not what this podcast is about. It's breaking.

Justin Edelstein: It's not breaking in. This is It's the two keynotes

Jason Atwood: One that was you know, there was amazing speakers again I think this is probably the best speakers ever happened. We went to the Tim Cook And that was very good. You know. You know my take on it was He doesn't speak a lot. You don't I mean other than his keynotes which are scripted and. And going on CNBC He's not like a big interview guy. I mean yes, there's a here or there maybe a 60 minutes, but it's not like you relent There are other CEOs that are doing lots of interviews and podcasts and really interesting to see him sit up there with Benioff, do a fireside the mouse. Like, like, in terms of these two companies, this is a line. This is a line and this is a mouse, but they're both like, we're both great, like one of you is like the most dominant tech company and most valuable company in the world.

Jason Atwood: And the other one you're doing good.

Justin Edelstein: Like you're doing good. Wouldn't know by the just the when you use the animal analogy. Which one was the lion and which one was the mouse? Wouldn't know when they walk on stage. No, because one one is definitely bigger. And more boisterous. It was definitely my,

30:11 Jason Atwood: It was definitely my second biggest highlight just because I had never seen him and person and this is where this is probably the best dream for us don't think you'll ever build out do that but that was big for me how do you like the Tim Cook I really enjoyed We're gonna edit this out in post?

Justin Edelstein: Keep talking about it. He was super thoughtful and he came across that way and everything that he said around and I liked how Mark kept pressing him on values and he kept just because that was the big thing, right? It was kind of right after the main keynote. Like we scooted right over there, I think. And he just picked out where he left off with the main keynote and and what runs through I think through Apple's core that makes it so great. started talking a little bit about their values and how and one of the more touching moments where he hearkened back to Steve Jobs and talked about their relationship He was like wow we're in the theater where so many products have been announced over the years And I said that to you walking in I'm like this is gonna be crazy because we're seeing Tim Cook in that theater where They've announced stuff.

Justin Edelstein: Yeah, and he's gonna probably Mention it he got a little he didn't choke up or anything, but he was definitely by the fact that that's where this was happening. So many great great in the past for Apple.

Jason Atwood: It was cool to just be in the room, let's say that. Yeah, it was. It was just cool to be in the room. I think the content wasn't just, wasn't groundbreaking. It was a very much. Very stuff, the stuff I've heard before. And I read Steve Jobs biography. So I know a lot of the stuff about Apple, and obviously I'm a huge Apple fanboy, but I do like where some companies are going now, and I think Apple and Salesforce are too that are kind of out there. The others kind of waver somehow, but I like that there is a morality to business now. And something really started a lot by bending off, or put out a lot by bending off, like hey, business should be about change, it shouldn't just be about profit. And Apple is one of those, and so he talked a lot about going carbon neutral, about recycling, about these things.

Jason Atwood: But I thought the best line was, we don't want to be first, we want to be best. And so we're never going to fight anything. We're just going to fight to be best. And that means we're first. We'll do it. But if that means we have to hold back, and again, and we could do a whole, maybe that's what we'll do. We'll do in our next December one.

33:50 Justin Edelstein: Just watching them enter into markets.

Jason Atwood: And sometimes they enter in where the market doesn't exist Never gonna work. That's not in their DNA. It just isn't. They're a product company. Make products. And now they're into services. Services are basically bundled products. Yeah, their services are more productized than they are like services.

Justin Edelstein: Yeah, they're not. They're part of... Yeah, you use this physical product with this service. Right. That could have been one of your picks.

Jason Atwood: Could have been. Then let's talk about the Obama in the room. Obama in the room.

Justin Edelstein: How do we get on that line? Let's not talk about that line. How we doing with lines? We did really well with lines, I think.

Jason Atwood: Yeah, let's not talk about that. We definitely pushed some boundaries of what you can do if you just. Thanks for watching guys! walk confidently.

Justin Edelstein: That was the note. Stare straight ahead and walk like you belong there. That's it. Just move. Just move forward. I'm here and I should be here. I belong here. I belong here. I belong here. And I need to get in this line. Okay.

Jason Atwood: Yeah. So we were in the thing in the waiting for Obama. We don't talk about the whole week. It was a lot. There was a very big energy. I've never felt energy like that in a room before. And. Obviously when he came on. You know, they did the fireside chat again, Ben Enoff's getting better, at this. This time I thought he did this thing that he always does, that I just wish he would just learn a bit. Even Obama called him out, he's like, do you have any prepared questions? He's like, oh, I never prepared questions. And later Obama's like, maybe you should prepare questions. Maybe you should prepare questions. When you're talking to the President, the President of the United States, maybe you should have some questions ready. Something. Because what would happen is, You know, this is almost every one of these things.

Jason Atwood: So how's it going? How's it going Obama riffs? They would have a great little interaction. It was really fun You could tell that they knew each other and they had some communication They weren't friends, but they definitely had some communication and then then he'd set him on to a track so Benioff would say hey, what about this topic and then Obama would do a 15 minute riff on it and And then, you know, Benioff would come back and he'd say, oh, so it's about this, this one thing, leadership. And he got caught up, he got this one moment, and then he dug in, he then gave it to Obama, Obama then took it for 15 minutes. Then when he came back, he then just asked the same question again. Yeah, he basically asked the same question.

Justin Edelstein: He just didn't know where to go there. He like, so it's about leaders who are leaders.

Jason Atwood: And he did it again, I was like, come on, Mark. You just, he just did 15 minutes on that.

Justin Edelstein: How do you see leaders and leaders? He kind of just needed to stay out of the way, because we all know, having seen Barack Obama before in interviews, that, I mean, I've never seen him live, so I don't know how they're cut up and packaged, the guy can just talk. Just talk. So like, you just need to. Set him on a path and like let him go cuz he's gonna talk and there were moments

Jason Atwood: There was a there was a moment where Obama said, you know, and I've made mistakes and my brain went holy F-ing moldy one nine five. I don't know when he stopped I was said hey you were just talking about whatever You you said in your presidency and you're whatever you've made mistakes about some of those mistakes and how you learned them- I mean on down, oh wait let's actually learn something new. Also just a little bit off the screen. What we're looking for is to see if you want to see the difference side. You want to see him open up. You want to see When he talks about his wife, it's the best part of him because his wife is the best part So having him go and just kind of talk about her.

37:44 Jason Atwood: She's management, I'mI You know.

Justin Edelstein: I and it got smaller because they had to create an enormous aisle, essentially half the room. Anyway, I really enjoyed the Obama speech. I enjoyed it a lot as well. My favorite part of it was when Mark asked him about I'm going to do this. Maybe it was the first time, I was the second and he was talking about like, yeah, my kids and the things that I wanna like kind of pass down to them. I just tell them something real simple. I tell them to be kind and be useful. And those are great words. And tweeted it to my daughter, or sent it to my daughter. I'm like, yes. I also tweeted that out later- And, cause Yo-Yo Ma echoed it. He was like, if you were in the room earlier, Barack Obama said something powerful.

Justin Edelstein: Be kind and be useful. And they both were like, it was like, yes, be that, be those.. So easy.

Jason Atwood: Break it down. Here's ten things you should do in your life. Be kind to everybody. Be useful on this planet. Yeah, I love it. It was amazing. People were,

Justin Edelstein: You know, I think it was Yo-Yo Ma who talked the the in respect. Yeah, that's it. Treat and not conference we're more like like I'm gonna go play with flow right I mean that's something that you totally take out of Dreamforce,

Jason Atwood: Not this time around 1 thing that I was thinking I was thinking to as we walked around and again we hadn't I've been to Okay. conferences around Salesforce and not so much about other things. And we, if you want to listen to that podcast, by the way, there's a whole GTT Summit podcast back in the summer, go listen to it. One thing that I really like that they did and I wish Dreamforce would do is, is a little bit of breaking down the walls. I wish they would get up there in the beginning and Mark would do this and he would say, you know, here welcome the dreamforce welcome whatever you know what I want everybody here because it's what it fits so perfectly into his for this for the together thing yeah but it's so is to go hey I want one thing I want you to do at this conference is I want you to open up and I want you to talk to people and I want you to walk in and everybody free and open and honest just to say something to somebody else shake their hand ask them how they're doing where they came from like I want you to start a new conversation And I thought that was so powerful.

41:23 Jason Atwood: I know it felt a little, this is at the GT Summit, it felt a little like, rah, at beginning. I was like, rah, I don't wanna open up. But then they kept saying it and it would happen. Because you'd be like standing there getting your coffee and instead of just being like, hey, hey, whatever, and go down at their badge, you would then go, hey, how are you? What's on your mind? Or, you know, again, we had written these little questions.

Justin Edelstein: Ask-1-2-3 and the the I think people do it at Dreamforce naturally because there is this rallying point and it's called Salesforce. But every conference is. You can totally reinforce it from the start. You can do the thing with the badge. You can totally do anything. Salesforce can be very creative with that kind of stuff. I do feel like they try. They have the user group stuff. they have the birds of a feather meanings. breakfasts and lunches and what have you. But yeah, the thing that we were going to circle back to, I think, about security, talking about keynote. Yeah. Yeah. So some protesters at the keynote. It's happened. It has happened over the last six or eight months or so. Well, that's happened in keynotes before. That's what I mean. Over the last six or eight months, I think at these world tours, some of the keynotes are being disrupted.

Justin Edelstein: Primarily, from my understanding, it's around the fact that Salesforce has a contract with ICE. I believe that's the main... protest that is occurring during these protests that are happening during the keynotes. So there are I think a handful of maybe more than a handful. There's probably probably more. I don't know the numbers. I don't want to state anything but employees at Salesforce are unhappy with the fact that Salesforce has a contract with ICE. Right. And there are obviously just people in the ecosystem, in the community, that are upset by the same thing. And they got, someone got up and started voicing their opinion during the keynote. I think Mark handled it as well as he could have. It seemed like they were prepared for it. Yeah. There are conspiracy theories flying that they planted it.

Justin Edelstein: I don't believe that. I don't know why you would want that as a plant. But there are conspiracies flying that that was actually a thing. I don't believe that. I believe this person showed up in earnest to protest and got up, started protesting. Mark was in the general vicinity as he's walking around the room during the keynote. and said, listen, you've got 30 seconds, I'm gonna let you say whatever you want for 30 seconds, and then you can sit down or you can leave. And literally a 30 second clock just came up on the board and started ticking down from 30, so they were obviously very well prepared or conspiracy theory, and they let this person speak for 30 seconds and then they... proceeded to not stop speaking, so they walked them out. Seems like it was a calm, you know, just let's walk them out.

45:01 Justin Edelstein: But then there were two or three others that kind of popped up and there was security everywhere, just sort of rambling around, trying to make sure Mark was safe and others were safe. safe. Because they are kind of walking around and they're kind of exposed during these keynotes. If you think about it, their backs are to a lot of people walking down those aisles. If somebody just wants to like stick their foot out, trip them and do whatever they could, you know, it's a little dangerous in that way to know that there are people out there that are... Like not happy with what you're doing and are vocalizing it You know in a way that's acceptable, you know, but that's free speech it is but at the same time you It's free speech But you're also at a conference that you've paid to go to to sit to watch a thing So, sure, free speech, get up and do your thing, but at the same time, there's lots of people around who paid like $2,000 to sit there and watch this thing.

Jason Atwood: And you're interrupting the whole thing.

Justin Edelstein: So I get it, you've got a thing to say, but I approve of the way Salesforce handled it for that reason. There are people there that are not super interested in what you're out there fighting for. We get it, you are, that's cool. There's a place for that. You got your 30 seconds,

Jason Atwood: Now you gotta leave. It's also, they know they're on a stage. Like, when you're protesting, one of the things about protesting is to make sure that you get the most attention.

Justin Edelstein: Yeah, and they do. Like, you're protesting to get... They got it out there.

Jason Atwood: So you're at a conference, which is, perhaps 170,000 people. That is the world's largest tech conference. You're talking to one of the, you know, billionaire tech mogul, and you're being streamed live to whatever the 30 million, 40 million people were watching online. You have a thing and that's again anybody from protesting I thought they'd to hand it well It definitely was you could they were definitely ready for it They definitely had a pro they had a thing and like, you know, we know it's gonna happen So here's how we're gonna handle it. We're gonna do the 30-minute thing 30-second thing. I think Benioff handled it very well the second two He just ignored them. And, you know, again, it's the whole thing.

Justin Edelstein: It's a lose-lose. It's a weird thing that they wait for him. Because he didn't get on the stage till about 30 to 40 minutes into the keynote. Right. It's weird that they waited for that. Oh, that's good. That's when everybody's watching. I just thought it was weird because I would have... I would have thought maybe during the whole together part that Keith Block presented would be like, all right, I'm gonna call BS on that. But they're not calling BS because they're not all they're doing is trying to get their message. They did a nice job of getting their message out. We are talking about it right now. There were blog posts and tweets and all the things like right afterwards. So they did what they needed to do in terms of the protest. Salesforce handled it well.

Jason Atwood: We move on. Yeah, I agree. Anyway, great, great, great Dreamforce. Definitely, I switched from last year, I did kind of the drive by Dreamforce. This year I did the like seven day, six day like full on Dreamforce. I was there for a while. Definitely going back to drive by next year. Drive by Dreamforce. I drive by Dreamforce. I want to fly in on Tuesday morning, go to the keynote, fly out Thursday afternoon, like boom and done. Anyway, so why don't we just make some quick picks of the week and then we'll let this puppy go.

48:30 Justin Edelstein: All right, I'll do a very quick one. I'll announce. It was announced. Trailhead Go is now available on iOS only. Not Android. This was part of the partnership with Apple. This is part of why Tim Cook, I imagine, was at Dreamforce. They launched it first on iOS. I'm sure that was a thing. Like, let's get this out there on iOS first. Yep. And like, exclusive. We don't want to be first. We want to be best. We get Tim Cook at Dreamforce. But it's a native way of learning Salesforce. So it's trailhead on your iOS device. Native, take the quizzes. It all works. Check it out, go into the app store and download Trailhead Go today.

Jason Atwood: It is free. It is free. Just need your Trailhead login. That's it. I am going to pick, so yours is free. Mine's just a few more dollars.

Justin Edelstein: Like one or two.

Jason Atwood: And so one of my roles here at Arkus. incorporated is I am in charge of the technology. You are the ultimate beta tester. I am the beta tester, so my MacBook Pro had a bulging battery, which you don't really want in a MacBook Pro. Apparently that's a bad thing. I was actually worried about going on the plane with it, so I kind of like, I was ignoring it, and the battery was saying, help me, help me, and service me, and I was like, you know what, not a problem, I can survive. 5. It was just working. So then, but it started to bulge, like it was rocking back and forth when you put it on a table. And I was like, now I'm kind of worried about getting on a plane because you hear about batteries exploding on planes, right?

Justin Edelstein: So like, ooh. I've never heard of that. And I don't want to. You've never heard of that? I don't want to hear any more about it. Oh, wow.

Jason Atwood: You just don't know. But anyway, there's been a lot about batteries getting on fire.

Justin Edelstein: I'm not googling that.

Jason Atwood: No, thank you. I'm piloting or beta testing the new MacBook Pro. 16 inch. Beta testing.

Justin Edelstein: You mean you're enjoying a new computer.

Jason Atwood: I would not say enjoying because I'm doing a full build up. from ground the first. The first time I've done this, I'm looking at it back to back to mind. It is slightly ever so slightly larger.

Justin Edelstein: It is.

Jason Atwood: It's a nice machine. They, I would say the things that they kind of took the MacBook Pro 15 inch. They added a little bit extra space on the inside so it can go to 16 inch. And really what they did is they brought back a lot of the keyboard stuff to everybody, and there's a lot of internal stuff. They made the battery as big as you possibly can. The TSA will even allow, it can't get any bigger. TSA won't allow that kind of battery on the plane. So that's it, that's as big as you're getting. It does have an amazing battery life. And they put back some, they redid the keyboard so it's not the double butterfly, it's better. And they put a dedicated escape key, which I know is a big, big thing for everybody.

Jason Atwood: Anyway. It's a really nice laptop. Definitely I can see will be the one that probably will be around for the next three to five years. It seems like it's a really, they'll do the internal stuff. But you can't, no one wants bigger than this, like bigger, bigger, so you've kinda got it as far as you're gonna go. So MacBook Pro 16, go buy one. Starting at, I think they kept the price the same, but starting at $2,400.

51:42 Justin Edelstein: Oh, is that it? Yeah, that's it. So mine's free. And you can learn a lot of things. Yeah.

Jason Atwood: On a Yeah, you already said we were gonna do streaming TV. That's what I'm saying. I'm saying for next time, we'll get on. We'll do a whole maybe... Yeah, let's do like redo our top 10 streaming one. Like let's do our top 10 lists. But we'll also talk about all the different networks and what we like and like which ones we we think are fun. You've done live streaming TV. I have almost all these networks. The only one I haven't tried. I will try by the timeI do this. and we'll talk about that next time. Until then, it's Justin and Jason. You can follow us on all the good places at our names. Just real quick. I was being quick, I'm being slow. We're on the Twitter, we're on the places. We'll see you, have a happy Thanksgiving if you hear this before.

Jason Atwood: Otherwise, I hope you had a great Thanksgiving. Happy Black Friday, Cyber Monday, all a different days.

Justin Edelstein: Until then, it's us. So enjoy those cloudy days. Thanks for watching!