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  1. Decentralizing Salesforce Support for the Good of the Ohana – A Salesforce Blockchain Think PieceDecentralizing Salesforce Support for the Good of the Ohana – A Salesforce Blockchain Think Piece by Justin Edelstein — published Apr 02, 2021 — last modified Apr 02, 2021 01:12 PM — filed under: Blog, Blockchain, Success Community, Support

    The Salesforce Blockchain was announced with all the buzz you would imagine surrounding an announcement with the word Blockchain in it by the company ...

    Located in Archive / 2021
  2. The State of Support - Episode #129 of CloudFocus WeeklyThe State of Support - Episode #129 of CloudFocus Weekly by Jason Atwood — last modified Dec 09, 2014 06:21 AM — filed under: Behind The Scenes, Support, CloudFocus Weekly

    Right after discussion taming the email monster we dive into a big discussion of support and all the different states of support. The good. The bad. The ugly.

    Located in Archive / 2013
  3. Unorthodox Salesforce Email-to-CaseUnorthodox Salesforce Email-to-Case by Roger Mitchell — last modified Jul 01, 2013 06:25 AM — filed under: Blog, Salesforce.com, Support, Financial Services

    Focusing on an alternative and unorthodox use of Salesforce’s Email-to-Case feature, for logging emails sent to a distribution list.

    Located in Archive / 2013
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