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Deep Diving Into Salesforce Record Types
by Justin Edelstein published Apr 15, 2013 — filed under: , ,
One of the more popular uses of is to manage business processes. Aside from just capturing Contact information and the activities associated with those Contacts many implementations involve some sort of business process workflow. One of the keys to making that business process workflow work is the use of Record Types.
Located in Archive / 2013
Perspectives on Attending Dreamforce
by Justin Edelstein published Aug 18, 2011 last modified Aug 23, 2011 05:38 PM — filed under: , ,
I have attended Dreamforce the last three years making this year my fourth in a row. This will however be the first time I am attending as an employee of the same company for back to back years. I have a unique outlook on the Dreamforce experience ranging from Large Enterprise to Startup Consulting partner.
Located in Archive / 2011
Using Chatter Like a Pro: Working It Into Your Workflow
by Jason Atwood published Feb 22, 2011 — filed under: , , , ,
The Spring '11 release of brought some new Chatter features that can bring your productivity and collaboration to new heights.
Located in Archive / 2011
Ideas from Arkus Employees in Need of Votes Part 2
by Justin Edelstein published Mar 07, 2016 — filed under: , , ,
About a year ago we published a blog post that highlighted some Ideas that Arkus employees submitted to the IdeaExchange. Since then we have submitted many more that are worthy of some votes.
Located in Archive / 2016
Setting Knowledge Free Using Solutions
by Justin Edelstein published Mar 07, 2011 last modified Aug 28, 2011 02:20 PM — filed under: , , , ,
For years Salesforce has provided the ability to create a knowledge base using Solutions which attach and interact with Cases. In Service Cloud 3 Solutions aren't even mentioned because the Knowledge product has taken over but Knowledge isn't free - so how can you use Solutions in a way that mimicks some of the Knowledge features and allows you to leverage your already existing investment in the platform?
Located in Archive / 2011
Flight Check: Preparing for Your First Flight into the Clouds
by Larry Salvatoriello published May 03, 2011 last modified Aug 28, 2011 02:11 PM — filed under: , , ,
A look into a few areas focus you should be thinking about when making your move to the cloud and CRM.
Located in Archive / 2011
Salesforce Consulting
by sscheflin published Aug 06, 2009 last modified Aug 01, 2015 10:09 AM — filed under: , ,
From implementation road maps to setting up a center of excellence (CoE) we can help your organization get the most out of your investment.
Located in Services
Good & Bad Use Cases for Sites
by Jason Atwood published Nov 11, 2010 last modified Nov 11, 2010 09:28 AM — filed under: , ,
Taking a look at different uses for Sites and some of the decisions as to whether to use the feature or not.
Located in Archive / 2010