3 items matching your search terms.
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The Winter ‘21 Quick Guide to Getting Started with Email-to-Case Threading
by Iva Mandic
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published
Dec 22, 2020
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last modified
Dec 23, 2020 12:54 PM
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filed under:
Blog,
Winter 21,
Customer Service,
Service Cloud
Does your organization use Cases to store customer issues or requests? Are you using Thread ID in the email subject or body to associate email responses to the ...
Located in
Archive
/
2020
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Winter '21 Ideas Delivered
by Ashley Leifer
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published
Nov 06, 2020
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last modified
Nov 23, 2020 02:24 PM
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filed under:
Blog,
Ideas Delivered,
Winter 21,
Trailblazer Community
Salesforce again delivers on Ideas from the Trailblazer Community in the Winter ‘21 release.
Located in
Archive
/
2020
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Financial Services Cloud Winter '21 Release Highlights
by Scott Searle
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published
Oct 30, 2020
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last modified
Nov 23, 2020 02:25 PM
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filed under:
Blog,
Financial Services,
Financial Services Cloud,
Winter 21
The Winter '21 release is live and packed with some very useful and exciting additions to the Financial Services Cloud.
Located in
Archive
/
2020
