WhatsThat - Episode #169 of CloudFocus Weekly Podcast

Machine transcript generated in 2026 from the episode audio (Whisper speech-to-text with automatic speaker separation). Speaker labels are automatic and may be wrong in places. Timestamps shown every few minutes.

00:10 Jason Atwood: This is the 169th episode of CloudFocus Weekly for the last week of February 2014. This episode is titled, What's That? Hi folks, it's brought to you by Arkus, specializing in Salesforce implementation, consulting, and force.com development. Search for Arkus, A-R-K-U-S, on the AppExchange and read what our clients have to say about us. I'm your host Jason Ewolin, joining me is the co-host for 169 times in a row consistently. It's Justin Edelstein, Justin how are you doing today?, Bye. I'm consistent I'm in a good mood today.

Justin Edelstein: Ah, you're good mood this afternoon this afternoon. I'm in such a good mood. It's Unbelievable this morning not so much. Well, you know things happen from in the show minute Minute to minute the show notes What I should do is post your your chats to me in the morning and how you were ranting you know what you should do is post little emoticons like here's Justin in the morning frown you face. Yeah anger the red one we're about to burst I'm like smiley face because you're going to Peter Lugers I'm going to Peter Lugers and team my two hours Have you eaten all day? I had a very small lunch. I would like have like a carrot I had like one of those frozen lean cuisine tiny little lunches.

Jason Atwood: That's terrible Yeah, that's gonna fight with all that good food. I don't think so. I and it's People out there. Why are you going Peter Lugers?

Justin Edelstein: It's the Family Bachelor Party. Oh the not used with the actual Bachelor Party, which is occurring next week Oh this next week next. Oh, that'll be the real bachelor party This week is the Family Bachelor Party for my dad my dad my future father-in-law, my current brother-in-law, and my future brother-in-law, because neither of them can make it to the real bachelor party. Oh.

Jason Atwood: Oh, all right. Well, that sounds fun. This is for the family, and we're going to Peter Lugar's. Why not? Very good. Hope someone's bringing cash. Don't understand why they don't take credit cards.

Justin Edelstein: They take like Lugar bucks, or like you can have a Lugar card, I think. I think they have their own card. We'll see you next time. We'll see you next time. See you next time. you Yeah, it's like I get it.

Jason Atwood: It's like oh, you're original. No, just take credit cards stop. No. I like it. No stop cash They just it's probably some tax thing.

Justin Edelstein: Sorry It's not taxing. I mean, yeah, that's that's take wasn't

Jason Atwood: $180 you know how much $40 the restaurant or bar business because people steal it That's why you go on. Is this about the cloud or is this about stake? That's why when you fly in the cloud, see how I did there, in Delta and all the things now, they don't take cash because cash gets misplaced. No cash. It's credit card only. Credit debit. All right, speaking of credit and debits, we have a blog. Really? Yeah. OK. It's pretty good, right? No. We have a blog post of the week, which happens as close to my heart. which is about going mobile with Google Drive on iOS. We have some Salesforce performance issues,

03:27 Justin Edelstein: Which is kind of- We're just gonna rant a little, I think. I put this in there and I feel like we haven't ranted in a while about Salesforce, and I feel like enough people who work at Salesforce actually listen to this show and- If we- might listen and be like, whoa, whoa, maybe we gotta pay attention here.

Jason Atwood: All right. And then we'll do Facebook. We'll do the Facebook news, which is pretty big in the world of Facebook and social that Facebook acquired WhatsApp. That's right. Reportedly $19 billion.

Justin Edelstein: That's a lot. Peter Luger steak. Ridiculous. That's like four steaks. That's ridiculous.

Jason Atwood: Alright, let's start off- with the best of the best, the blog post of the week, going mobile with Google Drive on iOS on blog.arkasink. com and dot biz. So this came about because we're big Google Drive users. We are. we were Google Wave hashtag Google Wave. Yeah, RIP. I just did that. Google Wave users and now Google Drive users and basically

Justin Edelstein: I mean, I would pretty much say we're a paperless company. over the last year or even, even two totally moved to Google Drive and Store not just what most people use Google I Notice a lot of people use Google Apps and Dropbox and I don't get it you're looking at one No, no,. No in your personal life in in in as businesses like I'll go into a small business where we'll be in a sales force and there'll be up on Google for their mail and they'll be using Google Docs, sorta. But then they're still falling back on like Word Docs and PowerPoints and they're storing those in Dropbox folders. And I just never could quite understand why you would do that as a business.

Jason Atwood: I don't think it's doing as business. I just don't think that people understand really Google Drive. And honestly, the learning curve for Google Drive from Google Docs to Google Drive, it's not easy. Like it's not a very, it's not a simple thing to say, oh, it's this plus this plus this. Not only is Google Docs sheets. Slides whatever they all have their quirks and there you have to kind of get used to them once you get used to them I think they're very powerful, but they're kind of like oh, this is odd then there's this drive concept that there's this my drive and then there's this syncing thing and it Even if I were trying to explain to someone I mean we're been using forever I'd be like well It's kind of this thing sinks this way But if you put it here then it kind of sinks this way and it's

06:28 Justin Edelstein: A little bit the my drive is the part that is confusing, as opposed to just like, you have access to this folder so it syncs. It's the, I have access to this folder, but it only syncs because I put it, I put the folder in a of place where I put it, It's not where someone else put it, it's where I put it, so it sinks.

Jason Atwood: And then I checked off a box that said sink this one. I actually just the other day, on a Google Drive moment, I... in one of the sort of features and lacking features of Google Drive is you can't go into a subfolder and say don't sync this subfolder. So you have to do everything at the top level. So I was syncing everything and the other day I just started to run out of space and this is my God focus at pick of the week will be useful on my drive. And I was like what is going on here? It turned out to be that it was something awry on my Mac and I found out what it was and I got rid of But then I said, you know what? There's so much data that we're carrying around.

Jason Atwood: You know, companies four years old now We have lots of archive stuff and I went back even like old episodes We have every episode sitting there and I'm syncing every single episode. Oh you sync those those don't sync, right? So I want missing everything so I just I basically pulled everything into a huge archive folder and then un-synced that folder. So then all the stuff then disappears. So while I have the last three or four copies of things Everything in the archive folder doesn't sync so then now I can move Clients into archive and whatever in archive and then they stop syncing and free up space anyway So I wrote a podcast. You wrote a podcast? How did you do that? That is fantastic. I wrote a blog post about going mobile with Google Drive.

Jason Atwood: Because the landscape for if you're an Android user, this is one of the few things that if you're an Android user, you know, Google's. I'd say a few things. Well, a few. I'm saying a few things that it's sort of the opposite, meaning that it's much better in the Android world. Google integration is better in the Android world. Go figure. Yeah, no duh. And Google Drive and Google Docs and things like that are a little bit better, tightly integrated. And on the iOS, it's sort of a mixed bag. So I thought, well, here's my experiences. I have every one of these apps. I've bought them all. I've bought even more than these.

Justin Edelstein: And so I built a little blog. I have quite a few of these. I don't have all of them, though. I don't have. Let's see, what do you have here? You have authenticator, which I have. That you need to have. That's necessary for two factor authentication. Two factor, gotta have it. So that's good, that's what the, I think they were talking about Salesforce hashtag. Yes. Right, the mobile. bowl. Authenticator or Salesforce hash which will maybe maybe Maybe we'll come out who knows we'll see

Jason Atwood: Similar to that, but I think it's I think it's going to work with that and or this and or this because this is nice It's kind of ubiquitous a lot

09:28 Justin Edelstein: Of other apps use it for their authenticator. Well side note rat hole This whole podcast has been a side.

Jason Atwood: No, we're pretty much I've been, I have now come to the conclusion that SMS notification awful it for, for services is very bad. Don't like it. It cause here's the big, the big gap planes. You're on a plane. You don't get an SMS. So that's usually when you're on some weird wifi or, or you're in a foreign country, I was in the Bahamas last week. And was it last week? Yes, welcome back. Thanks and SMS is spotty Whereas the authenticator works and whereas having a backup code works and whereas so I've almost now said sales for the the Go to email, but I'm not using those. I'm not using SMS for Salesforce. Me either. All right What else you got here?

Justin Edelstein: I have authenticator. I have Google Drive which I like it's their own native or Google's application for Google Drive, which I like, it has good search, has good features, there's a couple drawbacks. I think, a little slow, it depends where you are and what you're doing. I think you pointed out one of the things that it's missing. Tables.

Jason Atwood: Tables. Right in Docs and we do we do a lot of things and we do one thing every week that you need to have access to That's in tables. Yes, and it puts you into a mode.

Justin Edelstein: That's a little weird, right? You versus it Yeah And I think it like puts you into edit mode immediately Which I guess makes sense because as soon as you hit a Google Doc you're there is no view or edit mode except for Google mobile I accept on Google mobile, right? There's a view and edit You can view tables, you just can't edit data within tables. It's a little weird.

Jason Atwood: And companies like Evernote used to do that. Used to land on Evernote and you have to edit mode and people can play. When I'm looking in the document, if I can edit it, I can edit it. There shouldn't be an edit mode. Yeah, edit mode's a little weird. So the next one is Quick Office, and I'll leave some of these for you guys to go look at, but Quick Office is an interesting one because it's... This quick office was bought by prospective no no that's

Justin Edelstein: The one that is

Jason Atwood: Free it was it was a pay app is like 20 bucks and then Google bought it and made it free so it's actually a good so I guess the end of this article and we'll move on read it blog-a-dark-sync.com but if but and you can download all of them but one is free and you actually commented in Google Docs about saying you know you should pick one at the end because I kind of was not really one that sort of shines they kind of need them all because they all kind of do a little bit of editing I find when you're traveling and when you're on the road, that's not the time to be trying to download an app to do something. You do that in the head of time and then when you're there, it's like, this app doesn't do this, let me go over to this app.

12:30 Justin Edelstein: So speaking of Google on mobile and rat holes, how about the Google mobile hangouts app which is kind of a little tack on to the Google apps experience I find it your you've made it your I made it a pick of the week and I find it rather useful to just have On the mobile. It is a little weird because you're kind of always there Meaning like if my if I shut my computer down, I'm off I'm still on like I can still get a message a hangout on my phone which is sometimes good and sometimes not so great, it's like I don't want to be on right now. But you can turn off the notification. I can turn the notification off, but then it's almost useless. Then you go into it when you want it.

Justin Edelstein: Yeah. I feel like instant messages are a little bit different than like emails in that sense. They're more like, here's a quick thing. If I meant it to be an email or something for posterity or whatever, I would shoot you an email. I wouldn't just quickly IM you, but anyway, found some quirks with it, like with the way it works with other clients, we were talking about it this morning, how it works really well in syncing across the mobile client and the web, but not so well across like on the Mac, having messages. is. Having it sink. It's like a very weird like one way sinks the other way doesn't kind of one way conversation This is sort

Jason Atwood: Of like the best and worst thing ever I can't decide if it's this incredibly cool technology that I don't know how to live without in that you know all my SMS is and everything you're all synced together and they're on the iPhone on the iPad and I can join any point continue conversation Like I've left my phone sometime, I left at the office the other day and I just kept with my iPad. And sometimes I was like, I don't make phone calls from my phone. I don't. The only thing I do pretty much is text. Well, I have a device, it's a big one, it's a phablet. But basically, I'm like, my phone is kind of just, I mean, there's some nice things on my phone, but basically my iPad, because the message just does everything.

Jason Atwood: Right. And there are like three people in my life who I SMS with. Which will I think will be interesting we'll move into this next topic later, but But in some ways it just works and it sinks and you like I've used it to like send a photo I'll call send you a photo and then all of a sudden will be on my iPad I can grab I mean There's some ways it works so brilliantly and then sometimes you're like what is going on and it's off a little bit and at the time Lag or you get a notification here and then if you don't pay attention to it, then you get it over here, too I find group

Justin Edelstein: Group I messages get a little wonky I have one in particular with you and the partner that shall remain nameless and I don't know He's still nameless. He'll be nameless for a while and I can't tell who's the culprit but sometimes it shows up in one chat and other times I'll get the response in another and It's because two people started them.

15:35 Jason Atwood: So one started it, and one didn't know they wanted to start it. Ah, so there are literally two different chats, and it just gets totally confused. It doesn't know that they're separate chats. I messaged they're two separate chats. Yeah, we need to just delete one. One. And everybody go into one and say, this is the leastest. I think everyone needs to delete both.

Justin Edelstein: Because there's nothing really in there that we need to keep. Everyone deletes both, and one person starts one new one, and then we'll be good. Okay. That's why WhatsApp is better. We'll talk about WhatsApp in a second.

Jason Atwood: I don't want to only talk about WhatsApp now. It makes no sense to miss over that. Facebook acquired it, if you hadn't heard.

Justin Edelstein: If you hadn't turned on the news. If you hadn't like, I don't know, opened your eyes in the last two weeks. So for 19... billion with a B, a soft B, B is one of those letters that you got to pronounce softly on a microphone as a professional podcaster... You're mixing a podcasting now, by the way. I thought you were the broadcaster. I'm the podcaster here. I'm a broadcaster elsewhere... That's a lot of money,

Jason Atwood: Isn't it? But isn't that like one of these things that's like, it's in Facebook bucks.

Justin Edelstein: I guess. It's like $18 billion Facebook bucks. I guess, but you have to pay in like real dollars. Like if you got bought by Milton Bradley, they'd be like, and here's your hotel.

Jason Atwood: I bought it for $15. I just, I don't feel like it's a whole lot of money. It's a lot of here. I'm sure it's a lot of stock and all sorts of...

Justin Edelstein: Fun crazy nonsense but you're the huge you're the only user big time not true i'll tell you my story i have a whatsapp story in a second i'm a big time user whatsapp it's been a pick of the week for me going back probably two years i've been using it for a long time actually wrote a blog post that will be up on the internet very shortly or maybe by the time you're listening to this, about just my take on it. It was more about like, I've been using WhatsApp for a while, here's why I think it's really great, and here's what I hope Facebook doesn't really do to it. Kind of the idea of like... Good for you, you bought it, can you leave it alone? Cause I like it a lot and I don't want you to mess it up.

Jason Atwood: Well what could it do to it that you would want to do it? Well that's the thing, nothing.

Justin Edelstein: I want them to leave it alone. Well that's not gonna happen. And what I don't want is for it to be like totally embedded. You have to have a Facebook account to use it. Like I don't want that. I don't want... I don't want it... just throwing my Facebook contacts into it just for the sake of it. I don't want it integrated into Facebook Messenger, which is a failure. I guarantee that's what happened. I just don't want any of that. I want WhatsApp to just sort of be on its own. Zuckerberg has come out and said, like one of the reasons they bought it was, he called it a dial tone for the internet. I don't really know what that means, but he was like, you know, messaging is so important and like being able to get the word out and like spread the word in disasters or other times is really, really important.

18:48 Justin Edelstein: So to have a way that sort of a messaging platform is extremely important. They've tried this Facebook and totally whiffed on it. Well, with multiple times.

Jason Atwood: You know what they're shutting down? Facebook emails, the jatwood at facebook.com or whatever.

Justin Edelstein: Well, even the third party app, like the Facebook Messenger. I thought that was gonna like... I thought that had a chance. Oh wow, I used this WhatsApp thing, but... Wow, this Facebook Messenger might just abolish that because most of the people you're friends with are on Facebook. You can just message back and forth. It's got its own app. Nope, never really used it ever. WhatsApp's still the king of group chats, even one-to-ones. I mean it's nice to just be able to make Now it's a little different than it used to be, but back three years ago when WhatsApp came out, you were still paying per text message. I think you, still do, I guess, but not shows I don't really look at a phone bill. But who thinks about that now with all these different ways of texting that aren't really texts?

Justin Edelstein: Well, that's what WhatsApp really excels at is I'll even use that for one-offs to people. because it's not a text message, it's an iMessage, but through WhatsApp service to anybody, Android, whatever platform they have, and particularly really Android. And back then, when we started using it, it was because some of us moved forward and bought iPhones. Others were still on their Blackberries, and others had Androids, and it was like, wow, there's like. All right. We used to be able to all B expressly each other in each other and now we can, what should we do? And WhatsApp was there for 99 cents in all three places and we all had it and boom there goes the group chat and you're off and running and it's got all the stuff. But other than that group, your group of friends.

Justin Edelstein: Well, other than that, most people I know are on... IOS that's what I'm saying like so that's why I when you know, I've never

Jason Atwood: Used it I have a story about it because last week we were about to head on vacation we're going we went with another couple and a family on vacation together kids and all that and I We were getting ready to get on a plane and my wife's doing something like what are you doing? She's like, oh, I'm downloading this thing called WhatsApp because I was told that that's what we need to use when we're on vacation I was like, oh, okay, why would we not just use iMessage? All four of us are iMessage. In fact, even the kids have iMessage. I'm like, why wouldn't we just use iMessage? She's like, oh, because you can use it without cellular. And I said, so can you do iMessage? Yeah.

Justin Edelstein: I mean, it's true when there's someone, someone. So like, for example, my brother-in-law has an Android phone. And myself, the fiancé, she moved from the little lady to the fiancé. How nice. Both my sisters, both my parents, like that's... So now we've got like a seven person group chat, which exists. But it's all in text because one person is on Android. Right. That's annoying. So that's where WhatsApp is king. It's probably cheaper to go buy that guy an iPhone. Here, use this iPhone. Good job. Here's an iPad. iPhone C. Here's an iPod Touch.

22:11 Jason Atwood: Use this for just texting. So just give me one feature that I'm like... The inbox.

Justin Edelstein: The inbox is just, it just, well, I'm calling it the inbox, but when you open up iMessage, all you see is like a stream of messages with people's names. The, when you open up WhatsApp, they're named chats. So you can say this is the buddy hangout. Yeah, this is the Arkus Founders. So you know what's in there. If there's more than two people in it, you have no clue. You see the first person's name and then half of the second person's name. Right. We talked about where like things cross because we have two of the same chat with the same three people in it. That won't happen in WhatsApp at all. just be in a separate chat, kind of like chat rooms. It's very like back to basics old school. It's like, here's this, what looks like an inbox with a series of group chats in it or individual chats and they're named, which kind of give them, and they to have little pictures.

Justin Edelstein: So like you can upload an image, so you can identify like quickly, oh, that's that chat. And, and. And that's it for this video. I'm Dan. Thanks for watching. go for it from there. Audio do all the stuff that you think I'm really and it's over the Wi-Fi right

Jason Atwood: So so absolutely no different except for you It's a little bit better. You eyes a little different.

Justin Edelstein: Yeah, it handles groups a lot better. I think than iMessage. iMessage obviously is not just iMessage. It's SMS. WhatsApp is not so if you don't have a connection to the internet you can't use WhatsApp so it has that reverse Right it won't go over the cellular won't say send us tax. There is no such it's an app It's sending a transmission through through over the Wi-Fi or over your data network It's good for me. I go you know I go away in in the summertime It is not and that's the biggest downfalls that Apple has just totally kept But it's available on iPad. But how would it not just be available for me to just download through the store? It's not even in the store when you access the store on an iPad. Can you search?

Justin Edelstein: You cannot get to it. Even if you search and you hit iPad only. Even if you clicked on the URL to the app from the iPad, you cannot download it. I'm telling you, Apple's kept it out of the...

25:19 Jason Atwood: IPad they if they create an app iPad version a universal version it will come on yet, but they just haven't done it I'm telling you apples probably told and not even

Justin Edelstein: To bother I'm telling you Why there's so many competitors already doing that don't know maybe they didn't have is there That was one of the things I wrote about hopefully now that Facebook. It's prospective Facebook can do a little strong arm and say look Let them in.

Jason Atwood: Yeah, I think that's the thing. So I like the group chatting. It sounds interesting, but the thing that like makes iMessage so powerful is the ubiquitousness of it. That it's on my iPhone, on my iPad, on my desktop, and that they're all connected and they're all in sync. No doubt about it. So is there a web version to WhatsApp? Nope. It's a mobile.

Justin Edelstein: It's a mobile application. So it means you just so stuck to your phone. on. Oh my god, do without it on the desktop. I'm fine without that, but I wish I could have it on the iPad. I can't though. Apple won't let me, and I'm sticking to that. Yeah, I don't think that's the case. I'm going to look for it.

Jason Atwood: So basically you're saying you really love the app. You don't want them to change it. You know Facebook is going to change it. You know they're going to integrate it into Facebook and probably make it worse. I am These are like I Mean all the skips still very important cause pictures of your friends that you've sent or whatever I was gonna say something inappropriate, but What's that message? It's like you don't care about that. It's whatever the conversation is going forward It's like you go back a hollow who we said three years ago. Right funny Like no one does that so like it's very instant and if your three friends said no WhatsApp see ya we're going to X Seven friends, whatever You'd be there and then be like, okay And the next thing so it's like these these companies building these these tools So that's why I think there's not a lot of stickiness to them because you do the next one Alright, let's talk about about salesforce performance issues.

Jason Atwood: So funny story Is it's There's a report that we run 15 day. Maybe it's, I have the photos on it. I thought we'd lose the number of objects. 17,000 records. 17,000 records. I'm like, that's... That's nothing. This report hangs hangs all the time.

29:01 Justin Edelstein: Like never had it time out on me. I had time out all the time. Really. Really, it never is timed out on me, but it takes 30 seconds longer than it should.

Jason Atwood: And then I ran a report. I ran a dashboard the other day. That's literally just a normal dashboard and it took minutes. I've been watching it spin and spin that I refresh the page and it was still spinning. I'm like.

Justin Edelstein: And the man I I do. I've, in developing applications have seen that I've seen, on SLA or like promise to a user that it will behave the same as another environment for example. If you're developing an application in a full SAM, a full replica with all the data, all the objects, everything. Right. And it's performing just fine. And then you move into production and it's not really performing very well and it's timing out. Queries are taking like two minutes. There's no difference between the the two environments except for which environment they're actually actually in which pod. Right. When you talk to Salesforce, there's no guarantee of performance between one environment and the other, even though they are exactly the same. Yeah, I mean, I would have... Which you would think production would be souped up and work a little bit like a- production pod would have a little more horsepower behind it than a sandbox pod would.

Justin Edelstein: Not the case.......... dependent on usage and but that makes developing in the environment very difficult. It absolutely does. Thank you.

Jason Atwood: You could develop something that runs offline and I said, you know what? I said to you to tell the technician, I said you should say I'm going to call Parker. Parker Harris and I'm going to say here I just want you to know that your technicians are telling me that your environment that you spent the last 12 years building that your production is slower than your sandboxes and that is a crazy development environment because it means that How we can anybody develop anything to perform if you don't know what's gonna happen into your produce production that's literally That's terrible.

32:34 Justin Edelstein: Yeah, I threatened him I said I'm calling Parker Harris if you continue to tell me that sandbox will outperform production.

Jason Atwood: That's Ludicrous so this so this I did not follow through on my threat. This is not so this seems like a real thing Is this a real thing? I think it's a real thing

Justin Edelstein: I've seen performance issues over the last three to four weeks that are not just us. I've seen it with other people and I've seen other people talking and chattering about it. We'll praise Salesforce. when they do things great and we'll tell it like it is when it's time to tell it like it is and right now we're just seeing a little little issues and spring was pushed back which means there's some issues sitting there you know.

Jason Atwood: What I guess I'm what I don't like about this is that the transparent it's fine to have stuff going on stuff goes on I mean gmail was down the other day or whatever I It's fine if things go down, but that trust site, when I try to get to it, I should see something that says, we've been seeing intermediate, you know, intermediate area, wow, intermittent. That's it. Performance issues across these areas and we are looking into it. If you even have that there, fine. then at least you're owning up to it. What I don't like in these companies and sometimes does this, sometimes does it very well, sometimes very poorly, is this, you know, you report a problem that you know exists and they go, What problem? You're like, I know this exists. No, no, it's in your mind.

Jason Atwood: You're making it up. Like, no. I put in a case for this, actually this performance issue, and they came back with like a survey. Tell me this thing and I said, and in the case I said, here's the report, go click on it, you'll see. It's obvious, it happens every time, or at least once a day. You can tell it almost cashes up. I mean, you can tell it. It does. That's the...

Justin Edelstein: When I was having this particular issue that I was talking about. When we did get it to, and we were seeing that there was performance issues, you'd click on a tab and the tab would render a Visualforce page and it would time out, which is two minutes. It'll give itself two minutes and then it'll time out. So you click again. It might time out again. It might just load. Once you get to load, it caches on the server. So at that point, it's then blazing, like what you would expect and you know you can bounce back and forth, go to another tab and then hop back and it'll just load because it's cached on the server for a period of time. Can't remember the time period that the engineer gave me, but at that point it's then cached.

Justin Edelstein: So they do they definitely do that. So like If you ran the report, like now, and finally got it to render and then I run the report, it'll just run for me.

35:41 Jason Atwood: It's kind of a weird. While we're ranting, I just want to say now we're ranting. There's a bug. If you go to trust.salesforce.com slash status and you click on what instance am I using and you type in Your custom domain name.

Justin Edelstein: You're using your mind domain? Yeah,

Jason Atwood: It doesn't work. Oh. What are we on anyway? We can't tell you. I think we're on seven. I can't tell you because it doesn't work. And I have a ticket in, and I keep saying to them, can you please like. Is it a known issue? No, and that's why I keep telling. They said, we know about it. We're trying to fix it. First of all, it's been weeks. And I said, second of all, what? Why don't you just make it a known issue? Because then at least I feel like they're, and maybe it's just me, but I feel like if they put up a known issue, they're admitting it. If they don't put up a known issue, then they're kind of being like, yeah, you found it, but no one else found it. Like, known issue is like, all right, world, we got it.

Jason Atwood: We made a mistake. So I feel like they should put this as a known issue and not kind of hide the fact that it's. that it's, you know, that they're trust site a small deal because you

Justin Edelstein: Can't figure out what the pod you're on. Yeah, that's the hard part. It's like, oh, oh, there's degradation on these four. Am I on one of them? What bottom on? All right, let's move on. Let's think we're on a seven. But anyway, let's let's do some pics. All right. What's your pick of the week? All right. So true to form. I'm a pick something. I'm never used. And you don't know anything about. I know something about it. But I don't know 100% exactly all of how it works, but I'm pretty sure I get it. So this is actually a pic that I was reading a quick article by Gary V, Gary Vaynerchuk, who we like. And he's like, he was talking about like five apps you gotta have or whatever. And the only one that really caught my eye, cause the other ones were like, seem like social media, like Snapchat, fatty type of things, was this one a called Checkout 51.

Jason Atwood: I'm on the site and I'm trying to figure out what this is and why it works. Let me tell you what it is. So,

Justin Edelstein: Checkout 51 is a mobile app. It's on my phone. And what they do is they ask you for your location, so they know where you are, and then they push out to you what I'll call deals, or you might call them coupons, where basically it'll be like, I'm gonna make one up.

Jason Atwood: Pledge, multi-surface for 50 cents off. Pledge, 50 cents off.

Justin Edelstein: All you have to do is go to the store and buy a pledge. When you get home, you take a picture of the receipt using the app, and they give you 50 cents. And then once you build up to $20, they give you the money. You realize there's like a tracking mechanism to make a deal. Dude, I get it. I know that they're tracking all sorts of data about purchase histories for everyone who's using the application and then selling that information back to stores. I understand what it is. Okay.

38:45 Jason Atwood: As long as you do. As long as you just told the aldience that... They're paying you for your,

Justin Edelstein: They're basically paying you to do something. I'm in a focus group, I get it. You are. I totally understand. I think it's innovative, I think it's smart, and I think that it's a very interesting way to both collect that data, reuse it, and sell it. I'm kind of giving kudos to Checkout51. By the way, I don't know if that's what they do, but I assume that that is. No, I get that. And then also, I think it's a very interesting way to think about like couponing in the future. like Oh, you just go buy the thing and then take a picture and prove you bought it. And you get your money back. Like, instead of having to clip coupons in, like, magazines, or I don't even know, coupon books even exist anymore. Like, it's kind of a crazy thing, right?

Justin Edelstein: You've seen that, like, that show? Oh, yeah. Extreme Couponing? Extreme Couponing? Like, where they get money back at the register? Oh,, yeah.

Jason Atwood: Like, literally, they buy, like. Hahaha. And it's all I mean, the secret behind it is that you get something that if you buy enough of it, it actually lowers the overall value of something else. So let's say you're buying deodorant, and it's $2, $2 for deodorant, but you get 50% 50, 50 cents off times three because it's triple coupon day. plus something else. So when you buy one deodorant, you're actually getting 25 cents in credit. Right. That's how it works. So then what you end up doing is buying 50 deodorants, and then that 25 cents times 50, then that's what you use to buy the real groceries, because milk and stuff like that is never on sale. So then that's how they do it. And that's so they end up with 50 deodorants. because that 50s year runs in essence for That's awesome, you never run out or you

Justin Edelstein: I'm not going to pick going to pick you don't say it that way like you're making fun of me as if I'm stupid or Don't understand like what it is But that's not right. That's not that's not nice of you You didn't start off with you and I gave I gave exactly what I thought it was All right, it might not be that and then I gave the disclaimer. Did I not seems really scary? Well, you're you're easily frightened Yes, I am.

Jason Atwood: What I'm really frightened you about is running out of room on my Mac, which happens all the time. And I've recently picked things like What Size and an Omni Disk Cleaner, and go through your apps and figure out what's, you know, to get rid of. But those weren't doing good enough. So, and I had an issue. Actually, I had a an app that I deleted that then had and program that was sitting on still on my computer building this log file that I watched my hard drive space disappear over minutes. So it started Rieber to the computers at 20 gigs left and then I could sit there every five minutes it down by a gig. 19 18 7. That is crazy. It was freaking me out. And then it gets down to zero and then the...

41:57 Jason Atwood: Thing- thing goes, you know haywire. So I couldn't figure it out. Anyway, I figured out what it was and I got rid of it. But since then there was one of these group by, you know, upgrade. I think it was upgrade to Parallels 9 and so I said, all right, I'm going to do that. And it came with clean my Mac too. Oh, that's nice. Yeah. So. I got clean my Mac too, and I will say, not bad. It does some really things. Here's what it does. It looks through your system and finds stuff that you need to get rid of. Applications that are old, that are not gonna be used anymore, can run on your computer. It finds huge large files and tells you when you've used them, when you haven't used them.

Jason Atwood: Finds old out like applications again and it'll list them by when you use them which is nice because then you go oh I don't use it anymore yeah get rid of it and then when you get rid of something it then takes out everything it takes out the the preferences. Oh like, really goes deep. Yes it goes deep. It also does an iPhone iPhoto cleanup where it'll go through look at your iPhoto collection and say you've got 20 gigabytes was the stuff that just dupes or just stuff that's like when you ever you can make a picture and you change it It'll keep a copy and then change it keep a copy of it So like it'll say I'll sweep all that out And it could even go through your extensions and see that you have all these extensions running and which ones and you can disable and delete them.

Jason Atwood: It's really nice It's not worth the $40 off the retail. But if you're buying something else and it comes with it, it's good. So I wouldn't buy it $40, but I think I bought like for $60, I got Parallels 9 and this. I was like, okay. That's not bad. That's not bad. Anyway, pretty nice little app. Runs great. I've been using it for many days. Clean my Mac 2. There is a free version you can try and then it won't do certain things. But I'll tell you, I threw it on my drive. I saved 15, 16 gigabytes. And I've already been trying to do this so it's not like I was just you know It didn't find the easy stuff because I already did the easy stuff. I found the hard stuff So clean my Mac to buy a Mac paw for thirty nine ninety Fine.

Jason Atwood: Alrighty, well that's it for us. Follow Justin at justedlestein, AKA, Koopwater. Koopwater, what? No, I don't like you. At Jason M. Atwood at Arca Sync Facebook. I'm done with you. Go to Facebook and give them all information and then follow us at Facebook.com slash Arca Sync. Dreamforce portal group, success community group, LinkedIn, Google Plus. and subscribe and review us on iTunes. Please, please, please. We'll see you next week. It's gonna have to be an early one next week. Yeah, it will. Because I'm out and then you're out. We're both out. So you guys put that together. and then we'll see you next week. We'll do another one and we'll be back. Until then. As always, as Justin and Jason sang, enjoy those cloudy days.

45:18 Justin Edelstein: Thanks for watching!