Built for the Future - Episode #231 of CloudFocus Weekly

Machine transcript generated in 2026 from the episode audio (Whisper speech-to-text with automatic speaker separation). Speaker labels are automatic and may be wrong in places. Timestamps shown every few minutes.

00:10 Jason Atwood: This is the 231st episode of CloudFocus Weekly for the third week of October 2015. This episode is titled, Built for the Future. CloudFocus Weekly is brought to you... By the Permissioner by Arkus, mass assign and revoke Salesforce permission sets. It truly is permission sets made easy available free on the AppExchange or get into your DeLorean and head back in time to check it out at the permissioner.com. I'm your host, Jason. I would enjoy me co-host on this very special day, probably your second favorite day of the year.

Justin Edelstein: Oh, maybe the last 15 years 20 years Justin Els, Justin I do it. Hey, I'm good. I just arrived from 1985 So it was instantaneous to me. It's been 30 years for you Let's do a first of all, let's dive into so we have really nothing to talk

Jason Atwood: About let's dive into

Justin Edelstein: Your favorite movie of all time That's the future back the future. Yeah, which it is right Today is the day, October 21st, 2015. This is the day. Today's the day, although doesn't look like the Cubs are going to win the World Series. Nope. Looks like the Schmetz are taking care of business right now.

Jason Atwood: And there's a fun video on Comedy Central. Comedy something. It's not Comedy Central.

Justin Edelstein: It and it's a... Comedy Central? No, it's not Comedy Central. Anyway... Comedy Central. It's not Comedy Central. Wow. Is it Comedy Central? No, it is not.

Jason Atwood: It's funny about like well what it's like what what would happen now like he arrived now because now is the day so what we're talking about so Back to the Future for all of you who might not have known this today is Back to the Future day because this is the day in the movie that Marty goes ahead to with Doc they said it's don't forget Jennifer and Jennifer's in the car Right, they have, like, she gets knocked out in the first second, she's, like, she gets, like, space whatever, or time. They have to, you know,

Justin Edelstein: They have to put her under a little bit. No, there's no time madness, Doc did it, he gave her, like, a little, like, thing, and put her under.

Jason Atwood: Yeah, basically, she didn't sign up to the movie.

Justin Edelstein: .. Well, it's different, Jennifer, from Back to the Future. They couldn't see each other, and then it would be a... time, like the real, the old, the old, the, oh,

Jason Atwood: Paradox, you don't want that to happen in paradox. Anyway, this is your favorite movie. It is the day, they went to, it's also my brother-in-law's birthday,

03:11 Justin Edelstein: It, the rest of the series. But I quite enjoy it too. I really, I think it's cause you know I really enjoyed it as a child seeing the future. Right. Which you're now living in. Which I'm now living in and it's quite the same.

Jason Atwood: It is, you know we didn't figure out fusion for turning garbage into... We're almost there with hoverboards. the funny Not even rattle.

Justin Edelstein: So you, myself,

Jason Atwood: My child, and your wife went to see Back to the Future in concert at Ray of Sisig Music Hall.

Justin Edelstein: The New Jersey Orchestra. Yep,

Jason Atwood: Play the music as you watch the movie. They Anyway, so we watched him until my daughter kind of got in and then we watched him again and while she doesn't like some parts of the movie because she's a little sensitive, she likes the idea of science and technology. So she's got it in her mind now that she's going to create a hoverboard. She's like, well, seems so easy.

Justin Edelstein: Well, yeah. Yeah. It's like Ollie G when he goes in to the inventor and he's like, the inventor's like, what do you got? He's like It's a overboard and he's like, but what is it? How it work? He's like, no, no, no. I invented the overboard. You guys figure out how to make it work.

Jason Atwood: I invented it. You invented it. so she's kind of, she's, she's, and I started watching Shark Tank with her. Oh yeah. Shark Tank's great. Shark Tank Nation. I, I, that's a good show for kids because it's kind of, you know, also good for adults. I a just go to play along and be like, and that'll definitely work. So I tried to do that and I tried to mix it with a that's a great design, have you thought of these things? Were you Mr. Wonderful? I was not Mr. Wonderful, I wasn't as bad as Mr. Mr. Wonderful. You have the weight of X and the weight of Y and you have your weight, have you disadvantaged the weight of the magnet. Oh no I didn't.

Justin Edelstein: Are you giving away what her product is? Yeah, I mean it's magnet based. Magnet based hover board? People have tried this. I mean, you've seen the one that is magnet based and it kind of works. It has to be like... Well there's the one that... What's the car manufacturer did?

06:24 Jason Atwood: I don't think anybody's actually really done one. Obviously it works the way it did in the movie. Nothing hovers.

Justin Edelstein: But they've made ones that kind of mimic the hovering experience. They have like one single ball. in the middle. Well, I didn't say that one. Yeah, I've never seen that one.

Jason Atwood: And plus, here's the other confusion. She said I want to invent a hoverboard. I said, Well, hoverboards already been invented because that new product with the wheels is called a hoverboard.

Justin Edelstein: Should they? That should not. Not wheels. That's not that's not right. I want to try one of those. What? Those? Those hoverboard. What they're on sale for everywhere. I'm like, whatever. They seem. I wanna try one. Are they dangerous? I don the just look dumb. I gotta try that though. Have you ever tried a segue? I have never tried you neither and it's something I regret cuz I don't know if they're around anymore around So go to like segue to where somewhere. Yeah, you still go those. Yeah, that just seems lazy a segue tour It's like, oh, you're too lazy to walk. Get on this thing where you think that you want to go forward and it goes forward. You're not going to walk. You're going to definitely go on this thing. I want one of these hoverboard things though.

Jason Atwood: I'm going to put down the holiday list. You're going to put down the holiday list? I don't know how much they are. Hoverboard. Hoverboard.

Justin Edelstein: I want a hoverboard. Thank you for watching. Please subscribe and share. I'm David You're very original with your thoughts.

Jason Atwood: All right, so, let's get into our podcast. What do you think?

Justin Edelstein: Well, while we're talking about Back to the Future. Did you know that today and only today, and for those who listen to this, it may be too late because it might not be published till tomorrow. Oh yeah, it won't be. you can get a Back to the Future badge on Trailhead. So you go take any module. Any module whatsoever, right? It doesn't even have to be the full trail. You just have to finish like a module. Actually, no, it has to be the full trail. So I just grabbed one that I didn't do that had like two modules in it. And it was like intro to admin or something. And I was just like, let me just answer the questions. So I just answered the questions and got my badge.

Jason Atwood: Nice, you get it back to future badge. Yeah, it was kind of neat. That is kind of fun. That is kind of delorean. It was cool. Oh, I will have to do that after this podcast. Yeah, yeah, yeah. You sure it's only for today?

Justin Edelstein: I'm pretty certain it's only for today. You should definitely look for on Twitter the hashtag badge to the future and you'll see all the people who've gotten their badges and it's just like a... It's a delorean with the wing with the two doors up and today's date on it. Nice pretty neat. That is kind of fun.

Jason Atwood: I like that they're getting so I like that Salesforce is getting so kind of like they're getting fun with Trailhead and that's fun. It should be fun.

Justin Edelstein: Yeah, yeah it is. Should be fun. You should want to go back and do more of it. That's gamification isn't it?

Jason Atwood: Yes, but I mean there's also like a learning element, which I guess we can connect the two.

Justin Edelstein: Learning is fundamental Trying to log in, but I can't log in. So anyway. What are you doing? I'm trying to go and do the trip. Why are you doing this now? We're doing a podcast. Yeah, whatever. So that's how much attention you pay. Sometimes I don't pay any attention to you. It's kind of my thing. Oh my. That's what I do. Alright, so we have a blog post. We do. Let's talk about it. And it's called Why Sales Teams? should be excited about winter 16. So this is part of the winter 16 series, which is, nope. There'll be an intermission though. Well, there. This next, let me go over to the blog calendar, see what's coming up. It'll be a little intermission, something to do with retaining information after passing certification. Nice. Then there's like four more.

10:04 Justin Edelstein: Yeah, there's lots of winter stuff. Although you have to write one yours is coming up You don't know what you're gonna write about me. I'm not coming up. I just wrote something. No, but you have one in November That's it's November man. That's that's a while. Anyway, so Y sales team should be excited about winter 16 like all Arkus blog post about winter it starts off with the lightning experience But this one breaks it out into and I think this one actually is Is more logical to talk about lightning because lightning in its current incarnation is really designed for salespeople It truly is sales but it's really not

Jason Atwood: For that it's for sales people right it is it is currently in its current for two fun lightning stories yeah i'm all the time of

Justin Edelstein: The blog post we close gonna talk about the blog post just a tad bit and how there's the opportunity and lead workspaces versus the other records. We've sort of talked about this a little bit before, but I think that that's a neat concept concept, a thing that you work through a process and collaborate on to move from one place to the next. It should be kind of like a workspace. It's where you're doing things together to move something from point A to point B, as opposed to a referent like the world's largest eye roll. Yeah, I'm trying to try to do it. Why you say it on the podcast? Yeah, I'm I'm I'm.

Jason Atwood: Again, of all the things that I'm liking about lightning, and there are definitely things I like about it, there are things that I've kind of like, I don't know if they're additive or not. There's some things I glared at just changes for changes sake.

Justin Edelstein: But anyway, I will, two fun stories. Alright, you done with your, so accounts, insights, quick kits, fun stuff. Yeah, I'm done, I mean, it was really the list view thing that I was gonna talk about about.

Jason Atwood: WordView is very cool. Like, it's cool. for you, and I'll see you in the next video. It needs, it needs, it needs some more, but I like it as a concept, like it's fun to look at. And I was, so that's part of my story. I was demoing Lightning the other day to a client. So, well, because they had it in there. Ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, ah, Oh, morning.

Justin Edelstein: What? Morning what? If I demo that to a client, I'm gonna put safe harbor up. Well, they were admins. ends.

Jason Atwood: And they're in a very service sided,

Justin Edelstein: So here's why. So this is... I'm gonna be like, save hardware. And they're gonna be like, what are you talking about? That's it. It doesn't matter. It doesn't matter. Just hear what I'm saying.

Jason Atwood: So there's two things. One is that, interesting, and I'd love to know the history of, of why this happened. But if you're a Service Cloud user on the Service Console, It's the one place where you didn't get to choose to go to lightning. You went to lightning. Kind of weird. Like, it's one of the things, it's like, and I was thinking about it, I was like, okay, why did they do that? So why out of that? And, and the thing is, the whole console goes to lightning. Now of course it's not big of a change. It does look like a little bit of a change to the UI. The icons are different to search. But, but it is truly lightning. So they hard-forced. all service call consoles into Lightning. I thought that was strange because it seems like a very anti- I'm going to go ahead and agree.

13:34 Jason Atwood: That is a little strange. But when you click on an account or a case, You know, why did this bop this happen to me. I said, well, I think it's and do the architecture of the console that it's somehow that they couldn't keep it the old way or that the changes so minor that they just figured. They just do it anyway. So then they said, well the lightning in my enlightening. I don't understand in my in the lightning experience or not. You know, I see it and set up, but I don't know if I'm in it because I know I have it because it's I didn't get to pick it. So is it on? so- so they couldn't like get their heads around, well is it on or not because I have it but I have it turned it on.

Jason Atwood: What's the answer to that? Is it on or not? That's the thing. It wasn't on but they had it because they had it in the console which is a confusing part. So what happened when you turned it on? So then in their sandbox I said let's go look at what it re- let me show you what the true lightning experience is and Yeah hoo-hah-lah. And so then I showed them and it was interesting because this is the first time I've demoed it to person, I've actually said. let me show you what's kind of cool. And I was trying to think, well, what are the five, the three or four, I think, three things that are kind of different and just to see how they reacted. So I showed them, first thing I showed them the home page.

Jason Atwood: They're like, okay, that's cool. I mean, obviously the navigation, that's. And then they go, oh, but where's cases? And I go, oh, it's at the very bottom. And I said, we can't customize that. So you guys aren't gonna use it for a while. And they're like. Okay, so then I said, oh, on the homepage, and I'm like, oh, I like some of that. And I'm like, okay.

Justin Edelstein: So then I showed them. All those sales goals at the top really made sense to that services organization.

Jason Atwood: But it was more just the layout was kind of cool looking. And then I showed them dashboards. And I went into one of their dashboards, this is a full sandbox, and I. And I went to edit and I said, warning, Will Robertson, warning, don't go above 80 miles an hour and don't change this to a lightning dashboard because it then is a lightning dashboard and cannot go back. And they said, okay, I get it. So I said, you probably wanna clone it and create. And then I took a dashboard element and I made it huge, like across the top and I dragged another one and I made it like longer. And I showed them how it worked and they were like, wow, okay. And they got kind of excited. And then I showed them BoardView, ListView boards, and I showed them the inline charts.

Jason Atwood: And they were like, oh, that looks great. And again, I did it in, I showed them with cases, they're kind of interested. And then I showed them SalesPath. And I said, well, so Safe Harbor, Safe Harbor, Safe Harbor. You see how this is a sales path and you can imagine, you take you go into your time machine and go to the future, that there could be a service path.

16:38 Justin Edelstein: I often get into my time machine and go to the future. That's right. And I've yet seen this. You can see it.

Jason Atwood: Service path. I'm just, I made it up, but I'm thinking, this is something that might be in the future. Service path. It does the same technology but with services. So then they kind of wrap and they kind of, okay. It was interesting to show them. Then they said, well, what do you think? And I said, I think it's a good start. I think it's neat. I think you're going to have to wait a bit to really turn this on. Although they are in the actual beginnings of like their just launch, they actually could turn it on because it's kind of like no one really knows any better.

Justin Edelstein: No one's working outside the console anyway. So what's the difference? The console. when you turned it on did the record details look different inside the console I don't know cuz we didn't do that how could you not have done that because we didn't reverse that not the one thing that you actually did you know do it right now can you do that

Jason Atwood: For me I'm really curious so I know what you're asking me to do. You're saying turn on lightning for me, go into the console and click on the record details and see if they look like lightning or not.

Justin Edelstein: Well, the lightning should already be on because you're going back into that sandbox. Well, I have to have it on for me though.

Jason Atwood: Oh, for you. Right, because I have this permission set. Turn it on. Okay, so a lightning, go. Now, let's go out to this and see if I'm still in lightning. I'm not, so let's switch to lightning.

Justin Edelstein: Do it. This is invigorating. This, oh, nope, sorry. I'm in. Come on. In production. Let's go see. Well,

Jason Atwood: You're really on fire right now. I'm cooking on the, alright, so let's go. Because that's why I was like, oh, why can't I get the lightning? You're fired. I am so fired. You're fired. right? So I need to do the lightning. I have that as a thing. I can switch to it. I'm moving around the table.

Justin Edelstein: I'm bringing my mic with me. Oh, look at this. Yeah, it's lightning experience. Okay. Oh, it's on. They turned it off. They turned it off. Well, we're going to turn it back on. We're going to turn it back on for you.

Jason Atwood: Thank you. You're welcome. All right. So let's go. I just want to go out here and grab to make sure I'm fully in. Yeah. You're lightning, baby. I'm in lightning. Look at you. Now let's go to the console. Look at you, console. Now I'm in the console. So this is what you get whether you want to or not. Yeah, well that's the people who are messing around. This is great experience. What is that? That's because they're messing around with some stuff. Oh, all right. This is a sandbox of people who are messing around with stuff. All right, so I go to a detail. Yeah, buttons changed and stuff. Well, that's all the same stuff.

Justin Edelstein: Well, how about we click on a record? record.

Jason Atwood: Yeah, I'm trying to get to a record. I'm on a record here, but I'm trying to get to like,

Justin Edelstein: Yeah, it looks not so lightning. Yeah, it's sort of lightning. Oh, no, not lightning at all. No, it's not like, no, it's not. So in the console, if I'm in lightning, the icons have changed. Yep. But nothing much else. Weird. So yeah, because this is, oof, that's even, yeah, oof, or we're gonna have to turn that off. They were probably, they started playing around with it, I bet, and they were like, yeah, we need to turn this off. This is not,

20:01 Jason Atwood: Oof, oof, oof, oof, oof, oof. All right, let's move on. Which is kind of my whole experience with lightning.

Justin Edelstein: Oh, move on. All right, so that's moving very long. Is there more to talk about? I think we're going to just give our chit chat on lightning back. I feel like over the last two weeks, we've given enough like little tidbits of how we feel.

Jason Atwood: Our interactions. Do you know what's for sale next week? And can we pick that next week?

Justin Edelstein: Apple TV. New Apple TV. Oh yeah, I'll be getting one. Oh, I know what I'm picking this week. I'll be getting one for my birthday. Oh nice. That was like a month ago. Yeah, but it wasn't available. So it was like, when this is available, you'll be getting one of these. So don't go buy it yourself was kind of. Oh, yeah. It was like, I know you're going to go buy this, so don't. Other things that came out, I'm just randomizing now.

Jason Atwood: The new the new Apple keyboard, mouse and trackpad.

Justin Edelstein: Have you seen those? I've heard of them. I haven't seen them.

Jason Atwood: I haven't played with one yet, but basically the big change is that the trackpad now has force touch in it. The keyboard is now based on the new double, like whatever that butterfly keyboard thing is. A Taptic thingy. Built-in batteries. No more swapping the batteries out. chargeable off of lightning Wow, we're always back to lightning lightning connector and the The mouse will last a month Chargeable off lightning, but if you plug it in for two minutes, you can get a day So like it was running low you just plug it in for two minutes Then you have at least eight hours so then use it and then you plug it in overnight. Nice. Nice It sounded like it scrolled nice. I've read some views. It's a little pricey. They're like $79 and $129 or something.

Jason Atwood: I think I'm gonna go for- I want to go try- test it to see if I like the keys, cuz- Too much. Really?

Justin Edelstein: That's a lot of money for a keyboard and a mouse. No. My mouse at home is- It's dying and it constantly disconnects and connects. Yeah, these mice that Apple makes are not good.

Jason Atwood: Because it's Bluetooth 3 and this is Bluetooth 4, which is a little power and it's supposed to have much better connectivity. So it's not good. I've used them for years. They just get abused and they stop working. But I think I might want to try them. I'm going back. I'm going back to like... The scrollerball. You gonna go back to scro- like the, the partner should not be named? Call him old school. Where he has the I.R. based,.. Yeah, I'm going old school. He travels around with a damn mouse in his pocket. Well, why shouldn't you have a mouse in your pocket? Mickey.

Justin Edelstein: Two things you should have in your pocket. A hot dog and a mouse. Pocket dog. Alright, let's get to some picks. By the way, Justin's about to fall asleep here. I'm in the studio. I'm leaning my head on the phone. Poor guy.

Jason Atwood: Alright. So, yeah, let's get to some picks. We talked about some lightning fun. We don't really have a lot to talk about.

Justin Edelstein: But we'll, yeah. So, I have a crappy pick. Yep. At least you know it. It's a terrible game. But, I'm gonna pick it anyway. Okay. Tap to the future. Oh, I had to pick something back to the future related in time. Machine hasn't been invented yet as far as I could pick as far as I can. So now tap to the future. It's free. It's from this Baptiste Dijon. Whatever. Get it on your IOS. It's a silly game. You're the DeLorean and you're like, tap it and you just have to like. navigate through a world, but it K it's really hard. It's like almost impossible. It's terrible actually So why do you pick it the same I wanted. I wanted to do back to the future pick So that's why You Huge into streaming.

24:30 Jason Atwood: Let's just say that. But, I'll say liked, I had a like-like a relationship with Hulu. You can watch shows that are immediately... like I'm paying for a service, but I'm getting commercials. And they have commercials at the beginning. The worst example is I like a Saturday Night Live. And I would go to the gym and I'd watch Saturday Night Live because it was a good hour and whatever. And so you could watch the whole thing and it's light and whatever. But there and there are 15 commercials in this show and it felt like just, oh, you hit a commercial and you have like a half minute of commercials and whatever., on which is there great you know it's who up so it goes from 79 I was like I'm gonna give it a shot I will tell you here's the way I explain to people.

Jason Atwood: Because it's is is is is is is is is is is is is is is, with commercials like the Muppets, the new Muppets show which is...

Justin Edelstein: I think it's... I quite enjoy it.

Jason Atwood: But so I can go I Alright, so that's Hulu, so it's a month within the app. the but he kind of maintains it.

28:03 Justin Edelstein: Yeah, it's on her billing cycle. Billing cycle.

Jason Atwood: Okay, is that a monthly, a bimonthly cycle? I have, yeah. Goes credit card. All right, so that's it for this week. Topic for I Since you threw off yeah.

Justin Edelstein: I feel like lots of people have done that already,

Jason Atwood: But we'll do it. It's been a lot of talk, it's been a lot of talk. and greatness and whatever and all the things we Power of a sub, stay there. Or also LinkedIn, Google+, that. And remember to please to subscribe and and.