Search results 1 items matching your search terms. Filter the results Item type Select All/None Page Folder File News Item Event Collection New items since Yesterday Last week Last month Ever Sort by relevance date (newest first) alphabetically Optimize Omni-Channel Routing Using Waterfall Flow by Brandon Van Galder — published Nov 08, 2023 — last modified Nov 30, 2023 09:32 PM — filed under: Blog, Admin Tips, Automation, Flow Use an Omni-Channel flow to route and reroute incoming chats to multiple queues based on agent availability. Located in Archive / 2023 Subscribe to an always-updated RSS feed.
