Search results

Salesforce users are gearing up for the upcoming evolution of the platform’s automation functionality. By the end of 2025, Salesforce will be transitioning ...

Flow fundamentals for every admin to keep in their automation toolbox.

Use an Omni-Channel flow to route and reroute incoming chats to multiple queues based on agent availability.

Not obsessed with Lightning Flow yet? Summer 20 is trying to change your mind.

Flow Builder is a powerful declarative automation tool that can be used in countless ways to improve your organization’s Salesforce user experience. This post ...

Here are some of the most complicated Flow concepts that took me some effort to master, but simplified, along with some advice to make your life as an admin ...

Leverage Salesforce custom metadata types in flow to complete or bypass actions in flow based on specific criteria.

Tackling contact lookups and Opportunity Contact Roles with Process Builder.

Winter 17 has come and gone in a flash, and Spring 17 is upon us. Let’s talk about some of the newest features added to the Salesforce Lightning Experience.