by Iva Mandic
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published
Dec 22, 2020
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last modified
Mar 08, 2021 02:46 PM
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filed under:
Blog,
Winter 21,
Customer Service,
Service Cloud
Does your organization use Cases to store customer issues or requests? Are you using Thread ID in the email subject or body to associate email responses to the ...
Located in
Archive
/
2020
by Iva Mandic
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published
Oct 23, 2020
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last modified
Oct 23, 2020 07:46 PM
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filed under:
Blog,
Education,
Success Community
If you are a “visual person”, this blog post is for you as I will give you a list of awesome visual content for truly understanding and learning Salesforce, ...
Located in
Archive
/
2020
by Iva Mandic
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published
Apr 10, 2020
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last modified
Apr 13, 2020 03:53 PM
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filed under:
Blog,
Trailblazer Community,
Salesforce
Find out what you can expect from reading Marc Benioff’s latest book 'Trailblazer', why it inspired me, and why it should, hopefully, inspire you.
Located in
Archive
/
2020
by Iva Mandic
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published
Dec 20, 2019
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filed under:
Blog
In this post I’ll tell you about the path that led me to land a job in the Salesforce ecosystem with some tips on why and how you can do it too.
Located in
Archive
/
2019
