Fully Connected - Episode #199 of CloudFocus Weekly

Machine transcript generated in 2026 from the episode audio (Whisper speech-to-text with automatic speaker separation). Speaker labels are automatic and may be wrong in places. Timestamps shown every few minutes.

00:10 Jason Atwood: This is the $199.99 of CloudFocus Weekly for the third week of November 2014. This episode is titled, Fully Connected. CloudFocus Weekly brought to you by... Eh, something. No, brought to you by nothing. We have actually some CloudFocus Weekly news this week, so we'll be talking about that a little bit. But I am your host, Jason Atwood, and joining me, the co-host... 499 times in a row. And then Justin, I can dance to the beat, but not miss it. Edelstein.

Justin Edelstein: I can't, I actually I I can't dance to any beats. I'm sure I've never seen you dance. Terrible dancer. Wow. I danced to my wedding. That was like... Okay. I was standing on the dance floor while music was playing. That's true. I don't know if that's officially dancing. So we have... Is that count?

Jason Atwood: Sort of. We have some stuff to talk about today. Really just I think we have some blogs to get through. We have some Salesforce news to get through. But we have a lot of backlog. But the first thing is really the CloudFocus Weekly News, which is that we're ending this podcast 200 times. And Justin's face just went, what? No, so we made a decision was to move away from our current hosting provider and move to a new hosting provider. For podcasts and so that's why it And so we made a decision to basically provide from a sort of do-it-yourself provider to a the we'll do most of it for you. But this should be seamless for all those listening to us, right? Yeah, but I've been fighting tickets and things. iTunes didn't pick up on it.

Jason Atwood: So if you're missing out on stuff, and if you don't see, this isn't It will obviously show up in normal places, but it might have little quirks here and there. We did migrate over 199 episodes or 198 episodes. We also have some work to do on the website. So older episodes, like 4 or 5, anything below 193, the direct link won't work because we have to move them, but they're all moved over. We have to redirect the link. So anyway, lots of stuff going on, but. We hope in the end it'll allow us to do some neat stuff, which we've really wanted to do, which we're not even going to talk about, but some neat stuff. So this is basically in ourB planning for 200, right? So 200 and above, we want to do some new and cool stuff that we're going to talk about.

03:13 Jason Atwood: So new, so cool. Yeah, some stuff that's... We don't even know what it is yet. Some podcasting cool stuff. So, we'll talk about that a little bit more, but just stick with us, and that's why it's been a little quiet, and we've gotten some tweets, people a little upset with us. So sorry about that. We also have a, since the podcast has stopped, the blog cast, which is my new way of saying blog, has not. So, in the two weeks, or the three weeks that we've not been podcasting, we've been blogging. So we have not one, not two, but three blogs, all Salesforce related and all really neat to talk about. I think we should go over probably two of them. Okay, which two? Because I think we might have mentioned the org splits because I think that was from, or did we not?

Justin Edelstein: Org split kind of doesn't even describe it properly. It doesn't, it's poorly, it's poorly titled. It's poorly named. I'm going to talk to the blog master about that. It's poorly titled, it's poorly named.

Jason Atwood: Yeah, so it's really about pod splitting. Yeah. And not podcast, but the Salesforce. Clusters of their data centers are pods and if you look in your salesforce top You see any something one two three four five six seven you see one your you work at salesforce or a media That's not true. No, I thought this was one was only salesforce. That's there.

Justin Edelstein: That's their salesforce one. Oh, there's 62. Sorry Wait, stop it. Yeah, there are plenty of clients on anyone anyone the

Jason Atwood: Oldest of the orgs

Justin Edelstein: Actually, I don't even think it's the oldest of the orgs or the pods. I think there's one NA0 called SSL that people are on.

Jason Atwood: So this blog post, and we're going to talk about three today, but this blog post is really about when you get that email from Salesforce that says, due to our growth and trying to make you happy, we are changing up and we're moving you from one place to the other. What they're talking about is they're moving you off of one pod, one data center, and they're moving you to another data center. So it could be another cluster of computers. Again, they have many of them. They're all over the United States. In theory, they should be completely seamless. So this blog post kind of goes over what you should be doing to get ready for them or to understand it. You know, there could be things that you've done in your org that are no-no's, like hard coding things that will break if you don't change it.

Jason Atwood: My number one takeaway from this is a feature that I now almost always get people to do because the one drawback of the feature has been taken away, which is to turn on My Domain. So my domain allows you to have blah dot my dot salesforce dot com insert blah where your company name could be, or your organization name, or whatever you want. It has to be unique, so you can't take Arkus because it's already there. If you try to look it up, you already get it. In fact, you can go to arcus.mine.salesforce.com. What's nice about it is it's branded. You can brand it. You can put up some of your own content. You can do a little color color. But what it does is it means that you never have to worry about...

06:20 Jason Atwood: Being on any whatever, because it's kind of above that. So my suggestion is go out there, get your my Salesforce domain, use that, train your users on that, guess what they should bookmark, and move on with your life, because you should never even be a part of this ever, ever again. Justin? No, I agree. All right. That's it. My domain. Use my domain. The next one is called launch into your Salesforce day. This is a good one.

Justin Edelstein: I like this one quite a bit. So this one talks about the use of dashboards to visualize obviously report data but not having the drill down of the dashboard be to the report because reports are kind of like the end game. They're not great for working out of. While the data is linked and any record you can click on, there's no way to like necessarily. You know in a very elegant way go back and keep working on it. So this this blog post Described is a good methodology for building a dashboard That is full of links to lists. Yeah, so list views on tabs, so report of opportunities that can be, you know, put a chart or a dashboard on top of it, and then when you click on it, land you on the opportunities tab with that list view and context, which is a nice way to launch into your day because working within list views is far superior than working within a report.

Jason Atwood: So it's basically connecting dashboards with typically go to reports to make them go to their list views. A list view instead. A list view matches the criteria of the report that's displaying the dashboard. And since it could be anything you want, it could be... There's a couple tricks to get...

Justin Edelstein: To the ListView URL, the blog post, and some nice screenshots describing exactly how to set this up with a simple use case, but from that simple use case, you can certainly extrapolate that out to whatever, however you wanna set it up, for a sales team, for a manager, for a service and support team. It's a really nice way to have someone have a very actionable dashboard, which is what people I think want from their dashboards, not just analytics, but let me let me now take take some action and do some stuff and lists are better for actionable things that you need to do reports are better for like. Give me the numbers, show me the data in a tabulated format. Yeah, reports are hard to jump back to. That's sort of the... Yeah, there's no good, elegant way.

09:21 Jason Atwood: There's no back to report link. List views are nice because you can jump into list view or to a record from a list view and then there's always that link at the top which I hope everybody knows about. It says back to and it'll then be the name of... the object, right? It's not the name of the list field, it's the name of the object. Pretty sure.

Justin Edelstein: I think it just says back to list. No. You sure? Positive.

Jason Atwood: It says back to projects, back to opportunities, back to accounts.

Justin Edelstein: Pretty good. If I get this right, then I win one in the army of... It says back to list colon... name of object. We're both right. All right. All right.

Jason Atwood: But it's not the custom object. It's not the object. It's not the list name.

Justin Edelstein: No, just the name of the object. Why can't that be the, should be the list name? It should say back to list colon open cases. Right. Exactly.

Jason Atwood: I don't know. That should be a good, maybe I'll put that in an idea and they do exchange. So that is launch into your Salesforce day. That's on blog.arcasync.com. And finally, in the triage of lots of stuff, yours truly wrote a blog post, I would say probably the best of these three, no, about entitled Salesforce Two-Factor Authentication, a test drive. So we, you and I, have been an Arkus, the only two people doing this, I guess the only two people willing to do this. Only I think a whole year ago, allowing for you to do two-factor authentication. That's where you do your username and password and then another factor. Not to be confused with when it's sending the PIN code, when it doesn't recognize your computer, that's only once. This is every time you log in, you log in and you give it your username, password, and then it says, I need something else.

Jason Atwood: You know, you'll see this on Google, you'll see this on Evernote, you'll see this on Dropbox, and basically that anything else has to be a, or generally is a randomly generated number given to you in some fashion, whether it's texted to you like in Twitter, Twitter will text it to you every time. Others will email you it every time. Most of them will use an application that will generate these numbers for you for 30 seconds or 60 seconds and then you put in that number and then you get going. So you and I have actually been using it. We've been using the Google Authenticator app, which is nice because it has all of them. You could also use use use use use use use use use use use use use use use use use use use use use use use use use use use use use use use use use use use I think it's the downtown.

Justin Edelstein: It's weird that it's If it, at the end it's pound, but if it's at the beginning it's hashtag.

Jason Atwood: Hashtag pound hashtag? Is it salesforce hashtag? Maybe it's salesforce hashtag. It's a little weird. It is weird. That's a strange one. It's a strange one.

Justin Edelstein: Why don't they just call it salesforce authenticator? Yeah, they could.

Jason Atwood: Salesforce pound. And you could also use like a third party app like Pounded Out. which our friend suggests, I think you made it a pick of your week, Authy? Yeah. Yeah, you've never used or not. No! I like to spread the word! That one has some nice features anyway. So I wrote about sort of the pros, the cons, what your users, what your IT department will like about it, what your users won't like about it, all on the blog post so you can go read on about that. And I link to a couple ideas. that I put out about it. So like putting touch ID onto it and things even more secure. Give me some touch. Touch ID is just awesome. Some touch ID. Everything. Everything should be using touch ID. So you can go to the blog and read that.

12:54 Jason Atwood: So those three blog posts are there still on blog.argasink.com. They have not moved unlike the podcast, which is still also at blog.argasink.com or cloudfocusweekly.com. Whatever you want, you can get to that. Just search for it. Right. But we actually have some non, well, I guess, non-blog or Arkus things to talk about. I guess in order, we have the Salesforce One New York City tour. Yep. Hit our town. We happen to be in New York and live.

Justin Edelstein: Three years. Three years. I didn't go to the keynote. Oh, well. But from what I understand, it was the dream for his keynote. Yes, except they gave away Girl Scouts. Except Girl Scouts cookies were given away. But I did, I did get my hands on a thin mint. Okay, very good. So I had a thin mint. One, literally one thin mint. Did Joe give it to you? Yes, he did. All right. He was like, ooh. And now it The like they just had like the first booth when you walked in the door. But it was the same little cubicle thing as every other person had. Salesforce had a nice little presence there. There was a partner theater. There was a developer zone. There was an admin of zone. All the stuff that you would come to.

16:26 Justin Edelstein: I had a good time seeing, seeing people thought it was a very nice event. I enjoy going to the ones in my hometown. I like these smaller ones. They have a nice feel to them. They have a more intimate feel to them. They feel like Dreamforce used to feel, which I really quite enjoy. Wow.

Jason Atwood: Yeah, even Dreamforce at its smallest was bigger than that. But yeah, I did not go. I had a lot of work to do in the morning so I went for the afternoon. It was nice. But it feels a little close to me. I feel like I'm still kind of... Catching my dream force break so You know going again and hearing the same thing But but Nice and just you know see people and random stuff no big announcements that I know of no Sometimes I do announcements here But the big rolled out which was pre announced this is all part of winter 15 But as they said I find that more-and-more Salesforce is putting the, it's in a release note, but it's not released. It feels like more and more, like I was looking at two features today.

Jason Atwood: I was looking at user monitoring, what was it? Event logs? Event logs, I was looking at that today. That's on a roll out from between November and January.

Justin Edelstein: It's a big one. Not very descriptive.

Jason Atwood: And then I was looking at the duplication blocker. reading over that documentation trying to find out like it you know it's not you know when is it coming oh we don't know and I was trying to figure out because it's named data.com I get the name of it at com it's a common administration I was wondering well does that mean it's a pay product does that mean is it you know So I've been told it's free and it will be available to all orgs and it'll be in the spring safe harbor spring 15 As a general release you can get into beta. However, you get into betas nowadays but one thing that did launch is the new salesforce one mobile. Yep. I noticed that the other day Yeah, so has some nice enhancements kind of a revamp gone is our branding of our of our little action thing Yeah, the action button is now gone.

Jason Atwood: Doesn't exist. Floating thing, because now you have an action bar. Yeah. I think my first thought is it's much faster. It feels speedier in my hand as I use it.

Justin Edelstein: It is a little bit slicker. It did crash on me the first time I opened it. Yeah, me too. But after that it stops crashing. So if it crashes on you don't worry about it. That's okay.

Jason Atwood: It'll crash once It's just what it needs to crash once. I will say one big feature and I know this is me being picky Currencies now show up as currencies. They don't show up. It's just a written as a straight number. Well, they fix that. That's nice I was like that's a nice feature. It did keep all my orgs

Justin Edelstein: That I'm logged into so that was cool Oh, that's good. It kept it. I was expecting those to disappear

19:32 Jason Atwood: And there's lots of new stuff like there's there's features like on list views for filters There's different ways of sorting and adding stuff The today view has been revamped. You can now see events I'm right now supposed to be podcasting very good as well as your tasks recent records now show up in today view which is cool Have a question this is so total side ramp. Oh, you've been noticing and tell me why Why is thanks in My recent item.

Justin Edelstein: I know I've noticed it. Thanks is always in my recent items. I know the word thinks Maybe it's thanking me. It's the badge Yeah, it's not even like, I I don't even know what the thanks badge is, because there's so many. Badges and I don't think there's one

Jason Atwood: And this aongevity and this is not in one org, this is in every org I'm in No me too So it must be an admin thing I don't know what it is Everybody would be complaining I don't know what it is, I have no idea what it is Open the ticket

Justin Edelstein: Look at the known issues

Jason Atwood: Ooh, maybe it is a known issue Think it is something to permissioning. I just sitting there like I'm using it when I haven't touched it no matter what organ Constantly there. It's always the second thing. It's always there. You're always there. You're always there there there All right, so a short one

Justin Edelstein: Joke, it'd be kind of cool if there was a you you're welcome one underneath it. Thanks. You're welcome We have tons to talk about we have a

Jason Atwood: A little bit more update on what the stuff we're gonna do We went and were trained on NGO Connect. I think we should probably spend a whole, probably podcast talking about that. We also went to a GTD David Allen taught seminar which would kind of be neat to talk about. So we have some tons of stuff as well as all the other news that's happening in the world. Black Friday, snowmageddon, we got some in Buffalo, we have so many things. So we'll come back probably not next week because next week is the holiday craziness I don't know No, that's not true.

Justin Edelstein: 150 miles from Boston? Not even. Yeah, no. It's like two hours. Well, it's 120 miles. It's assuming you're driving the speed limit. Okay. But let's do some pics. I noticed you don't, so... Well, I just don't have one written down. I have two. I don't want to blow them both. No. Because, you know, I don't want to do that. Don't do that. You know a I'll do this. I got one sent to me this morning which is why I have two. I'm gonna save the one that was sent to me this morning for another day. I'm gonna pick a something that, I'm not sure when this actually rolled out but it was brought to my attention at the Salesforce One Tour. There's a new Salesforce app. Called Salesforce Events. Okay. It's a mobile app. Did not know this.

22:42 Justin Edelstein: Yeah, I'm teaching you something. Is it universal? Free. I'm pretty sure it's universal, universal. I just have it on my phone. And it, when I logged in, it knew I was in New York. It knew I was at the New York event. I didn't log into anything, but it knew like my location. And it just showed the agenda of the event where all the breakout sessions were. No collaboration, none of that stuff. It's an unauthenticated thing. It's not the Dreamforce app blown out for every event. I thought it was events. Oh, no, no, no. It's events in, in our org. No, no, no. have that in your Salesforce one. This is like events like I'm at. The Salesforce One Tour in New York- so it has all the things about that particular event in the app.

Justin Edelstein: So it's got everything in there like the map of the venue, where the breakouts are, the agenda, a bunch of other little things about the event. So I thought it was a nice way to like keep up with the event. Would have been cool® if they could have tied it to like the community, so I could have been chattering in there, but either way, thought it was nice that they rolled out a little app for this specific event.

Jason Atwood: Definitely a Salesforce one app. I mean, mobile app, they've done a lot that make it look very similar sponsor.

Justin Edelstein: So there you go. Session Salesforce events free. If Salesforce one tour is rolling through your hood, you're going to want the app.

Jason Atwood: Nice, nice, nice, not a bad little app. All right, cool. Well, I'm going to do my traditional. I don't make these picks a lot, but I have to make them once in, which is that I am a big fan of mobile gaming. I do not play games pretty much on... Oh, as that game starts up, I do not play games pretty much... Any device other than my iPad mini, I have very nicely gotten you addicted to a mobile game, which I think I've made my pick, which is Madden, Madden Mobile. If you're not playing that, don't because it's free and it will suck all the money out of your wallet. Money and time. Just as a note, Justin never pays for things like in-app purchases. And I think he spent more on this one app than he's probably spent his life on in app purchases.

Jason Atwood: That is a fact. On any app put together.

Justin Edelstein: OmniFoges is pretty expensive.

Jason Atwood: Yeah, but you've probably doubled or tripled that on this one app.

Justin Edelstein: I've spent $40 on this thing. That's it? You just purchased something the other day. Yeah, that was my 40th dollar.

Jason Atwood: 40 bucks on this app anyway, so my mobile I would say don the I would say don't download it, but something you should download came out yesterday. It is a The third in the series of one of my favorite games Maybe just don't listen to me because he didn't listen to me about mobile magic I'm just trying to get the link to this mobile app Okay, and is so there's a series called from a group It's called Kingdom Rush. Now they have an online game. They have Google. They have like flash-based games I'm only I'm talking about sort of the overall games. They had a one called Kingdom Rush, which is it's a Strategy game a what a defend the tower defense game. They did Kingdom for kingdom rush Frontiers and now this is the third one.

26:05 Jason Atwood: It just came out. It's been about a year. It's Kingdom Rush origins So if you're a fan of these games, if you like tower defense games, the Kingdom of series, all of them are awesome. First of all, you can play each one of them. They can play them independently. They don't really talk to each other in any sort of way. They're all basically the same, but they're this new towers and new fun things. It is fun to listen to. It is. fun to play, you can play at small levels or medium levels. Anyway Kingdom Rush Origins just came out, I think it's $2.99, $3.99, $4.99, something in there. It is a great great game and lots and lots of fun and I just, if you're getting on a plane and need to waste 10 hours Kingdom Rush Origins, you're there from start to finish.

Jason Atwood: So that's my pick of the week. Alright, we are out We'll be back the week after next with another podcast Then the travel for me starts happening. So we're gonna be tough to squeeze in some December's We'll definitely get to 200 for the end of the year But until then you can follow Justin at just Eddlesey me at Jason M Atwood You can follow the company at Arkus Inc Facebook.com slash Success Community Group. We have our own group in the Success Community Group called CloudFocus Weekly. Just search for that. Again, if you're ever thinking like, oh, I don't know where CloudFocus Weekly is, that's a great place to go. We're on LinkedIn LinkedIn, Google Plus. Remember, you can subscribe because it's in iTunes. I want to check it when I put up this one.

Jason Atwood: Make sure it gets up there. And it's on Stitcher. Stitcher was working as we make this transition. So hang with us. Until then we're back and I guess a week and a half have a happy Thanksgiving everybody in the United States everybody outside the United States It's a day that we eat a lot of turkey Justin and Jason saying enjoy those cloudy