News

The Dreamforce 26 recap has dropped, with an entirely human take on the latest Salesforce updates that we recommend nonprofits know about, including AIForce, Claudeforce, the return of Nonprofit Cloud, and more.

Cut down on manual, error-prone Salesforce data entry by deploying an Agentforce Employee Agent that lets staff create records, check data, and register people for events through natural-language conversation instead of manual forms.

A UI review, where someone logs in as a specific user profile and evaluates the org the way that person actually experiences it, is one of the simplest and highest-impact things you can do to reduce friction, improve data quality, and make Salesforce work for your team instead of against them.

The new Salesforce Agent Builder in Agentforce Studio introduces Agent Script, a control layer that finally lets builders define exactly which parts of an agent must behave the same way every time, making Agentforce reliable enough for the mission-critical nonprofit workflows where inconsistency isn't just inconvenient but harmful.

See how a game-changing integration with two technology tools is helping National Ovarian Cancer Coalition make everyday tasks simpler and easier for their internal team.

Salesforce is tightening security on the platform, and that's a good thing, but there are actions you need to take to ensure the changes don't create any issues for your team.

In this guide we'll walk through the steps to access free credits to use Agentforce, and how to enable, configure, and train an Agent to answer questions about your Salesforce data in plain language.

The new Salesforce Agentforce Builder finally gives nonprofits a way to make sure their AI agent does the same thing every time, not just most of the time, which is critical when real people's benefits, donations, and grant applications are on the line.

Don't cut corners during the integration process or overlook the need to establish integration users. Follow these instructions to set up them up properly.

A trip to the Dominican Republic with our client becomes a story of hope, as technology helps scale community-centered care to help even more people around the world.

Avoid potentially confusing credit processing pitfalls with this expert take on best-in-class configurations for fields and objects when tracking gifted funds.

Salesforce stepped up platform security to stop vishing-based attacks by blocking user self-authorization, but admins must now audit connected apps to proactively manage permissions, prevent broken integrations, and resolve security risks.

Salesforce Data 360 connectors help marketing teams unify disconnected data, reduce manual work, and power smarter, more personalized automation in Marketing Cloud.

Salesforce’s Agentforce World Tour in New York brought clarity, momentum, and real excitement around AI, nonprofit innovation, data foundations, and new Agentforce capabilities, with Arkus Expert Andrew Fretwell on site to share practical takeaways for what comes next.

Arkus CEO Jason Atwood reflects on 25 years with Salesforce, sharing how an early software experiment evolved into a career grounded in innovation, purpose, and community, while looking ahead to the exciting possibilities of AI.

Dreamforce 2025 introduced AI-powered tools, unified platforms, and enhanced data capabilities that help organizations across industries streamline operations, make smarter decisions, and improve engagement.

Habitat for Humanity of Greater Los Angeles partnered with Arkus to centralize its construction project management in Salesforce, replacing siloed spreadsheets with an integrated system that improves efficiency, visibility, and data-driven decision-making while laying the groundwork for future financial integration.

From coast to coast, the Arkus team spends our time connecting with mission-driven leaders, sharing Salesforce and AI insights, and helping nonprofits streamline workflows, boost impact, and strengthen communities.

A unified CRM can break down data silos and strengthen zoos' and aquariums' missions.

Watch the Arkus webinar, "Agentforce - Myths & Facts for Nonprofits," to learn how nonprofits can harness Salesforce’s AI evolution and Agentforce to streamline operations, enhance engagement, and drive greater impact with practical, real-world applications.

Arkus Experts teamed up with Appiphony for a webinar for housing nonprofits, showcasing how Salesforce tools like Share Connect can streamline file and applicant management to save time and better support families on their path to homeownership.

Arkus is doubling down on helping the Greatest Nonprofit Hero: The Accidental Admin. This is the team member who inherits Salesforce without formal training, often struggling with its complexity, missing documentation, and limited time to learn while keeping daily operations running.

Arkus celebrates 15 years of growth, innovation, and partnership by reflecting on its journey from a small, agile startup to a trusted Salesforce Summit Partner committed to transparency, education, and client empowerment.

Our Top Ten Slack Tips from our decade of using this powerful platform to grow our (entirely) remote team, support more than 800 clients, and complete 2,800 projects.

Deep dive into the depths of the Arkus blog archives and discover the history behind our small and mighty Salesforce community resource.

Deep dive into the secrets of a successful migration from Raiser’s Edge to Salesforce Nonprofit Cloud in this Arkus webinar recap where we guide nonprofits through key steps, common pitfalls, and how to align technology with mission-driven goals.

How treating your CRM like a living product instead of a one-time project can unlock real value.

Learn the essential maintenance tips and best practices for Salesforce Admins, including sandbox testing, release management, using Optimizer, monitoring flows, and staying current through Trailhead, all aimed at keeping your org clean, secure, and scalable over time.

User stories can be the crutch of fearful project leaders. True Salesforce consulting requires the guts to shatter the script and solve the real problems.

Arkus partnered with the Metropolitan Development Council to streamline the organization's service delivery by implementing Salesforce Nonprofit Cloud, replacing outdated systems with an integrated platform that improves efficiency and supports long-term growth.