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What’s in it for marketers with Spring 16? Some small gifts that could make a big splash in your user experience.

Taking the opportunity of the Summer ‘16 release to review some recent improvements to Pardot and Marketing Cloud, as well as a quick look at release features ...

How to make the best of training users remotely.

I pick out some special Summer ‘17 treats for Salesforce Administrators.

Practical arguments for why (and how) to configure responsibly.

Learning how to identify projects and break down next actions is an indispensable skill for all Salesforce professionals to cultivate, both for career success ...

Whether it’s the intensive in-person learning experience of Destination Success, some quiet time with Trailhead, or something in between, there are many great ...

The Spring 17 Release brings some exciting new developments to the Communities product.

Automation in Salesforce is great for well-defined processes, but what if you’re asked to automate something and find it to be less than well defined?

This release is jam-packed with exciting beta features, so is it worth it to play guinea pig?