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Opportunity to Signed Contract in the Cloud

A look at how Arkus helped a client automate and improve their sales approval process, electronic contract generation and signature using Salesforce.com, ...

Transparent is the New Cool Tool in Customer Service

In the last few months I have had more than a few customer service experiences and wanted to share some of the best and worst of what companies are doing today ...

Permissions Sets Coming to a Salesforce Org Near You

A look at Salesforce.com's new permission sets currently in pilot and how we helped a client migrate to them.

Summer '11 Release Notes - Rapid Reaction

As always Salesforce.com has a Summer release - here is a rapid reaction to the release notes.

Why We Built a Custom Project Management Application

Taking a look at the age old question of building vs buying on the Salesforce.com platform, using our project management application as the use case and story.

Flight Check: Preparing for Your First Flight into the Clouds

A look into a few areas focus you should be thinking about when making your move to the cloud and Salesforce.com CRM.

The Core is Heating Up

A look at five Ideas on the Salesforce IdeaExchange that are specific to the core.

Tech Travel: Great Apps and Tech Gear to Help You Travel Like a Pro

A look some of the great gear and mobile applications that can help you reach the next level of travel.

Cloud Computing & Construction: Like Hammer and Nail

A look at how the construction industry could leverage the Force.com platform.

How Apple Helps and Hurts with iCloud

Terminology for Cloud Computing has been getting used and overused in the last decade so how does Apple's new iCloud help or hurt the movement.