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Part two of this blog takes a look what tools you can use to become a "Social Enterprise".

In the Spring ‘12 release of Salesforce.com cross object workflow rules were introduced. This is a simple yet very effective use for this new breed of workflow ...

How a small quality-of-life change in Chatter can make a big difference to your Chatter feed and your inbox.

While relating the Five Books of Moses to CRM technology seems like a real stretch at first glance, there is a shared deep fundamental value that connects them.

Here's what to do when you need to deactivate a Salesforce System Administrator in Lightning and set up a new one.

The Salesforce Blockchain was announced with all the buzz you would imagine surrounding an announcement with the word Blockchain in it by the company ...

One of the more popular uses of Salesforce.com is to manage business processes. Aside from just capturing Contact information and the activities associated ...

Salesforce.com delivers high powered portals to your customers and partners bringing together the best of both worlds - your back-end system and data visible ...

Many organizations need to track portal or community users among their contacts. Here's how.

With the winter season before us and technology manufacturers pumping out new products, what do we want, and how does the cloud make it possible?