Arkus, Inc.

Redefining Remote Work: 3 Keys to a Thriving Digital Office

by Jason M. Atwood (he/him) — published Dec 15, 2023 — last modified Apr 23, 2025 06:12 PM — filed under: Blog, Admin Tips, Skills

The recent trend of “back to the office” for knowledge workers and the minor bashing of remote work are missing some keys to implementing a great remote work ...

Located in Archive / 2023

Redefining Remote Work: 3 Keys to a Thriving Digital Office

Five Steps to Achieve AI Readiness

by Andrew Fretwell — published Dec 13, 2023 — last modified Dec 13, 2023 05:34 PM — filed under: Blog, AI, Admin Tips

Artificial Intelligence inspires the imagination, and Arkus can help you inspire the confidence to embark on this journey.

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A Salesforce Gift for Each of the Eight Nights of Hannukah

by Andrew Fretwell — published Dec 08, 2023 — last modified Dec 08, 2023 06:55 PM — filed under: Blog, Salesforce, Admin Tips

Not getting a puppy this year for Hannukah? That’s ok, because Salesforce has some presents!

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A Salesforce Gift for Each of the Eight Nights of Hannukah

Optimize Omni-Channel Routing Using Waterfall Flow

by Brandon Van Galder — published Nov 08, 2023 — last modified Nov 30, 2023 09:32 PM — filed under: Blog, Admin Tips, Automation, Flow

Use an Omni-Channel flow to route and reroute incoming chats to multiple queues based on agent availability.

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Optimize Omni-Channel Routing Using Waterfall Flow

Data & Deuteronomy: A Secret to Survival and Innovation

by Andrew Fretwell — published Jun 06, 2023 — last modified Jun 06, 2023 03:51 PM — filed under: Blog, Data Migration, Admin Tips

While relating the Five Books of Moses to CRM technology seems like a real stretch at first glance, there is a shared deep fundamental value that connects them.

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Data & Deuteronomy: A Secret to Survival and Innovation

Target Volunteers and Donors on Google Ads Using Salesforce Data

by Ed Gray — published Mar 08, 2023 — filed under: Blog, Google, Google Adwords, Salesforce, Admin Tips

Get your message in front of the right constituents with the right tools.

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Target Volunteers and Donors on Google Ads Using Salesforce Data

Tips from a Teacher on Becoming a Top Consultant

by Thomas Passafaro — published Feb 24, 2023 — last modified Mar 03, 2023 07:29 PM — filed under: Blog, Admin, Admin Tips, Salesforce, Training

Add these important skills to your toolkit of Salesforce admin tools.

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Tips from a Teacher on Becoming a Top Consultant

Three Tools to Improve Your Org & End-User Experience

by Zoe Waldridge — published Jan 27, 2023 — filed under: Blog, Admin Tips, Administrators, System Admin, Tools

Don't settle for a UI you could easily improve for you and your team with a few simple tools.

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Three Tools to Improve Your Org & End-User Experience

The Do’s and Don’ts of Duplicate Management in Salesforce Part III

by Annemarie Forgie — published Jan 23, 2023 — last modified Jan 31, 2023 03:37 PM — filed under: Blog, Duplicates, Admin Tips, Administrators

Take your duplicate management strategy to the next level by following these important do’s and don'ts to prevent and reduce duplicate records in your ...

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The Do’s and Don’ts of Duplicate Management in Salesforce Part III

The Best Survey Tools for 2023

by Maggie Finnegan — published Jan 12, 2023 — last modified May 10, 2023 01:58 PM — filed under: Blog, Survey, Admin Tips, Tools

A deep dive into our favorite survey tools available on the Salesforce AppExchange.

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