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  1. Dreamforce 14 Takeaways
    by Sylvia Cabral — last modified Oct 30, 2014 11:35 AM — filed under: Blog, Dreamforce 14, Salesforce.com
    Another unforgettable Dreamforce has come and gone so quickly. Dreamforce ‘14 was a whirlwind of amazing keynotes, memorable speakers, introduction of new ...
    Located in Archive / 2014
    Dreamforce 14 Takeaways
  2. Salesforce.com Service Enhancements in Winter 15
    by Sylvia Cabral — last modified Sep 18, 2014 02:21 PM — filed under: Blog, Winter 15, Service Cloud
    It’s all about enhancing and refining the service cloud features in this Winter 15 release.
    Located in Archive / 2014
    Salesforce.com Service Enhancements in Winter 15
  3. Salesforce.com Service Enhancements in Summer 14
    by Sylvia Cabral — last modified Jun 26, 2014 06:59 PM — filed under: Features, Customer Service, Blog, Service Cloud, Summer 14
    This Summer 14 Release is bringing us more exciting Service Cloud features that will make the agents lives easier and give customers the best and most ...
    Located in Archive / 2014
    Salesforce.com Service Enhancements in Summer 14
  4. Using Listviews to Mass Email - Alternative to Automation
    by Sylvia Cabral — last modified May 22, 2014 10:40 AM — filed under: Features, Admin, Blog, Salesforce.com, Tips
    A step by step guide to sending Salesforce.com mass emails in batches and track when the emails were sent all from the same view. Caution, I am going to get ...
    Located in Archive / 2014
    Using Listviews to Mass Email - Alternative to Automation
  5. Salesforce.com Service Enhancements in Spring 14
    by Sylvia Cabral — last modified Jan 30, 2014 11:47 AM — filed under: Features, Blog, Service Cloud, Knowledge, Spring 14
    This Spring 14 Release has some super exciting Service Cloud features that are truly, as Marc Benioff highlighted in his keynote at Dreamforce, making it all ...
    Located in Archive / 2014
    Salesforce.com Service Enhancements in Spring 14
  6. Expo Apps That Stood Out
    by Sylvia Cabral — last modified Dec 23, 2013 02:11 PM — filed under: Blog, AppExchange, Dreamforce 13
    The Dreamforce 13 Expos were no doubt packed with a ton of great apps and products to compliment the features that Salesforce already has to offer. But there ...
    Located in Archive / 2013
    Expo Apps That Stood Out
  7. Non-Profit Resources at Dreamforce 13
    by Sylvia Cabral — last modified Nov 01, 2013 10:03 AM — filed under: Blog, Non-Profits, Dreamforce 13
    Highlighting some exciting topics, sessions, and meet ups that Non-profit organizations can look forward to at Dreamforce 2013. Learn best practices, tips and ...
    Located in Archive / 2013
    Non-Profit Resources at Dreamforce 13
  8. Small Changes that Make A Big Difference
    by Sylvia Cabral — last modified Oct 11, 2013 01:10 PM — filed under: Blog, IdeaExchange, Winter 14, Chatter
    Highlighting some exciting Ideas that are being delivered in the Winter ‘14 Release that will help user adoption and get more people talking on Chatter.
    Located in Archive / 2013
    Small Changes that Make A Big Difference
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