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Warner Does It - Episode #36 of CloudFocus Weekly

Backing Up is Hard to Do, HP heads to the clouds, Time Warner does streaming, Google Apps Release Changes and 7 Questions for Park Harris as well as our app ...

Gone to Eleven - Episode #37 of CloudFocus Weekly

The Demise of Netflix, Google App Discussions and Chrome 11, Amazon Android App Store, 100 million LinkedIn members and our app pick of the week.

Buying Opportunities - Episode #38 of CloudFocus Weekly

Automating Opportunities and Contracts with EchoSign, Amazon puts music in the cloud, Salesforce.com buys Radian6 and gets some reaction. App picks of the week.

Transparent is the New Cool Tool in Customer Service

In the last few months I have had more than a few customer service experiences and wanted to share some of the best and worst of what companies are doing today ...

Start Your Dream Engines - Episode #39 of CloudFocus Weekly

Customer service done right and wrong with transparency, Dell invests a lot in the clouds, Salesforce and Intuit sync up and Dreamforce '11 is ready for your ...

Totally Tax Time - Episode #40 of CloudFocus Weekly

A big Salesforce.com episode with a review of the Summer 11 release notes, heating up of the Core and the new community release. Our app picks of the week, of ...

Why We Built a Custom Project Management Application

Taking a look at the age old question of building vs buying on the Salesforce.com platform, using our project management application as the use case and story.

Cloud Outages - Episode #41 of CloudFocus Weekly

Salesforce.com Permission Sets, Buy vs Build, Outages by Amazon and JungleDisk, Apple Purchases iCloud.com and our app picks of the week times two.

Virtualized Comedy - Episode #42 of CloudFocus Weekly

Flight Check, Google's Leak, Chatter Bucks, Pandora is LOL and Rackspace takes a slice out of Slicehost. A triple pack of picks of the week.

IO Here We Come - Episode #43 of CloudFocus Weekly

Skype gets bought by Microsoft, everyone panics, Google releases more than a mouth full and we discuss it all (or most of it). Our app picks of the week.