Arkus, Inc.

by Holly Ryall — last modified Jun 07, 2019 07:05 PM — filed under: Blog, Service Cloud, Summer 16, Omni-Channel

Omni-Channel is a newer Salesforce feature released as a Beta in Summer ‘15 and GA as of the Winter ‘16 release. Let's check out all of the ways this can make ...

Located in Archive / 2016

Relate an Activity to Multiple Whats

by James Bujold — last modified Jun 06, 2019 02:26 PM — filed under: Admin, Blog, Clients, Ideas

Ever wanted a simple way to add more than one RelatedTo record to an Event? Keep reading.

Located in Archive / 2017

2019 Arkus West Cost Pro Bono Day and TrailheaDX Recap

by Crystal Saetern — published Jun 05, 2019 — last modified Jul 26, 2019 01:17 PM — filed under: Blog, TrailheaDX, Pro Bono, Events

Arkus meets in sunny California for a couple of exciting events to wrap up the Spring 2019 season.

Located in Archive / 2019

2019 Arkus West Cost Pro Bono Day and TrailheaDX Recap

Improving your Lead Assignment Logic with Declarative Round Robin

by Holly Ryall — last modified Jun 05, 2019 04:29 PM — filed under: Blog, Lead Assignment, AppExchange

A deep-dive into how to use an AppExchange solution to handle even the most complex of lead assignment.

Located in Archive / 2016

Improving your Lead Assignment Logic with Declarative Round Robin

What's Hot in Summer 19

by James Bujold — published May 30, 2019 — last modified Jun 13, 2019 07:15 PM — filed under: Blog, Summer 19, Features, Lightning Experience

The season is heating up with all the new features in the Summer 19 Salesforce release.

Located in Archive / 2019

Financial Services Cloud: Field Sets of Dreams

by Scott Searle — published May 22, 2019 — last modified Jun 13, 2019 07:16 PM — filed under: Blog, Financial Services Cloud, Lightning Experience, Admin Tips

If you are dying to learn more about how to use Field Sets, then the Financial Services Cloud will be a home run for you!

Located in Archive / 2019