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  1. Optimize Omni-Channel Routing Using Waterfall Flow
    by Brandon Van Galder — published Nov 08, 2023 — last modified Nov 30, 2023 09:32 PM — filed under: Blog, Admin Tips, Automation, Flow
    Use an Omni-Channel flow to route and reroute incoming chats to multiple queues based on agent availability.
    Located in Archive / 2023
    Optimize Omni-Channel Routing Using Waterfall Flow
  2. Three Marathon Training Tips that Apply to Your Salesforce Project
    by Andrew Fretwell — published Nov 02, 2023 — filed under: Blog, Success Community, Project Management
    A sequel: the parallels between marathon training and Salesforce projects go even further than I thought the first time!
    Located in Archive / 2023
    Three Marathon Training Tips that Apply to Your Salesforce Project
  3. Road Trip Retrospective
    by Jason M. Atwood (he/him) — published Nov 02, 2023 — filed under: Blog, Success Community, Trailblazer Community
    Come along for a look back at a Salesforce adventure across the Northeast.
    Located in Archive / 2023
    Road Trip Retrospective
  4. Empowering Success: The Journey with PepUp Tech and Salesforce
    by Tiffany Stephan — published Nov 01, 2023 — last modified Nov 02, 2023 07:36 PM — filed under: Blog, PepUp Tech, Success Community
    By sharing these stories and advocating for programs like PepUp Tech, we hope to inspire others who may be facing similar challenges.
    Located in Archive / 2023
    Empowering Success: The Journey with PepUp Tech and Salesforce
  5. What We Learned from Housing Organizations at Pro-Bono Day
    by Andrew Fretwell — published Oct 06, 2023 — last modified Mar 05, 2024 09:42 PM — filed under: Blog, Nonprofits, Nonprofit Cloud, Pro Bono Day
    Here are some of our top takeaways from an in-depth conversation with three leaders from Habitat for Humanity organizations on how to drive a mission further ...
    Located in Archive / 2023
    What We Learned from Housing Organizations at Pro-Bono Day
  6. Your Salesforce Project’s Biggest Risk and How to Avoid It
    by Andrew Fretwell — published Sep 28, 2023 — filed under: Blog, Salesforce, Sales, Project Management
    New Salesforce clients often end up paying a higher price with lower results because their project agreement gives priority to signature over success.
    Located in Archive / 2023
    Your Salesforce Project’s Biggest Risk and How to Avoid It
  7. Arkies on the Road - Dreamforce '23 Edition
    by Kate Lessard — last modified Aug 28, 2023 05:16 PM — filed under: Blog, Dreamforce
    It’s almost time for Dreamforce 2023 and our Arkies want to connect with you!
    Located in Archive / 2023
    Arkies on the Road - Dreamforce '23 Edition
  8. The Expert Guide to Everything Dreamforce 23
    by Katharine Atwood — published Aug 25, 2023 — last modified Sep 19, 2023 04:24 PM — filed under: Blog
    Here's one more guide to Dreamforce, this time diving into the events on our list and a round-up of resources.
    Located in Archive / 2023
    The Expert Guide to Everything Dreamforce 23
  9. The Best Dreamforce ‘23 Sessions for Nonprofits
    by Jon Squicciarini — published Aug 18, 2023 — last modified Aug 28, 2023 05:19 PM — filed under: Blog, Dreamforce 23, Nonprofit Cloud, Nonprofits
    The Arkus team has learned a thing or two about success during our work completing 1,600+ projects and counting for nonprofits — these are the sessions we ...
    Located in Archive / 2023
    The Best Dreamforce ‘23 Sessions for Nonprofits
  10. Don’t Miss These Financial Services Cloud Sessions at Dreamforce '23
    by Kate Lessard — published Aug 15, 2023 — last modified Aug 18, 2023 03:31 PM — filed under: Blog, DF23, Financial Services Cloud, Financial Services
    The countdown is on… it is almost time for Dreamforce 2023! Here are our top picks for Financial Services Cloud sessions to add to your agenda.
    Located in Archive / 2023
    Don’t Miss These Financial Services Cloud Sessions at Dreamforce '23
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