2011

Ten Years of Innovation Ten Years of Innovation
by Justin Edelstein — last modified Feb 16, 2011 10:14 AM

A look at one of my favorite Marc Benioff keynote lines and reflection on three ways that technology has changed in the last 10 years and how it has really changed the way I live my life.

The Top 7 Spring '11 Features Worth the Wait The Top 7 Spring '11 Features Worth the Wait
by Jason Atwood — last modified Jan 13, 2011 12:06 PM

While it seems like we just got through the Winter '11 release from Salesforce.com, here comes Spring '11 with a bucket full of enhancements. Here are the seven that I am pretty excited about.

Three New Commandments for Email Three New Commandments for Email
by Jason Atwood — last modified Sep 10, 2018 04:58 PM

The third part to my endless series of blog posts about email productivity. Read at your own risk, as it might ruffle a few feathers.

Transparent is the New Cool Tool in Customer Service Transparent is the New Cool Tool in Customer Service
by Jason Atwood — last modified Aug 28, 2011 02:15 PM

In the last few months I have had more than a few customer service experiences and wanted to share some of the best and worst of what companies are doing today as well as point out how transparency can make it better for everyone.

Watson Beyond Jeopardy Watson Beyond Jeopardy
by Justin Edelstein — last modified Jan 25, 2011 07:57 AM

Watson is a supercomputer built by IBM to understand and solve the question and answer problem facing computers today. They plan to demonstrate it's capabilities by playing a game of Jeopardy against past grand champions.

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