2011

by Justin Edelstein — last modified Nov 30, 2022 03:05 PM

I have attended Dreamforce the last three years making this year my fourth in a row. This will however be the first time I am attending as an employee of the same company for back to back years. I have a unique outlook on the Dreamforce experience ranging from Large Enterprise to Startup Consulting partner.

by Justin Edelstein — last modified Nov 02, 2022 05:26 PM

Google Wave, Google’s real-time collaboration and communication platform is formally going read-only as of January, 2012 and will officially be retired sometime in April, 2012. While it’s been a great run with one of our favorite technologies it has come time to migrate to a new long-term solution for collaborative note taking and sharing.

by Roger Mitchell — last modified Nov 30, 2022 03:05 PM

How and why building a custom application is the best starting project for new Force.com Developers, and what it taught me as a recent addition to the Force.com community.

by Justin Edelstein — last modified Nov 02, 2022 05:23 PM

The Social Enterprise strategy for Salesforce has been declared and being able to engage with customers where they are talking is one of the key components. Social Contacts is the feature that promises to allow users to get a better understanding of their customers. While keeping in mind that Social Contacts is just in it's first version I have to say that I think they missed the mark.

by Justin Edelstein — last modified Nov 30, 2022 02:44 PM

For years Salesforce has provided the ability to create a knowledge base using Solutions which attach and interact with Cases. In Service Cloud 3 Solutions aren't even mentioned because the Knowledge product has taken over but Knowledge isn't free - so how can you use Solutions in a way that mimicks some of the Knowledge features and allows you to leverage your already existing investment in the Force.com platform?

by Justin Edelstein — last modified Nov 30, 2022 03:07 PM

How I use different personas on social networks to reach and satisfy different audiences.