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Permissions Sets Coming to a Salesforce Org Near You

A look at Salesforce.com's new permission sets currently in pilot and how we helped a client migrate to them.

Perspectives on Attending Dreamforce

I have attended Dreamforce the last three years making this year my fourth in a row. This will however be the first time I am attending as an employee of the ...

Replacing Google Wave - Our Waveless Work Week

Google Wave, Google’s real-time collaboration and communication platform is formally going read-only as of January, 2012 and will officially be retired ...

Rite of Passage for Force.com Developers

How and why building a custom application is the best starting project for new Force.com Developers, and what it taught me as a recent addition to the ...

Salesforce on Android: Options & Opinions

The official Salesforce for Android Beta application was released last week, and we are breaking down the pluses and minuses for you on how to get Salesforce ...

Salesforce Social Contacts Review

The Social Enterprise strategy for Salesforce has been declared and being able to engage with customers where they are talking is one of the key components. ...

Secure Communication and Collaboration in the Cloud Without Email - REDUX

About one year ago I wrote about Chatter vs. Yammer in the enterprise - it's time to revisit this conversation to see what has changed.

Setting Knowledge Free Using Solutions

For years Salesforce has provided the ability to create a knowledge base using Solutions which attach and interact with Cases. In Service Cloud 3 Solutions ...

Social Circles

How I use different personas on social networks to reach and satisfy different audiences.

Summer '11 Release Notes - Rapid Reaction

As always Salesforce.com has a Summer release - here is a rapid reaction to the release notes.