Arkus Blog

Stay on top of the latest, most relevant features, applications, and best practices with your dose of all things Salesforce.

Salesforce Social Contacts Review

The Social Enterprise strategy for Salesforce has been declared and being able to engage with customers where they are talking is one of the key components. Social Contacts is the feature that promises to allow users to get a better understanding of their customers. While keeping in mind that Social Contacts is just in it's first version I have to say that I think they missed the mark.