Tame the Email Monster With These 3 Easy Tips
Sharing a few tips on email management that help take back control of the wild time-eating beast that it has become.
Social Circles
How I use different personas on social networks to reach and satisfy different audiences.
Setting Knowledge Free Using Solutions
For years Salesforce has provided the ability to create a knowledge base using Solutions which attach and interact with Cases. In Service Cloud 3 Solutions aren't even mentioned because the Knowledge product has taken over but Knowledge isn't free - so how can you use Solutions in a way that mimicks some of the Knowledge features and allows you to leverage your already existing investment in the Force.com platform?
Secure Communication and Collaboration in the Cloud Without Email - REDUX
About one year ago I wrote about Chatter vs. Yammer in the enterprise - it's time to revisit this conversation to see what has changed.
Salesforce Social Contacts Review
The Social Enterprise strategy for Salesforce has been declared and being able to engage with customers where they are talking is one of the key components. Social Contacts is the feature that promises to allow users to get a better understanding of their customers. While keeping in mind that Social Contacts is just in it's first version I have to say that I think they missed the mark.
Salesforce on Android: Options & Opinions
The official Salesforce for Android Beta application was released last week, and we are breaking down the pluses and minuses for you on how to get Salesforce on your droid.
Rite of Passage for Force.com Developers
How and why building a custom application is the best starting project for new Force.com Developers, and what it taught me as a recent addition to the Force.com community.
Replacing Google Wave - Our Waveless Work Week
Google Wave, Google’s real-time collaboration and communication platform is formally going read-only as of January, 2012 and will officially be retired sometime in April, 2012. While it’s been a great run with one of our favorite technologies it has come time to migrate to a new long-term solution for collaborative note taking and sharing.
Perspectives on Attending Dreamforce
I have attended Dreamforce the last three years making this year my fourth in a row. This will however be the first time I am attending as an employee of the same company for back to back years. I have a unique outlook on the Dreamforce experience ranging from Large Enterprise to Startup Consulting partner.
Netlfix "Qwik"ley Drops the Ball
A look at some of the recent Netflix policy changes, reversals, and fumbles in this new era of streaming media.
March Madness & The Downfall of Netflix?
A look at the streaming content market including the new March Madness On Demand application and the implications of live streaming on Netflix.
iTunes Match Review - Matchmaker or Deal Breaker?
A review of the new iTunes Match service offering cloud computing.
iPhone: The Clone Wars
The iPhone is now available on the Verizon network. Here are some thoughts about how this might impact the marketplace and will it have a negative or positive effect on the service of both Verizon and AT&T.
How Apple Helps and Hurts with iCloud
Terminology for Cloud Computing has been getting used and overused in the last decade so how does Apple's new iCloud help or hurt the movement.
Google Chromebook Review: Caveat Emptor
A review of Google's release of Chrome OS on Samsung's Series 5 Chromebook. Includes a full scope review of use cases, pros and cons, and recommendations.
Goodbye Disk, Hello World
There are a few App Marketplaces worth mentioning including the Salesforce AppExchange, the Google App Marketplace, and even the Apple Apps Store that are changing the game for software sales and distribution.
Flight Check: Preparing for Your First Flight into the Clouds
A look into a few areas focus you should be thinking about when making your move to the cloud and Salesforce.com CRM.
Easy Tech Gifts for Friends and Forgotten Family
Device Apathy
With the winter season before us and technology manufacturers pumping out new products, what do we want, and how does the cloud make it possible?
Creating a Social Enterprise with Salesforce.com Part 1
Part one of this blog takes a look what truly defines the "Social Enterprise".
CloudForce, Apple Announcements and Charlie Sheen
A look at a busy week of technology news, events and the growth of Twitter.
Cloud Computing & Construction: Like Hammer and Nail
A look at how the construction industry could leverage the Force.com platform.
Backing Up Is Hard to Do
A look at backing up in the age of cloud computing and internet storage and some strategies to help keep everything safe
Apple iPhone 4S Review: Worth the Upgrade?
A Quick Review of the Salesforce.com Chatter Superbowl Ad
Salesforce.com introduced Chatter to the world during the Superbowl. This is a quick look at what was good, not so good and what's hopefully next.
A New Approach to Security Using Permission Sets
We recently had the opportunity to design and implement permissions for a brand new Salesforce project - we took a new approach to this old problem by using Permission Sets to design our security model from the very start.
A Little Weekly Review Goes a Long Way
An indepth look at my Getting Things Done® weekly review process with some tips to help improve yours.
3 Must Attend Dreamforce 2011 Sessions
A quick look at some must attend Dreamforce 2011 sessions and planning tips.
Why So Many Clouds? A Dreamforce '10 Reaction
After spending a week in San Francisco for the Salesforce.com User and Developer Conference Dreamforce I have some questions around the strategy of the Salesforce.com platform - mainly, why so many clouds?
Top 10 reasons to go to Dreamforce '10
The top 10 reasons why you should register for Salesforce.com's Dreamforce 2010. "The cloud computing event of the year!"