Salesforce.com Service Enhancements in Summer 14
This Summer 14 Release is bringing us more exciting Service Cloud features that will make the agents lives easier and give customers the best and most efficient support.
Salesforce Winter 15 Release Notes Rapid Reaction
It’s that time of the year once again where we get to dig in and read some Salesforce.com release notes.
Salesforce Two-Factor Authentication - A Test Drive
The good, bad and ugly of the Salesforce two-factor feature; higher security but at a price.
Salesforce Summer 14 Release Notes Rapid Reaction
It’s that time of the year once again where we get to dig in and read some release notes.
Salesforce Spring 14 Release Notes Rapid Reaction
Once again Salesforce has a large release scheduled for Spring 14 - here are some of my favorite features.
Salesforce.com Summer 14 Release & Permission Sets
Taking a look at Permissions and Permission Set changes and enhancements in the Summer 14 Salesforce release.
Salesforce.com Service Enhancements in Winter 15
It’s all about enhancing and refining the service cloud features in this Winter 15 release.
Salesforce.com Service Enhancements in Spring 14
This Spring 14 Release has some super exciting Service Cloud features that are truly, as Marc Benioff highlighted in his keynote at Dreamforce, making it all about the customers.
Salesforce Change Sets for System Administrators
Change Sets provide the ability for a System Administrator to deploy changes from a connected sandbox to their production Salesforce environment.
Salesforce 15 Origin Story - Episode #171 of CloudFocus Weekly
The blog is full of Dataloader.io and Conga Composer 8 with some sneak peaks at the next few weeks, we tell our Salesforce 15 origin stories and question why Spring 14 has been so delayed.
Work.com, Summer 14, and What is in It For You
At Arkus we are really seeing a lot of value in Work.com and getting very excited about where this tool will go with each new release of Salesforce. Work.com licensed organizations have already seen the value in motivating and evaluating employees within Salesforce. Let's review some of the specific features coming in Summer 14.
Runneth Over - Episode #180 of CloudFocus Weekly
Some quick talk of permission sets hitting Summer 14, our take on Google IO, Amazon Fire Phone, Songza to our hearts and Facebook Emotion-gate.
Rock, Scissor, Paper - Episode #167 of CloudFocus Weekly
The Permissioner has competition, so we break it down, Facebook redefines the UI in Paper, Salesforce kills off Blackberry support and is Bill Gates back at MSFT a good thing?
Review: Dataloader.io
Here is a review of Dataloader.io by MuleSoft, a Salesforce.com data loading tool.
Reporting on Attachments via Dataloader.io
A process for exporting and reporting on the attachments within your Salesforce org using dataloader.io.
Referral Management Options for Banks in Salesforce
Let’s take a look at some options for tracking banking referrals in Salesforce.com.
Real Exploration - Episode #175 of CloudFocus Weekly
The blog this week covers evaluating Clicktools, the huge new IE exploit, Netflix gets a real channel and Dreamforce 14 registration opens up.
Rant & Rave - Episode #182 of CloudFocus Weekly
Some tips on managing referrals in Salesforce, some inter-galactic Dreamforce 14 news, NFL streams and being a customer company (rant style).
Productivity Tools & Tips - Episode #183 of CloudFocus Weekly
A special episode all about our favorite productivity tools and tips.
Pick in Review - Episode #170 of CloudFocus Weekly
There were a lot of CloudFocus App Picks of the Week in 2013 so we pick our top and bottom 5 and come clean on some great and terrible picks.
Passing Your Salesforce Certified Release Exam
Four things keeping you from passing your Release Exam & strategies for keeping your Salesforce.com credentials, whatever's in your way.
Passing The Buck - Episode #187 of CloudFocus Weekly
Passing the re-certification exams, the key factors to a closed won opportunity and the viral ALS ice bucket challenge.
Org Split Considerations
Salesforce’s pod splitting and what it means to you as a customer.
New Features in Winter 15 for Work.com
Taking a look at some features in the Winter 15 release for Work.com
Mastering Salesforce Custom Buttons - Part 2
The second and final part in taking a look at creating custom buttons inside of Salesforce.
Mass Assignment of Permission Set Options
With the Spring 14 release of Salesforce.com comes a new feature where admins can mass assign and mass revoke permission sets to users.
Managing My Wedding on Force.com
For those that don’t listen to the CloudFocus Weekly podcast where I’ve been talking about this for months, I am getting married. Like any other Salesforce geek I decided to manage my wedding inside of Salesforce.
Loony Tunes - Episode #168 of CloudFocus Weekly
Options for syncing Salesforce with Quickbooks, a rat hole on Quickbooks Online, Project Loon and developing for Salesforce1.
Launch into Your Salesforce Day
Drill into listviews from dashboard components to work the priority items; for sales teams, call centers, etc.
Ideation - Episode #184 of CloudFocus Weekly
Practicing wellness in the Success Community, Change Sets, Work.com Ideas and the idea of the century.